Hilton Garden Inn Seattle Bellevue Downtown

Reviews

• DV

  Deepthi Vishwanathan

  2 days ago
  1.0
  I was very disappointed with the stay here. The staff members were absolutely unwelcoming and very rude. I've stayed at Hilton Tukwila and Hilton garden inn Belvueu and have had completely opposite experience in both. The staff at Hilton Tukwila hotel are very comforting, warm and helpful while the one here are not helpful at all. They just make faces, roll eyes and talk in a very rude manner. The management definitely have to take action to train the staff better especially since this is a hospitality industry and being nice to the guests is one of most important thing here. I wouldn't recommend anyone to stay at Hilton garden inn, Belvueu. Please find a better option in the location
• DB

  David Batzel

  4 days ago
  4.0
  Very nice atmosphere, very clean orderly rooms, and very welcoming staff.
• JB

  Jen B

  Nov 16, 2025
  3.0
  The rooms and property is very nice and clean and good location. It is just the bed was very bouncy and uncomfortable and the sheets were a bit rough, not soft so it was not the best sleeping situation. But again, friendly staff and great location and clean.
• FF

  feng feng

  Nov 12, 2025
  1.0
  Stayed at Hilton Garden Inn Bellevue for a few nights recently—wow, what a “memorable” Hilton experience! I didn’t know “garden” here refers to the green mold in the bathroom. Checked into my room late at night, and guess what? The shower door was covered in that lovely green stuff (mold, duh) and there were random hairs on the bathroom floor. How thoughtful of the previous guest to leave a “souvenir”! I reported it first thing the next morning, wrote a nice little note for the front desk, and begged them to give the room a proper clean while I was out. Spoiler: when I got back, only the towels were swapped. Nothing else—mold still there, hairs maybe hiding, who knows? I asked again, waited forever, then passed out from jet lag. A housekeeper knocked later, I said “come back soon,” and… crickets. No one showed up. Day two of my stay, I went to the front desk again—smiled nicely, reminded them about the “green decor” in the shower (since I hear moldy hotel rooms aren’t exactly allowed around here). The staff was so “helpful”! They said they’d tell their boss, call me back, and even waive a couple nights’ fees. Cool, right? Wrong. No call, no clean, no fee waiver. Nada. When I followed up, a guy at the front desk said, “Oh, housekeeping’s not my problem”—nice teamwork! I had to hunt down a housekeeper myself from another floor to get someone to my room. Came back hours later, still nothing. Finally, the housekeeper showed up—did the laziest job ever. That “green decor”? Still hanging in there! I emailed three managers nicely explaining everything, and only the GM replied—with zero actual solutions. Love that Hilton level of “care”! If you’re into moldy showers, unfulfilled promises, and staff who pass the buck, this is your dream hotel. For everyone else? Run. Save yourself the hassle (and the mold exposure).
• SF

  Sylvia Fronczak

  Nov 7, 2025
  2.0
  Very noisy air conditioner/heater, bathroom smells like mildew/mold, and the shower keeps randomly dripping, making a bell-like noise every few minutes. On the plus side, it seems clean and the staff is friendly

Frequently Asked Questions About Hilton Garden Inn Seattle Bellevue Downtown