Business Details
About
Hotel
Located in Woodbridge,VA, the Best Western Potomac Mills is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Potomac Mills
14619 POTOMAC MILLS RD, Woodbridge, VA
22192, United States
Hours
Reviews
3.7
1,082 reviews
5 stars
474
4 stars
267
3 stars
110
2 stars
55
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted rude and unhelpful staff, particularly at the front desk, leading to a negative experience for guests.
Room Condition
Guests frequently mentioned outdated and poorly maintained rooms, with issues such as cleanliness, noise, and malfunctioning amenities.
Breakfast Quality
While some guests enjoyed the breakfast variety, others found it lacking in quality and freshness.
Security Deposit Issues
Numerous complaints were made regarding the high security deposit and difficulties in retrieving it, with some guests feeling it was unjustified.
Location and Value
The hotel is noted for its convenient location near shopping and dining, but many guests felt the overall value did not meet expectations.
- EBElizabeth Baquedano2 days ago5.0Comfort and at an affordable price.
- JJJOct 4, 20252.0I enjoyed my stay here BUT I was charged instantly the security deposit because I checked out 1 minute after checkout time… I’ve never stayed at a hotel that does that… Also if it’s that strict why don’t you let guests know that? When I talked to service desk, I was rudely told to wait because she was busy. I didn’t deserve that. I got to service desk at 12pm. I waited 15 minutes which I’m sure ensured I didn’t make check out time… Also I booked business king, sofa and the chair and sofa had nasty stains.
- VVVaTechPhiDeltSep 22, 20255.0Very affordable through Priceline. Breakfast as on point both mornings! It would be great with a restaurant. Not much within walking distance.
- PCpedro CastilloSep 22, 20255.0Muy accesible con oulets a 4 minutos de distancia
- KJKJ JeffSep 17, 20251.0Horrible. They are scammers who took my money and didn’t even provide me a room with ac that with. Please do not stay here. When I tried to get a refund they avoided me like the plague.
Frequently Asked Questions About Best Western Potomac Mills
Is the Best Western Potomac Mills a smoke-free property?
Yes, the Best Western Potomac Mills is a smoke-free property.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for guests at the Best Western Potomac Mills.
What are the check-in hours for Best Western Potomac Mills?
The Best Western Potomac Mills is open 24 hours a day, 7 days a week.
Where is Best Western Potomac Mills located?
It is located at 14619 Potomac Mills Rd, Woodbridge, VA, 22192, United States.
What brand is the Best Western Potomac Mills affiliated with?
The hotel is part of the Best Western brand.
Does Best Western Potomac Mills provide any special offers or promotions?
Yes, guests staying 2 nights can receive a $50 Best Western Gift Card.
Can guests access email and browse the internet during their stay at Best Western Potomac Mills?
Yes, there is free internet access available to guests in their rooms and at the business center.
Are there UPS Access Point locations near Best Western Potomac Mills for convenient package sending and pickup?
Yes, there are multiple UPS Access Point locations nearby, making it easy for guests to send or receive packages during their stay.
Is the Best Western Potomac Mills near any healthcare services like optometrists?
Yes, nearby there are several MyEyeDr. optometry clinics where guests can access eye care services.
How can nearby UPS Access Points and MyEyeDr. clinics benefit guests at Best Western Potomac Mills?
Guests can conveniently handle shipping needs at nearby UPS Access Points and attend eye care appointments at MyEyeDr. without traveling far from the hotel.