DoubleTree by Hilton Hotel Williamsburg

Reviews

• ES

  Emilie Catherine Selbo

  2 days ago
  3.0
  It was just a deeply mediocre experience. I usually stay at more budget hotels but my husband remembered this hotel fondly from 15 years ago so we stayed. Things were worn but clean so that was fine. Honestly pretty on-par with the nicer budget places though so I don’t know if I’m just a poor judge of it. Like better than Econolodge but worse than Holiday Inn Express. The price of the in-hotel restaurant was too high for someone without a business account to risk without spectacular reviews. Everything was about $10-20 more than the price of similar dishes at restaurants in town so we passed. The breakfast was supposed to be included per the reservation email but we still ended up paying for it so that apparently wasn’t properly explained. I don’t know if it was mentioned but I was on toddler wrangling duty so fully admit my husband’s listening ears might have been turned off. The food was edible. We had a waffle that had great fresh fruit on it but was inexplicably tough. The coffee was fine but drip costs as much as a Starbucks latte. It’s not spectacular but not awful either. The server there was super nice though. The cookie we got at check in was probably the best thing we had. I asked for a delayed check out and it was supposedly granted. We checked out prior to that though because our keys stopped working an hour before the posted check out time (2 hours before the late check out) and we just didn’t want to deal with it. If you want a fancy hotel room that looks pristine, like minimal wear to the furnishings and no cracks on the tub you should probably go somewhere else. If you want a great dining experience, you should probably go somewhere else. The free hot breakfast at Choice brand motels blows this one out of the water. We didn’t have a bad experience by any means just a very mid one.
• MM

  Milton Maisonet

  3 days ago
  3.0
  The hotel is nice and big, I saw that they have a pool, a small gaming area, a restaurant, a market place. They front end staff were friendly and inviting. The only frustration was that you had to walk from you room to the front of the hotel to use the microwave. I was told on my 2nd day that you can rent a microwave for $10 a day. I was told when checking in that each floor has microwave but to no avail I didn’t find at least one my floor and the 2nd floor. If I am in the area I probably would stay again.
• CS

  Cynthia S

  6 days ago
  3.0
  The room was so-so. 2 queen bed room was tight for 2 people. The patio door wouldn't lock. Maintenance came but didn't fix it. Had to pay to park in the parking lot even though it's "off season " @ nearby Busch Gardens. Hours the restaurant, bar & cafe' were open were not as advertised & were inconsistent day-to-day. The staff was fantastic! Wouldn't stay again, though.
• ES

  Eilonwy Spackledust

  Jan 1, 2026
  3.0
  Clean and comfortable, if a little dated. But woefully understaffed and while everyone was very nice, the service was incredibly painfully slow. It should not take 40 minutes to get a drink (incorrectly made) or 90 to get breakfast when there are very few other guests around.
• JS

  Justin Solano

  Dec 31, 2025
  5.0
  Our rooms bathroom toilet tank wouldn’t fill up and had flushing issues. But front desk personnel saved the day! TERRY came through and made our final stay of 2025 memorable. Thank you terry for making sure our family had a great New Year’s Eve! Whenever we’re in the area we will stay here, so not because the exceptional service from terry

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