Located in Wise,VA, the Best Western of Wise is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, unpleasant odors, and maintenance issues.
Renovation Concerns
The hotel is undergoing renovations, which has led to mixed reviews about the condition of the rooms and facilities.
Breakfast Quality
Feedback on breakfast was varied, with some guests enjoying it while others found it lacking or disappointing.
Value for Price
Guests expressed concerns about the value for money, citing high prices for the quality of the accommodations.
KD
Kim Donnahoo
Dec 11, 2025
5.0
The lady doing check in were super helpful and nice. The lady doing the breakfast was awesome
AB
Alan Borlaug
Dec 8, 2025
4.0
Great people, great service
KF
Karl Forman
Nov 29, 2025
5.0
The room was fine. We had a room on the 2nd floor. But the service was outstanding! Desk Manager Nicole went above and beyond what she was required to do. That is uncommon these days, much less for anyone to just show up. She does her job with the understanding that people matter and we are purchasing a service.
TS
Todd French, Sr.
Oct 5, 2025
5.0
Clean room + excellent service + perfect location = A very enjoyable & delightful stay.
DS
Dennis Shepherd
Oct 4, 2025
5.0
Employees are friendly and cheerful to serve you. Good value for our stay.