Business Details
About
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”Express Yourself"! At Our Beautiful Hotel Near Downtown Williamsburg Virginia Minutes from Busch Gardens Theme Park & The College of William & Mary our hotel is the perfect place to stay during your visit to the Williamsburg Area. Business Travelers Welcome the hotels proximity to Fortune 500 Companies such as Sodexo, Sentara Hospital & Raytheon. Sports Enthusiasts will appreciate our short distance to/from The Warhill Sports Complex. Other nearby attractions include The Historic Triangle & Christmas Town. Shop till you drop at Williamsburg Pottery Factory & The Premium Outlets.Our amenities offer Free Grab-n-Go Breakfast, free Wi-Fi, & free Parking. Each spacious guest room provides a microwave, mini-refrigerator, Keurig Coffee Maker & 43” flat screen TV to help you feel at home during your stay. With our Superior Reputation & Friendly Staff, we look forward to welcoming you to Williamsburg.
Location
Holiday Inn Express Williamsburg North by IHG
720 Lightfoot Road, Williamsburg, VA
23188, United States
Hours
Reviews
4.1
887 reviews
5 stars
470
4 stars
219
3 stars
87
2 stars
36
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful front desk staff and unresolved complaints.
Cleanliness Issues
Numerous reviews highlighted cleanliness problems, including dirty rooms, unclean bathrooms, and unmade beds.
Comfort and Amenities
Guests frequently mentioned uncomfortable beds and inadequate amenities, such as malfunctioning TVs and poor breakfast options.
Location
The hotel’s location received positive feedback for being convenient to local attractions.
Breakfast Quality
Breakfast offerings were often criticized for lack of variety and poor quality, with some guests reporting shortages.
- JMJ Miller5 days ago4.0surprisingly nice hotel & breakfast & friendly staff!
- CBChristi BowlingNov 15, 20255.0We just stayed at this hotel with a group of 60+ 8th graders and the staff was very accommodating. Breakfast was great and they gave our kids a room to eat in away from the other guest in the hotels. Very friendly staff! They were fantastic with our kids. I would recommend this hotel.
- DMDan MontoneyOct 24, 20251.0Over billed for nights I wasn’t even there even after I personally checking out ant front desk and I can’t get reimbursed after 2 weeks!!! Called hotel repeatedly and have spoken to multiple people, a manager and general manager and still no resolution. I’ve contacted IHG corporate and still no resolution.
- ASAmanda SimmonsOct 19, 20251.0The location is great and the service was pretty decent, not very helpful at addressing my complaints,the reason for the 1 star is because the hot water ISNT HOT and the beds are HARD AS ROCKS im here to do a tour for 3 nights and on night 2 of no sleep because it feels as if im sleeping on a cement block, I even went to Walmart bought a 60$ matress topper and that isnt even helping i can still feel the rock through it! My back hurts SOOO BAD im up at 2 am making a damn review of how uncomfortable I am. Yall GET SOME DECENT BEDS! im literally in tears right now im hurting so bad, I will not be back until I know for a fact u got rid of these horrible beds!
- NJNeavoda JudyOct 16, 20252.0We were put at this hotel as part of a package offered by IHG to buy a timeshare. The first room they put us in reaked of mildew and instantly made my eyes and nose burn. The second room the door would not close without being pushed aggressively and opening it was equally as difficult. The mirror has a brown spot I believe from age and the bathtub had gross stains on the bottom. The fridge got so cold it froze my meds and I had to dispose of them and will hopefully find pity with insurance to refill it early. Breakfast lacked healthy carb choices but the grab and go was a good idea if it wasn't full of processed sugar. Staff seemed pleasant.
Frequently Asked Questions About Holiday Inn Express Williamsburg North by IHG
What are the check-in and check-out times at Holiday Inn Express Williamsburg North?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel provide free breakfast to guests?
Yes, free buffet breakfast is available for all guests.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel is mobility accessible and offers accessible parking and an elevator.
Are pets allowed at Holiday Inn Express Williamsburg North?
No, pets including cats and dogs are not allowed at this hotel.
What fitness and recreational facilities are available at the hotel?
The hotel features a free fitness center with elliptical machines, free weights, and treadmills, as well as an indoor pool and a hot tub.
Does the hotel offer digital or contactless services?
Yes, the hotel offers contactless check-in and check-out, as well as digital guest room keys.
Is housekeeping provided daily and are enhanced cleaning measures in place?
Yes, housekeeping is available daily with enhanced guest room and common area cleaning, including use of commercial-grade disinfectants.
Are there any family-friendly features at the hotel?
Yes, the hotel is kid-friendly and children up to 19 years old stay free.
How can I reach local attractions and amenities near the hotel?
Nearby attractions include Busch Gardens Theme Park and The College of William & Mary. For dining, you can visit IHOP or Burger King close by. Gas stations such as Exxon & Mobil and BP are also nearby to assist with travel needs.
Are there shopping and service options near the hotel for guests?
Yes, guests can visit Williamsburg Pottery Factory and The Premium Outlets for shopping. Walmart Pharmacy and The UPS Store 5779 are available nearby for pharmacy and printing services.
What dining options are available close to Holiday Inn Express Williamsburg North?
Nearby dining options include TenderFix by Noah Schnapp for fast food, Sonic Drive-In, Subway sandwich shop, and Starbucks coffee shop.