Brand Certified
Best Western Potomac Mills
3.8(1094 reviews)
Certified by Best Western Potomac Mills • Mar 01, 2026
Business Details
14619 POTOMAC MILLS RD, Woodbridge, VA
22192, United States
Certified by Best Western Potomac Mills • Mar 01, 2026
(703) 494-4433
Certified by Best Western Potomac Mills • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Potomac Mills • Mar 01, 2026
About
Certified by Best Western Potomac Mills • Mar 01, 2026
HotelBest Western
Located in Woodbridge,VA, the Best Western Potomac Mills is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Potomac Mills • Mar 01, 2026
Best Western Potomac Mills
14619 POTOMAC MILLS RD, Woodbridge, VA
22192, United States
Hours
Certified by Best Western Potomac Mills • Mar 01, 2026
Reviews
3.8
1,094 reviews
5 stars
482
4 stars
268
3 stars
111
2 stars
55
1 star
178
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, there were significant complaints about rudeness and unprofessional behavior from certain front desk employees.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty bathrooms, unclean rooms, and issues with mold and pests.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking and unappetizing.
Room Condition
Guests noted that many rooms were outdated and in need of maintenance, with complaints about noise, uncomfortable beds, and malfunctioning amenities.
Deposit Concerns
Multiple reviews expressed frustration over the high security deposit requirement and issues with refunds, leading to perceptions of unfair practices.
- FFFabione2 days ago5.0Amazing service. Everything went well with me and my fiance.
- BPBartLori Patton5 days ago4.0Best pillows of any hotel. Room was good, bed comfortable. People next door were noisy, AC unit noisy, toilet didn't flush well. Very good breakfast.
- JJJoanFeb 16, 20265.0Comfortable bed, clean room, very friendly and helpful staff. Walking distance to restaurants. Secure hotel. Easy off and on highway.
- JCJasmine CarterJan 25, 20265.0It was amazing! Amazing staff, pretty good breakfast foods, and the rooms were beautiful, overall a really good experience, would 100% recommend
- BSbrandy strongDec 22, 20255.0Best hotel experience was there for 1whole week and 2 days !!breakfast lady is so amazing very attentive made me feel like home 👏 cleaning service 10/10 my housekeeper was amazing she was a sweetheart ❤️ someone I will never forget she definitely needs a raise ❤️ front desk very helpful and friendly....definitely recommend ❤️ 😊
Brand Certified Facts from Best Western Potomac Mills
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Certified March 01, 2026Yext Knowledge Graph
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