Hilton Garden Inn Williamsburg

4.0
857 reviews

About

Hotel
Experience comfort in our hotel, minutes from Colonial Williamsburg, Jamestown, Yorktown, Busch Gardens, Water Country USA, and local businesses. Relax with our 24-hour indoor pool, whirlpool, and fitness center. Enjoy cooked-to-order breakfast at The Garden Grille, then savor our nightly bar and culinary delights. Your stay is more than a visit—it's a remarkable escape, exceeding expectations.

Location

Hilton Garden Inn Williamsburg
1624 Richmond Road, Williamsburg, VA
23185, United States

Hours

Reviews

4.0
857 reviews
5 stars
417
4 stars
228
3 stars
83
2 stars
46
1 star
83

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the hotel was clean, but there were several complaints about dirty bathrooms and unclean rooms.

Staff Service

The staff received high praise for being friendly, accommodating, and helpful throughout guests' stays.

Breakfast Quality

Guests enjoyed the breakfast offerings, particularly the made-to-order options, although some expressed disappointment over the recent change to a paid breakfast.

Maintenance Issues

Numerous reviews highlighted ongoing maintenance problems, including broken elevators, malfunctioning air conditioning, and issues with plumbing.

Location

The hotel is well-located near restaurants and attractions, making it convenient for guests.
  • CB
    Coffy “BlkCoffy”
    Nov 14, 2025
    4.0
    Always a good choice when I'm in town. Clean, we'll kept rooms and courteous staff.
  • MM
    M J (MJ2Nic)
    Nov 11, 2025
    5.0
    Lovely place... affordable... plenty of amenities.. rooms were spacious and clean.. nothing to complain of
  • MJ
    marcia johnson
    Nov 8, 2025
    5.0
    Very nice 🥰🥰🥰🥰
  • DH
    Douglas Helkowski
    Oct 17, 2025
    4.0
    It's very clean with a nice staff, however it needs to be updated
  • QL
    Queen Liz
    Sep 17, 2025
    5.0
    Plenty around the hotel to eat. Safe location, Plenty of parking. Wonderful staff, who recognize you from prior visits. Clean rooms. Bar available at night. Breakfast 7.50 or 15.00 depending on what you want. All you could need from a hotel.

Frequently Asked Questions About Hilton Garden Inn Williamsburg

What are the check-in and check-out times at Hilton Garden Inn Williamsburg?

Check-in is available from 3:00 PM, and check-out is by 12:00 PM.

Does Hilton Garden Inn Williamsburg offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in public areas and there is a public internet terminal.