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DoubleTree by Hilton Hotel Williamsburg

4.0
(2708 reviews)

Business Details

50 Kingsmill Road, Williamsburg, VA
23185, United States
(757) 220-2500
https://www.hilton.com/en/hotels/wbgkrdt-doubletree-williamsburg/

About

HotelDoubleTree
The Doubletree by Hilton Williamsburg is conveniently located off I64 and is the closest hotel to Busch Gardens and Water Country USA. We are neighbors to William & Mary College and Downtown Colonial Williamsburg. In close proximity we have fantastic shopping at the Williamsburg Outlets, and many dining choices to tempt the most discerning palate. With so many activities, you will want to relax and enjoy the Doubletree’s amenities and services for families, events, and group visitors alike. Parking is available on-site for $10.00 per night, and is validated at check-in. If you are planning an event, our versatile Williamsburg Doubletree features 45,000 square feet of flexible event space. Choose from our 125-seat auditorium, 300-seat amphitheater, or any one of our 30 additional meeting rooms for your high-tech conference or board meeting. The President's Ballroom is 13,000 square feet, and the largest venue in Williamsburg, capable of handling up to 1,000 people. Professional event services managers and an award-winning culinary team will ensure your event goes off without a hitch. Reserve your stay at Doubletree by Hilton Williamsburg today. We guarantee our guests a comfortable stay with authentic southern hospitality and of course a warm Chocolate Chip Cookie upon arrival.

Location

DoubleTree by Hilton Hotel Williamsburg
50 Kingsmill Road, Williamsburg, VA
23185, United States

Hours

Reviews

4.0
2,708 reviews
5 stars
1,355
4 stars
651
3 stars
345
2 stars
171
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Terry, received high praise for their friendliness and helpfulness, enhancing the overall experience for many guests.

Cleanliness Issues

Multiple reviews highlighted cleanliness problems, including dirty rooms, bathrooms, and pest issues, which negatively impacted guest satisfaction.

Amenities and Dining

Guests expressed disappointment with the dining options and additional fees for breakfast and parking, feeling that the value did not match the cost.

Room Quality

Rooms were described as outdated and in need of renovation, with issues such as uncomfortable beds and poor maintenance reported by several guests.

Location

The hotel’s proximity to Busch Gardens was frequently mentioned as a positive aspect, making it a convenient choice for visitors to the area.
  • DB
    David Buell
    1 day ago
    4.0
    Our recent stay at this Doubletree was excellent because of the service provided by Terry. He was extremely helpful in addressing the questions we had and resolved everything to our satisfaction. His help and courteous manner made our stay worthwhile. Thank you Terry.
  • ML
    Meg Lienesch
    2 days ago
    4.0
    This is our fourth or fifth year staying here for AuthorCon. Terry checked us in and was welcoming from the beginning. Everyone on their team embraces Scares that Cares and they go all out to be welcoming of the convention. In previous years the drinks were really expensive, but we found them more reasonably priced this year. The food tends to be expensive for what you get. The hotel rooms could use some updating, especially the bathrooms. The lobby area, bar, cafe and convention areas are nice. Its furthest away from the historical areas, but is perfect if you are specifically going to Busch Gardens. There are a few good restaurants close by, too.
  • CW
    Charles Wilson
    2 days ago
    5.0
    I stayed for the Scares that Care convention in February. So this was off season. The hotel is conveniently located next to Busch Gardens. The rooms are clean. The convention space is enormous. The hotel is a lot bigger than it looks. There is an indoor and outdoor swimming pools. The game room is really lacking on 3 or 4 machines. The hotel has several restaurants, but I didn't eat at any of them. Varities of Food is a walkable distance away. The only knock I have with the staying there was that you can hear everything going on in the hallway because of the space at the bottom of the doors. I could see this being a problem if you retire early and kids are running around slamming doors late. Other than that it was an excellent experience staying there.
  • GW
    George Woodruff
    3 days ago
    5.0
    Fantastic visit through and through. The breakfast buffet has a nice variety, rooms were clean, and best of all were the staff. Every single employee I encountered was friendly and helpful, and made my stay exceptional.
  • CR
    Casey Robinson
    Feb 20, 2026
    5.0
    This is a huge hotel, and the lobby is really nice and smells like wonderful men’s cologne! They do not have a sauna or hot tub, and their indoor and outdoor pools are connected where you can swim under this little area, which would be neat in the summer, but not what you might be thinking when told there is an indoor pool during cold weather. The toilet in our bathroom was very low like a child’s toilet and would really not work for certain populations, such as someone older who might have difficulty with that. Not a fan. The trashcan in our room was divided into two small triangles (????), yet we were given a giant bag that doesn’t fit in the trash can or in either triangle so…yeah. Pointless. And the second time they gave us a bag, it was ripped at the bottom. As for the beds, the mattresses are not super soft. I know that preferences very much vary on this. The pillows are the types that squish so much that your head is actually flat on the bed. Ugh. And the sheets are not stiff, but they are textured, so if you have sensitive skin like me, they feel incredibly scratchy. The blanket they provide (if you ask for one) is not soft either. The staff was incredibly friendly! There is a paid breakfast only, which we never took part in. There was a pool table you could pay for and some arcade games, which is neat! They have a restaurant on the inside that you can also see listed as its own separate listing on Google (forgot the name). Aside from the big table near a fireplace, the rest of it is not cozy at all. We never ate there, but we did get some drinks, and they had some really cool Valentine’s Day special martinis for $7, such as a strawberry shortcake martini! Mmmm and they were able to do a chocolate and white chocolate martini. (They don’t have Godivas, though, which is my favorite.). The curtains were good at blocking out light. Great location!

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