Business Details
About
Hotel
Located in Springfield,VT, the Best Western Springfield Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Springfield Hotel
818 CHARLESTOWN RD, Springfield, VT
05156-9127, United States
Hours
Reviews
4.4
618 reviews
5 stars
404
4 stars
134
3 stars
48
2 stars
16
1 star
16
What are people saying?
AI-generated from recent customer reviews
Staff Excellence
Faye at the front desk received numerous commendations for her exceptional customer service, friendliness, and helpfulness, making guests feel welcomed and valued.
Cleanliness
Most guests praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained and tidy.
Breakfast Quality
The breakfast offerings were frequently highlighted as excellent, with a variety of options that satisfied many guests.
Comfortable Accommodations
Guests consistently reported that the rooms were comfortable, with good amenities, contributing to a pleasant stay.
Customer Service Issues
A few reviews mentioned problems with customer service, particularly regarding billing disputes and staff responses to complaints.
- BWBob McCormick (W1QA)Nov 9, 20254.0In town for a family gathering. Hotel was very accommodating of our group and the staff attention was superb.
- IHIan HochstetterNov 4, 20255.0Yet again, Faye made booking and staying here feel just like coming home to the most welcoming warm place. Her concierge level customer service is what keeps me coming back.
- DMDavid MclaughlinNov 1, 20255.0Front desk personal Faye, Heather, Anna, very helpful front reservations, to mading my thing there worry free, Thank you. Debbie house keeper, took care of my needs, Thank you. The breakfast lady Anna had breakfast ready, every morning with a smile, asking if she could get you anything else. Thank you. What great staff, thank you for mading my time away from home easier. Many well blessings to all. 🙏👍
- LLLinda LyonOct 28, 20254.0When I return to my hometown, Faye is a familiar face who always greets me with a smile. She ensures we have a wonderful stay each visit.
- DDdfinnemanOct 19, 20255.0My wife and son stayed at this hotel while I was in the hospital in Hanover, New Hampshire. The staff, the rooms, and the breakfast was wonderful. I will stay at this hotel again without hesitation. The general manager, Stephanie is so wonderful.
Frequently Asked Questions About Best Western Springfield Hotel
Does Best Western Springfield Hotel offer complimentary breakfast?
Yes, breakfast is available for free at Best Western Springfield Hotel.
Are pets allowed at Best Western Springfield Hotel?
Yes, pets including dogs are welcome at Best Western Springfield Hotel.
Is there a fitness center available for guests at Best Western Springfield Hotel?
Yes, the hotel provides a fitness center for guests.
Does Best Western Springfield Hotel have a game room?
Yes, the hotel features a game room for guest entertainment.
Is the property smoke-free?
Yes, Best Western Springfield Hotel is a smoke-free property.
Is free Wi-Fi available at Best Western Springfield Hotel?
Yes, free Wi-Fi is available throughout the hotel.
What are the operating hours of Best Western Springfield Hotel?
Best Western Springfield Hotel is open 24 hours a day, 7 days a week.
Are there any convenient gas stations near Best Western Springfield Hotel?
Yes, nearby gas stations include Springfield Circle-K Irving, Circle K Truck Stop, Irving Oil, and Circle K convenience stores which can be handy for fuel and quick stops during your stay.
What outdoor recreational spots are near Best Western Springfield Hotel?
Guests can enjoy nearby outdoor attractions such as Connecticut River State Park, Vermont Fish and Wildlife Boat Launch, and the Black River (Connecticut River) for fishing, skating, and scenic visits.
Where can I find pet care services near Best Western Springfield Hotel?
Nearby pet services include Weathermont Farm and 4 The Love of Dogs Day Care and Boarding, which are convenient options for pet care during your visit.