Business Details
About
Hotel
At the Best Western Plus Crossroads Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Crossroads Inn & Suites will stand out among other hotels in Zion Crossroads,VA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Crossroads Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Crossroads Inn & Suites
135 Wood Ridge Ter, Zion Crossroads, VA
22942, United States
Hours
Reviews
4.3
851 reviews
5 stars
486
4 stars
223
3 stars
70
2 stars
23
1 star
49
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, contributing positively to the overall experience.
Breakfast Quality
Several reviews highlighted dissatisfaction with the breakfast offerings, describing them as lacking variety and quality.
Room Maintenance
There were multiple reports of maintenance issues, including broken air conditioning, elevators, and plumbing problems, indicating a need for better upkeep.
Location
Guests appreciated the hotel's convenient location near restaurants and shopping, making it a favorable choice for travelers.
- RWRoger WadeOct 23, 20251.0Air conditioner did not work. Elevator did not work. No room service had to ask for toilet paper and bring towels to desk for clean towels. Breakfast was terrible. Stayed five days never returned for free breakfast after first disappointment. Toaster did not work. Someone was blocking rear door facing IHOP open so ZERO SECURITY removed rock twice and told desk. Roof was being replaced so constant nailing noise.
- NNNafsinOct 20, 20253.0The hotel is great. The rooms are clean, nice service and were in a great location to visit some nice places. There is a reason why I give the room a 2 star rating because when me and my family first came to our room I immediately noticed something about the AC. And let’s just say umm. The AC is wreaked. We got a nice room but a broken AC and it’s very obvious. I’m surprised it is still works normal but please fix the AC. But overall the hotel was decent. Also if you ever get room 403 just know you might find the AC broken but still functioning.
- 2K2 KidzSep 19, 20253.0This hotel is in a great location and the rooms are comfortable. Unfortunately, they only offer room service every 3 days which wasn’t explained to me at check in. I requested room service on day 2 of my stay. I came back to my room to find the trash taken and towels replaced, but the beds left unmade.
- LMLex MartinSep 18, 20255.0Come and experience for yourself
- AMalexander mcclarrenSep 5, 20254.0This hotel has very comfortable beds, the room was cleaned and the service down below was very good. It is located near many restaurants and that is very convenient
Frequently Asked Questions About Best Western Plus Crossroads Inn & Suites
Does Best Western Plus Crossroads Inn & Suites offer free breakfast?
Yes, the hotel provides free breakfast to all guests.
Is there a fitness center available at Best Western Plus Crossroads Inn & Suites?
Yes, a fitness center is available for guests to use during their stay.
Does the Best Western Plus Crossroads Inn & Suites have a hot tub?
Yes, the hotel features a hot tub for guest relaxation.
Is the property smoke-free?
Yes, Best Western Plus Crossroads Inn & Suites is a smoke-free property.
Is Wi-Fi available at the hotel, and is it free of charge?
Free Wi-Fi is available throughout the hotel for all guests.
What are the operating hours of Best Western Plus Crossroads Inn & Suites?
The hotel operates 24 hours a day, 7 days a week.
Where is Best Western Plus Crossroads Inn & Suites located?
It is located at 135 Wood Ridge Ter, Zion Crossroads, VA 22942, USA.
How can I contact Best Western Plus Crossroads Inn & Suites by phone?
You can reach the hotel at +1 540-832-1700.
What nearby points of interest are close to Best Western Plus Crossroads Inn & Suites?
The Piedmont Crossroads Visitor Center is located nearby, providing travel services useful for visitors.
How can the Piedmont Crossroads Visitor Center help visitors of Best Western Plus Crossroads Inn & Suites?
Visitors can stop by the Piedmont Crossroads Visitor Center to get travel information and assistance, making it easier to explore the Zion Crossroads area.
Are there any religious sites near Best Western Plus Crossroads Inn & Suites?
Yes, the Tried Way of the Cross Church, a Pentecostal church, is close to the hotel and may be of interest to guests.