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Best Western Springfield Hotel

4.5
(641 reviews)

Business Details

818 CHARLESTOWN RD, Springfield, VT
05156-9127, United States
(802) 885-4516
http://bestwestern.com

About

HotelBest Western Plus
Located in Springfield,VT, the Best Western Springfield Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Springfield Hotel
818 CHARLESTOWN RD, Springfield, VT
05156-9127, United States

Hours

Reviews

4.5
641 reviews
5 stars
426
4 stars
135
3 stars
48
2 stars
16
1 star
16

What are people saying?

AI-generated from recent customer reviews

Staff Excellence

Faye received numerous accolades for her exceptional customer service, friendliness, and helpfulness, making a significant positive impact on guests' experiences.

Cleanliness

Guests consistently praised the hotel for its cleanliness, noting well-maintained rooms and common areas.

Amenities

The hotel offers a variety of amenities, including a clean pool, fitness center, and a well-stocked breakfast, which guests found enjoyable.

Location

The hotel is conveniently located near ski resorts and other attractions, making it a preferred choice for travelers.

Customer Service Issues

A few reviews highlighted concerns regarding customer service, particularly related to billing disputes and staff responses.
  • H1
    Honest Reviews 100%
    4 days ago
    5.0
    Wow what an amazing stay. My partner and I went up for a weekend to ski at okemo and we were not disappointed with this hotel. 30 min from okemo, great breakfast, kind staff. The pool looked clean and well maintained, very big. Fitness center with some dumbbells and treadmill. Rooms clean and spacious. Especially appreciated the heating light in the bathroom. Bed and sheets comfy. We enjoyed our stay and will definitely be back again
  • RZ
    Ram Zee
    Feb 24, 2026
    5.0
    When my son and I arrived we realized we made the wrong reservation to Springfield VA ! We were so disappointed but Faye called the VA hotel tried her best to cancel but the other hotel were not helpful at all so Faye hooked us up with a great room at a discount rate…she kept calling the VA hotel trying to make it right but those people were not helpful at all Highly recommend to stay over at the Springfield VT best western! Not the VA location…thanks Faye !
  • FM
    From Matt
    Feb 20, 2026
    5.0
    Grateful for Emilee at the front desk- informative, helpful and friendly after driving through a snowstorm on a business trip. Thank you!
  • EF
    Erin Furtado
    Feb 20, 2026
    5.0
    Emilee gave us such a warm, friendly welcome and made us feel like valued guests from the first moments we met. Much appreciated after a long, snowy drive! Faye helped us quickly and efficiently with a big smile. So grateful!
  • FL
    Fabian Velasco Bilank LLC
    Feb 9, 2026
    5.0
    We booked the wrong location by mistake, Springfield, VA but we wanted to go to VT. When we arrived, Faye made everything possible to hook us up even though we had already been booked for the VA hotel. She called the other hotel and tried to convince them to refund us, but that other hotel didn’t want to cooperate, but Faye hooked us up with a great room and rat over at Springfield VT. Thank you !

Frequently Asked Questions About Best Western Springfield Hotel

Does Best Western Springfield Hotel offer complimentary breakfast?

Yes, breakfast is available for free at Best Western Springfield Hotel.

Are pets allowed at Best Western Springfield Hotel?

Yes, pets including dogs are welcome at Best Western Springfield Hotel.

Brand Certified Facts from Best Western Springfield Hotel

This information is certified by Best Western Springfield Hotel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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