Business Details
About
HotelWedding VenueConference Center
Guests Love Yorktown, VA Hotel's Historic LocationSurrounded by rich colonial history and beautiful Virginia scenery, the Candlewood Suites® Newport News / Yorktown hotel is the perfect destination for all travelers. You'll find that the hotel's lakefront setting near Williamsburg, VA provides you with easy access to excellent business and leisure opportunities.Located right on the border of Newport News, this hotel is situated in the heart of the Hampton Roads metropolitan area. The hotel is also conveniently located right off of I-64 and just minutes from Newport News / Williamsburg International Airport (PHF). Nearby employers and companies include Northrop Grumman, Ferguson and Jefferson Labs. Military presences in the area include Ft. Eustis, Naval Weapons Station Yorktown and Yorktown Coast Guard Station.The hotel's location near Williamsburg, VA provides guests with easy access to the many popular area attractions. Visit Colonial Williamsburg, Busch Gardens and Water Country USA theme parks less than 20 minutes from Yorktown, VA. The hotel's guests also enjoy experiencing the museums and rich historic landmarks that populate the Yorktown - Newport News area.The hotel has a lovely outdoor pool for cooling off in the hot summer months, and guests can use the outdoor grills in the patio dining area, as well. Stay at the Candlewood Suites® Newport News / Yorktown hotel, and you can live like you would at home.
Location
Candlewood Suites Newport News/Yorktown by IHG
329 Commonwealth Drive, Yorktown, VA
23693, United States
Hours
Reviews
4.1
269 reviews
5 stars
147
4 stars
63
3 stars
26
2 stars
7
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees like Abigail, Lea, and Brandi who went above and beyond to ensure guest satisfaction.
Cleanliness Issues
Several customers reported significant cleanliness problems, including infestations of roaches, unclean rooms, and unpleasant odors, indicating a need for improved housekeeping standards.
Room Quality
While some guests appreciated the spacious and well-equipped rooms, others noted issues such as outdated decor, low water pressure, and maintenance problems, suggesting inconsistency in room quality.
Location and Amenities
Guests frequently highlighted the hotel's convenient location near shopping and dining options, as well as the availability of useful amenities like kitchenettes and laundry facilities.
Mixed Experiences
Overall, experiences varied widely, with some guests expressing high satisfaction and others reporting serious issues, particularly regarding cleanliness and service responsiveness.
- PPPURGExGODDESS5 days ago5.0I enjoyed my time here and having a small kitchen with silverware,plates and cups in my hotel room was a lavish experience. I enjoyed my stay here. One thing I did not enjoy was the TV placement.
- JJJai JohnsonOct 30, 20254.0Amazing staff. Abigail went above and beyond to ensure my reservation was accommodated.
- LILewis Johnson IIIOct 14, 20251.0Hotel is infested with roaches. The lady tries to help but the company has been letting people live here for over 8+ years... They have been bringing exterminators but its a losing battle.
- RSRovelyn SolomonSep 20, 20255.0Absolutely wonderful stay! My room was comfortable and the kitchen was very useful. The location is perfect, and the staff are very nice. Highly recommend and would love to return!
- SMSolomon, Rica Mae MSep 19, 20255.0I couldn’t have asked for a better experience the attention to detail, the comfort, and the genuine hospitality were outstanding. Loved everything about my stay, highly recommend!
Frequently Asked Questions About Candlewood Suites Newport News/Yorktown by IHG
What are the check-in and check-out times at Candlewood Suites Newport News/Yorktown by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel provide free Wi-Fi access to guests?
Yes, free Wi-Fi is available in the public areas of the hotel.
Are pets allowed at Candlewood Suites Newport News/Yorktown?
Yes, both cats and dogs are welcome at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking.
What fitness amenities are available at the hotel?
Guests have access to a free fitness center with elliptical machines, treadmills, and free weights.
Does Candlewood Suites Newport News/Yorktown offer housekeeping services?
Yes, housekeeping services are available during your stay.
Can guests use digital keys and contactless check-in/out at the hotel?
Yes, the hotel offers digital guest room keys and contactless check-in and check-out.
What nearby attractions can guests visit before or after their stay?
Guests can explore Colonial Williamsburg, Busch Gardens, and Water Country USA theme parks, all less than 20 minutes away from the hotel.
Are there other hotels near Candlewood Suites Newport News/Yorktown?
Yes, nearby hotels include Staybridge Suites Newport News-Yorktown, Holiday Inn Express, Homewood Suites by Hilton Yorktown Newport News, and Hilton Garden Inn Newport News.
What local dining and entertainment options are close to the hotel?
Nearby dining includes Saisaki Asian Bistro & Sushi Bar, SNOWFOX restaurant, Arby's, and Uno Pizzeria & Grill. Entertainment options include Regal Kiln Creek and Kiln Creek Movie Theaters.