Best Western Plus Dayton Hotel & Suites

Reviews

• CS

  C S

  Nov 29, 2025
  1.0
  Best Western Plus in Dayton has been problematic the last couple times I have stayed there. This time there were several issues. First issue relates to housekeeping. Upon checking in I was asked about housekeeping. I said I wanted daily housekeeping and was told due to the holiday, housekeeping would not be available on Thanksgiving. I was staying for 4 nights (Tuesday-Saturday, checking out Saturday morning) so we negotiated 2 days for housekeeping with the first day for housekeeping being Wednesday and the second day being Friday. Housekeeping never cleaned the room on Wednesday despite my being gone from 9:30 am until after 9 pm . The second issue relates to plumbing. There was no hot water my first morning. When I brought this up to management’s attention. I was told that they knew the hot water issue was an ongoing problem they were aware of and they were awaiting parts apparently. I would have appreciated knowing this upon checking in rather than after the fact. The 3rd issue relates to the general state of the plumbing fixtures. The water in this area is very hard. The plumbing fixtures, bathroom tiles, shower doors and porcelain sinks and toilet bowl are caked with mineral deposits. Tiles and porcelain fixtures are dingy. Plumbing fixtures (faucet and shower spray heads) are caked with heavy mineral deposits. These are easily cleaned with vinegar and a brush. Towels are also dingy due to the hard water. I don’t know if this property has a water softener system, but it might be a worthwhile investment to extend the life of the plumbing fixtures and linens. The final issue is the most troubling. Due to an unexpected emergency I had to check out a day early. I was informed that I would be charged for the unused night because I didn’t give 24 hours notice. I typically stay at Marriott or IHG properties and have never experienced this problem at those properties. Nor have I experienced this issue at other Best Western properties- only here at the Dayton Washington property. Plans change for many good reasons, often on short notice. It’s been my experience that most every hotel has been happy to make an accommodation for their members, except for this particular property in Dayton. Needless to say that when I return in July to visit my family for a week, I will be staying in Walla Walla at either Courtyard by Marriott or at Holiday Inn Express.
• RZ

  Regina Zackuse-Lane

  Nov 16, 2025
  2.0
  Hello: I stayed at this hotel on 11-14-25 to 11-15-25, the room was comfortable, the chairs were worn and stained, the amenities for shampoo, conditioner and soaps could be updated because they didn't smell very good. I went to work out in the gym and none of the equipment that they had on site worked, the bike didn't turn on at all, the treadmill turned on but wouldn't start and the same for the cross trainer. When I asked the front desk lady she said "Oh I thought at least the cross trainer worked, I said yes you can move the the arms and feet part of the cross trainer but there is no timer or resistance." I told her "that's ok, I think I'll just go for a walk." When I returned, the front desk person was standing with another worker and she told me "We've come up with a brilliant idea, I said ok and she said I'll get in my car and you can try to pull it for resistance." Her and the other worker cracked up laughing and I walked away. I thought the comment was totally uncalled for and unprofessional. I have an idea for your hotel, why don't you keep your equipment working or put up a sign on the door stating all the equipment is broken. I will not recommend this hotel or ever stay at this hotel again.
• BS

  Brian Sluder

  Oct 8, 2025
  5.0
  A warm, modern room with an acknowledgement of Dayton's agriculture roots via artwork on the walls. I felt comfortable with a solid bed to sleep in and the heating unobtrusively working in the background. A fantastic value for a hotel in a town of 2,200 people. Travelers to/from Lewiston and Walla Walla keep a steady volume on US 12. I'd actually consider staying in Dayton over Walla Walla. This hotel is as good or better as any in Walla Walla or Lewiston and Clarkston. Small town vibes do a lot for this small town boy.
• KM

  Kelly Monner

  Sep 17, 2025
  5.0
  It was a little high priced but not many other decent hotels around. Will definitely stay here again.
• ZZ

  Zane

  Sep 15, 2025
  5.0
  Nice hotel. Welll maintained. Great friendly staff. Pet friendly. Probably about time for new mattresses but still comfortable.

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