Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
Welcome to Candlewood Suites Winchester! We're delighted to have you as our guest.
Whether you're here for business or leisure, our dedicated team is committed to making your stay comfortable and memorable.
Indulge in our spacious suites, designed to provide you with all the conveniences of home. Unwind in our cozy living areas, prepare your favorite meals in our fully equipped kitchens, and enjoy a peaceful night's sleep in our comfortable beds.
As a guest of Candlewood Suites, you have access to our 24-hour fitness center, allowing you to maintain your workout routine on your schedule. No need to worry about your laundry; we offer a complimentary onsite laundry room. If you're looking to relax, take advantage of our outdoor barbecue area and gazebo, perfect for enjoying a meal with friends or family.
Our convenient location places you within reach of Winchester's finest attractions, restaurants, and shopping destinations. Whether you're exploring the historic downtown area, visiting local wineries, or simply enjoying a leisurely stroll, there's always something to discover.
At Candlewood Suites we're your home away from home. Our commitment to your comfort and satisfaction sets us apart. If there's anything you need during your stay, don't hesitate to reach out to our attentive staff. Thank you for choosing Candlewood Suites Winchester. Here's to a wonderful stay filled with warmth, comfort, and unforgettable moments.
Location
Candlewood Suites Winchester by IHG
1135 Millwood Pike, Winchester, VA
22602, United States
Hours
Reviews
4.2
370 reviews
5 stars
210
4 stars
80
3 stars
37
2 stars
14
1 star
29
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms, but several also reported issues with odors and unclean conditions in some areas.
Staff Performance
The staff received high marks for friendliness and helpfulness, although some reviews highlighted poor management and training issues.
Room Quality
Guests appreciated the spaciousness and amenities of the rooms, but there were complaints about maintenance issues and cleanliness.
Customer Service
While some guests had positive experiences with customer service, others reported significant issues, including billing problems and inadequate responses to complaints.
Amenities
The hotel lacks certain amenities like breakfast and ice machines, which disappointed some guests.
- KCkel carlesco3 days ago5.0This was a rare find!!! Rooms impeccably clean & neat as home. Huge!!!! Everything you need . Highly recommend.
- RCRick Carlesco3 days ago5.0I don't often give 5 stars across the board. Great beds and shower. Very large rooms with kitchen. Very friendly staff. Great location. I'll be back😎
- ESElizabeth SeybothJan 5, 20263.0This hotel appeared clean and definitely was spacious. However, when we made reservations, we asked for an ADA compliant room with 2 double beds. When we checked in, the ADA "compliant" room had a step in tub/shower combo, not a walk-in shower. This is really upsetting, because when we made the reservation, we were very explicit with what we needed. We wished that if they didn't have what we needed, we could look elsewhere. They told us that they had what we needed, so we made the reservation. This is a big deal and so disappointing that they just wanted to get our business regardless of our needs. We also had a mouse in our trash can, which made my dog bark. I reprimanded my dog unnecessarily. Then my husband told me about the mouse. Ice had to be obtained through the front desk.
- JBJosee BoulangerJan 3, 20264.0Très propre et personnel accueillant
- VTVictoria TyraDec 12, 20253.0Low end long term stay facility. No services, no breakfast. But clean, safe.
Frequently Asked Questions About Candlewood Suites Winchester by IHG
What are the check-in and check-out times at Candlewood Suites Winchester by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Candlewood Suites Winchester by IHG?
Yes, pets are welcome at the hotel, including dogs. However, cats are not allowed.
Does the hotel have any fitness facilities?
Yes, there is a fitness center available for free, including equipment like elliptical machines and treadmills.
Is Candlewood Suites Winchester a smoke-free property?
Yes, the property is smoke-free for the comfort and safety of all guests.
Are housekeeping services available during the stay?
Yes, housekeeping services are available during your stay without needing to request it.
Is free parking available at Candlewood Suites Winchester?
Yes, free parking is available for guests at the hotel.
How can guests benefit from the location of Candlewood Suites Winchester?
Guests are conveniently located near Winchester's attractions, restaurants, and shopping destinations, including Blue Fox Billiards Bar and Grill and Chinatown Restaurant for dining, as well as JOANN Fabric and Craft Stores for shopping.
Can guests find nearby banks or financial services close to the hotel?
Yes, Union First Market Bank is nearby, offering banking services to guests who may need them during their stay.
Are there nearby dining options where guests can enjoy a meal before or after their stay?
Yes, several restaurants are near the hotel including Hoss's Steak and Sea House, Grand Buffet, Hibachi Grill and Supreme Buffet, Taste of India, and Los Toltecos Mexican Restaurant, providing a wide range of dining choices.