Business Details
About
Tourist AttractionsIce Cream ShopSnack ShopCandy StoreBakeryCatererGift ShopBen & Jerry's
Head to our Waterbury ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.5
10,922 reviews
5 stars
7,481
4 stars
2,064
3 stars
783
2 stars
284
1 star
310
What are people saying?
AI-generated from recent customer reviews
Tour Experience
Customers enjoyed the informative and engaging factory tours, often highlighting the friendly and knowledgeable tour guides.
Ice Cream Quality
The ice cream received high praise for its delicious flavors, with many customers expressing satisfaction with the samples provided during tours.
Family-Friendly
The factory is noted as a fun and affordable activity for families, with features like the Flavor Graveyard and playgrounds appealing to children.
Reservations Recommended
Many reviews suggest booking tours in advance due to high demand, especially during peak seasons.
Atmosphere
Visitors appreciated the fun and festive atmosphere of the factory, making it a popular stop for tourists.
- AMAnne Martin1 day ago5.0A quick, fun, and tasty tour to learn the history and mission of Ben & Jerry's. I definitely appreciate the brand so much more and am fully inclined to pay much more attention to them at the grocery store, even though I'm not a huge ice cream eater - I KNOW, what's wrong with me?? We sampled Mango and it was DELICIOUS!
- NSNick S6 days ago5.0Ben and Jerry's is a well known chain of Ice Cream shops that sells a wide variety of flavors both in-store and also in supermarkets across America. This has an added benefit of being one of their flagship locations, including a "Flavor Graveyard" of retired flavors, a tour of the factory, and a scoop shop/gift shop for the Ben and Jerry's brand. The tour itself is quite fun, and educational about their process for kids and adults.
- JCJohn Carnevale6 days ago5.0A tour of a Ben& Jerry's ice cream factory. The original one. Nice and short. It's good for kids and they won't get bored. They also get ice cream twice. First will be a free sample and second will be at the end of the tour. It dumps you out into an ice cream area where you can buy additional ice cream.
- AGAmanda GeilJan 1, 20265.0We did the tour. It starts with a short video, then cookie dough samples, then to an observation area above and in the middle of the factory, then samples of mango ice cream. Walking is minimal with some stairs. The building is decorated so fun and festive, we got some great pictures with our toddler. We also visited the flavor graveyard.
- JJJessDec 31, 20254.0Nice place to visit. Our tour guide, Angus, was very good and they give you cookie dough samples and a free scoop of ice cream at the end. Our only disappointment was the flavor graveyard was closed due to the weather and that's why I give it 4 stars instead of 5. We live 9 hours away and I doubt we'll ever come back so not getting to see the flavor graveyard was sad.
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream treats can I enjoy at Ben & Jerry's Waterbury shop?
You can enjoy euphoric ice cream flavors served in waffle cones, shakes, sundaes, and pints, just like the original scoops from 1978.
What are the regular opening hours for Ben & Jerry's in Waterbury?
Ben & Jerry's Waterbury is open daily from 10:00 AM to 6:00 PM.
Does Ben & Jerry's in Waterbury offer pickup or delivery services?
Yes, they offer in-store pickup and curbside pickup services, but not delivery.
What payment methods are accepted at Ben & Jerry's Waterbury?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Can I take a factory tour at Ben & Jerry's Waterbury location?
Yes, the facility includes a Factory Tour along with the Scoop Shop and Gift Shop.
Is the Ben & Jerry's shop in Waterbury accessible for people with disabilities?
Yes, the shop has wheelchair accessible entrances, parking, seating, and restrooms, including unisex and wheelchair accessible restrooms.
What nearby attractions can I visit along with Ben & Jerry's Waterbury?
You can visit the Unilever Factory, Ben and Jerry's Homemade Inc-Mftg Plant, and the Original Ben & Jerry's Factory and Store, all offering tours and ice cream experiences.
Are there any nearby places to stay if I'm visiting Ben & Jerry's Waterbury?
Yes, the Von Trapp Family Lodge and Thatcher Brook Inn are nearby accommodations where visitors can stay.
What dining options are available near Ben & Jerry's Waterbury?
Nearby restaurants include Hong Kong Chinese Restaurant, Thai Smile VT, and Zen Barn for diverse dining experiences.
Does Ben & Jerry's Waterbury participate in community or tourism associations?
Yes, it is associated with Discover Waterbury, Vermont Attractions Association, Lake Champlain Chamber of Commerce, Vermont Convention Bureau, Stowe Area Attractions, and Visit Vermont.