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Best Western of Wise

4.0
(545 reviews)

Business Details

124 WOODLAND DR SW, Wise, VA
24293, United States
(276) 328-3500
http://bestwestern.com

About

HotelBest Western
Located in Wise,VA, the Best Western of Wise is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western of Wise
124 WOODLAND DR SW, Wise, VA
24293, United States

Hours

Reviews

4.0
545 reviews
5 stars
272
4 stars
140
3 stars
53
2 stars
25
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Nicole and Mckyenzie for their exceptional service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms, unpleasant odors, and maintenance issues, which detracted from the overall experience.

Renovation Concerns

The hotel is undergoing renovations, leading to mixed reviews about the condition of the rooms and facilities, with some guests appreciating the updates while others found the state of disrepair unacceptable.

Breakfast Quality

Feedback on breakfast was varied, with some guests enjoying it while others found it lacking or disappointing.

Location and Value

The hotel’s location was frequently noted as convenient, but many guests felt the overall value did not meet expectations given the condition of the property.
  • WW
    will white
    Feb 9, 2026
    5.0
    Was dissatisfied with my first room, but Miss Nicole set me up with a better one with no hastle at all Building is in close proximity to what I need it to be close to
  • TW
    Tyler Wilson
    Jan 30, 2026
    5.0
    Mckyenzie is the absolute best! She is so friendly and helpful and nice. 5 star review. We got stuck here in a snowstorm and she made it so much better!!!
  • KD
    Kim Donnahoo
    Dec 11, 2025
    5.0
    The lady doing check in were super helpful and nice. The lady doing the breakfast was awesome
  • AB
    Alan Borlaug
    Dec 8, 2025
    4.0
    Great people, great service
  • KF
    Karl Forman
    Nov 29, 2025
    5.0
    The room was fine. We had a room on the 2nd floor. But the service was outstanding! Desk Manager Nicole went above and beyond what she was required to do. That is uncommon these days, much less for anyone to just show up. She does her job with the understanding that people matter and we are purchasing a service.

Frequently Asked Questions About Best Western of Wise

Is the Best Western of Wise pet-friendly?

Yes, the Best Western of Wise welcomes pets, including dogs.

Does Best Western of Wise provide free Wi-Fi to guests?

Yes, guests can enjoy free Wi-Fi access throughout their stay.

Brand Certified Facts from Best Western of Wise

This information is certified by Best Western of Wise and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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