Holiday Inn Winchester SE-Historic Gateway by IHG

4.3
797 reviews
Welcome to Holiday Inn Winchester SE - Historic Gateway Hotel

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to Virginia's famed Shenandoah Valley. Our full service Holiday Inn Winchester Historic Gateway, located just off I-81 in the heart of Winchester, VA, is close to Shenandoah University, the area's Civil War historic sites and major corporations like Home Depot, American Woodmark, Kraft, HP Hood and Rubbermaid. Our Winchester, VA hotel understands the needs of the business traveler so we offer high-speed, wireless internet access, a 24-hour business center and excellent meeting facilities. Leisure travelers appreciate our hotel's location because it allows them to easily visit the Valley's top attractions such as Blue Ridge Shadows Golf Club, Museum of the Shenandoah Valley, Luray Caverns and Skyline Drive. With a central location for Civil War sites, museums, wineries, and golf courses, we're the ideal choice of hotel in the Shenandoah Valley. We are located near the BMX Race Track, Winchester Speedway, The SportsPlex and Mudder Tracks. Our hotel amenities include an indoor pool, a well-equipped fitness center and a 24-hour convenience store for snacks and sundries. Join us for Breakfast, Dinner, or Drinks at Kem's Restaurant & Lounge. With our southern hospitality, you can relax when you stay at Holiday Inn Historic Gateway.

Location

Holiday Inn Winchester SE-Historic Gateway by IHG
333 Front Royal Pike, Winchester, VA
22602, United States

Hours

Reviews

4.3
797 reviews
5 stars
460
4 stars
224
3 stars
62
2 stars
22
1 star
29

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most customers praised the cleanliness of the rooms and common areas, noting that they were well-maintained.

Breakfast Quality

The made-to-order breakfast received high marks for quality and taste, with many guests appreciating the attentive service.

Customer Service

While some reviews highlighted friendly and accommodating staff, others reported poor service experiences, particularly at the front desk.

Reservation Issues

Several customers experienced significant issues with reservations being canceled without notification, leading to dissatisfaction.

Room Comfort

Guests generally found the rooms comfortable, though some reported issues with maintenance, such as noisy AC units and outdated furnishings.
  • SP
    Se Won Park
    Nov 2, 2025
    4.0
    Room was very big and clean. Quite cold though.
  • MT
    Mark Tonge
    Oct 26, 2025
    5.0
    Got a good night's sleep room's where clean and nice and the made to order breakfast was excellent you do have to pay for it but was way better then the normal food ya get for free at other hotels and there was plenty of parking
  • MW
    MJ White
    Oct 20, 2025
    1.0
    I made a reservation through American Airlines and received a confirmation number. When I arrived to check-in, I was total the reservation was cancelled even though it still showed active on my American Airlines app and that I did not cancel the reservation. The Holiday Inn Front Dest Agent offered no explanation, apology, or any assistance in finding alternative lodging. I then contacted American Airlines. American Airlines confirmed that the reservation still showed active on its system. The American Airlines representative contacted this Holiday Inn and was informed that the hotel cancelled my reservation unilaterally due to high demand. No attempts were made to notify me or American Airlines that the Holiday Inn was cancelling my reservation. I had to scramble to find lodging during a busy weekend and ended up spending hundreds of dollars more for another hotel. At the completion of my trip, I tried to contact the Holiday Inn manager to no avail. Obviously, this Holiday Inn does not care about their customers. I have been traveling for more than 60 years, stayed at 100s of hotels domestically and internationally, and never had have a hotel just cancel my reservation! BOOK HERE AT YOUR OWN RISK.
  • JP
    Jeanie Purcell
    Oct 18, 2025
    5.0
    Clean and up to date rooms. Very close to I81.
  • MZ
    Mike Zach
    Oct 10, 2025
    4.0
    Interesting mismatched expectations Sought out a hotel close to interstate for the evening on a long drive. At $164, it was not the cheapest. Room clean, but AC unit rattled loudly due to poor maintenance. Light in bathroom surrounding mirror were not funtional. Breakfast was served as a sitdown service with a voucher system. Two waitresses served all the tables for completely full dining room. It took couldn't seat, take custom orders, serve coffee, serve food, buss tables and maybe even help cook. Clearly, it was not enough staff for that many people. 15 minutes to order. Took another 25 minutes to get food. It was just under 1 hour total w. Food was good, freshly prepared but barely warm by the time it arrived. We wouldn't be disappointed if traveling and needing to kill time in mornings. Much prefer breakfast bar buffet if they understaff. Left good tip, because it definitely wasn't wait staff faults.

Frequently Asked Questions About Holiday Inn Winchester SE-Historic Gateway by IHG

What are the check-in and check-out times at Holiday Inn Winchester SE-Historic Gateway?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is free parking available at the hotel?

Yes, free parking is available at Holiday Inn Winchester SE-Historic Gateway.