Holiday Inn Express St. Albans by IHG

Reviews

• JB

  Jim Bootsma

  Mar 27, 2026
  5.0
  Tammy checked us in and everything was great!!!!
• CB

  Christopher Brown

  Mar 13, 2026
  5.0
  I had a pleasant stay. Rooms were very clean and I received excellent customer service from Bethany.
• DS

  Dave S

  Mar 7, 2026
  1.0
  Pet friendly supposedly but that only applies if your pet is a dog. They need to update their info so people don’t waste their time
• JO

  Jen Olsun

  Jan 27, 2026
  4.0
  We had a great stay here in early January! Everything about the room was good except dog hair on the carpet and the towels and bedding were permanently stained. The bed was comfy, the TV worked, there was drinking water down the hall. Breakfast was awesome, coffee was hot. Their coffee machine stays out all day but they lock up their half and half in the little fridge, just FYI. We did use their i door pool in January, the temperature was fine and we had it to ourselves. It was fun to use their gym as well. Get your coffee here in the morning and not at the Dunkin’ across the street I beg of you. This location was a great budget option for our ski trip to Jay Peak and Mont Sutton, and we would come back! Downtown we’d recommend the Thai place and the diner for dinner!
• AC

  Amanda Conley

  Dec 31, 2025
  3.0
  We've been before, but mostly we go for the views on the way up. The heater worked poorly both times. This time if I set it to low fan it ran. The shower was warm but not hot, which is a little sad when you come in from 4 degrees outside. They have a picture of bacon on one of the breakfast tables, almost as if to mock us if we expected much from the breakfast. The breakfast had so few choices people were in the oatmeal. The coffee hurts feelings... so bitter and burnt. Everyone looked sad at breakfast on the morning of new year's eve, which is a weird experience. Maybe not going ever again, honestly. Especially with the $50 incidental and lack of pool towels. The lady complained to me about dirty towels in the fitness center as if I was supposed to do something about it. The people above us were so loud I barely slept. Not the best stay, but clean and safe, give it a three out of five.

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