Alpha Voyages Travel

Reviews

• MM

  Mary Munchak

  Dec 31, 2025
  5.0
  MJ has a lot of experience in the travel industry and she is willing to help us navigate attending a wedding in Portugal.
• TG

  Thomas Grubbs

  Nov 21, 2024
  1.0
  Chris assisted us in booking a vacation to Turks and Caicos. We stayed at Beaches all inclusive resort. During the planning phase and while we were at the resort, Chris was difficult to get a hold and non-responsive. She was not clear in her communication with us as far as the paperwork that had to get completed before arriving on the island. We did not realize the paperwork must only be completed w/in 3 days of travel. Chris didn't let us know this and when we asked about it she kept putting us off. My Wife and I have snorkel gear and we're debating on taking our fins due to size and weight. Chris said no need, since the resort would allow us to use the fins they had on site. Well, once there we learned the resort no longer provides fins unless you do an excursion. She should have looked into this, as we were not able to do much snorkeling at the beach just down to the left of the resort. Chris should have confirmed this beforehand. Also, Chris told us we could get room service with our concierge level, but when we arrived at the resort they told us only butler room were offered room service. Furthermore, my Wife and I were put into a room that was an adjoining room. We were questioning why they would do this since it was just us two. I'm sure there are concierge rooms that are not adjoining. The family right next door had a sick child that was screaming and crying all night. We felt badly but Chris, knowing it was just us two, should have requested a non adjoining room. We also had a room credit issue that we had to take care of ourselves. We sent a message to Chris and didn't hear back until the following day. Lastly, Chris did not call us or email us after the trip to see how,everything was. Terrible, terrible, customer service. This was our first time using a travel agent and quite frankly, it was not worth it in this case. We may try again with another agent in the future.
• RC

  Ron Cramer

  May 12, 2021
  5.0
  MJ was very helpful and knowledgeable about our trip and if we had questions she got answers. She explained everything we needed to do so there were no surprises.
• CC

  Charlotte Crane

  Jan 28, 2021
  5.0
  We have been clients of Alpha Voyages for many years and have always been impressed with the level of quality and professionalism. "MJ" is our travel consultant and she has worked tirelessly to ensure that our experience with Sandals was extraordinary. She goes above and beyond to meet our needs. For example, my husband and I are somewhat limited with our mobility and she makes sure that we have a ground floor suite closest to the beach. MJ's attention to detail is unparalleled! We know that from beginning to end, our trip will be perfection because of her willingness to work on our behalf. When we "Retied the Knot" a few years ago, MJ worked her magic to make it a surprise event. We are forever grateful to have her as our travel consultant. Thank you, MJ and Alpha Voyages!!
• SK

  Sue Kline

  Feb 9, 2019
  5.0
  Mary June and the staff at Alpha Voyages are very knowledgeable. They are also a friendly group to work with. They have a passion to make your dream vacation just that.......a dream vacation!

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