Business Details
About
HotelBest Western Plus
Located in Springfield,VT, the Best Western Springfield Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Springfield Hotel
818 CHARLESTOWN RD, Springfield, VT
05156-9127, United States
Hours
Reviews
4.5
626 reviews
5 stars
412
4 stars
134
3 stars
48
2 stars
16
1 star
16
What are people saying?
AI-generated from recent customer reviews
Exceptional Staff
Faye received overwhelming praise for her friendliness, helpfulness, and exceptional customer service, making guests feel welcomed and valued.
Cleanliness
Many reviews highlighted the cleanliness of the rooms and common areas, with specific mentions of attentive housekeeping staff.
Amenities
Guests appreciated the variety of amenities including a pool, game room, and complimentary breakfast, which contributed to a pleasant stay.
Customer Service Issues
A few reviews mentioned dissatisfaction with customer service, particularly regarding billing disputes and staff responses to complaints.
Overall Experience
Most guests reported a positive overall experience, citing comfort, convenience, and a welcoming atmosphere as key factors.
- KPKrystle Parker4 days ago5.0Faye is the best she’s very helpful and kind. She is the reason we keep coming back!! Awesome employee and an asset to the company!!
- AAAveryJan 3, 20265.0I had a great stay at BW Hotel. The staff were wonderful—Emily was especially friendly and helpful when we checked in, which made a great first impression. The environment was pleasant and welcoming, and the breakfast was enjoyable. Our room was also very clean and comfortable. If you’re skiing in Okemo, this hotel is a nice place to stay and is only about a 30-minute drive away. I would definitely recommend it.
- THTom HDec 28, 20255.0Great service from Faye, Anna and Debbie during my stay. Great job ladies!
- SSsadieDec 27, 20255.0We had a wonderful time, and at the front desk, Faye welcoming us made it so special. She was truly so kind and accommodating for our family, and brought our experience up so much!
- KCkourtney cookDec 22, 20255.0Great experience! Faye was excellent! Great customer service skills! Super friendly! My son had a blast in the pool and arcade! The room was clean and comfortable! I will definitely stay again!
Frequently Asked Questions About Best Western Springfield Hotel
Does Best Western Springfield Hotel offer complimentary breakfast?
Yes, breakfast is available for free at Best Western Springfield Hotel.
Are pets allowed at Best Western Springfield Hotel?
Yes, pets including dogs are welcome at Best Western Springfield Hotel.
Is there a fitness center available for guests at Best Western Springfield Hotel?
Yes, the hotel provides a fitness center for guests.
Does Best Western Springfield Hotel have a game room?
Yes, the hotel features a game room for guest entertainment.
Is the property smoke-free?
Yes, Best Western Springfield Hotel is a smoke-free property.
Is free Wi-Fi available at Best Western Springfield Hotel?
Yes, free Wi-Fi is available throughout the hotel.
What are the operating hours of Best Western Springfield Hotel?
Best Western Springfield Hotel is open 24 hours a day, 7 days a week.
Are there any convenient gas stations near Best Western Springfield Hotel?
Yes, nearby gas stations include Springfield Circle-K Irving, Circle K Truck Stop, Irving Oil, and Circle K convenience stores which can be handy for fuel and quick stops during your stay.
What outdoor recreational spots are near Best Western Springfield Hotel?
Guests can enjoy nearby outdoor attractions such as Connecticut River State Park, Vermont Fish and Wildlife Boat Launch, and the Black River (Connecticut River) for fishing, skating, and scenic visits.
Where can I find pet care services near Best Western Springfield Hotel?
Nearby pet services include Weathermont Farm and 4 The Love of Dogs Day Care and Boarding, which are convenient options for pet care during your visit.