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SureStay Studio by Best Western Virginia Beach Oceanfront

3.5
(474 reviews)

Business Details

2315 Atlantic Ave, Virginia Beach, VA
23451-3201, United States
(757) 428-1111
http://bestwestern.com

About

HotelSureStay
At the SureStay Studio by Best Western Virginia Beach Oceanfront in Virginia Beach, VA, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.

Location

SureStay Studio by Best Western Virginia Beach Oceanfront
2315 Atlantic Ave, Virginia Beach, VA
23451-3201, United States

Hours

Reviews

3.5
474 reviews
5 stars
170
4 stars
103
3 stars
77
2 stars
44
1 star
80

What are people saying?

AI-generated from recent customer reviews

Location

Guests appreciated the hotel's prime location near the beach and local amenities.

Staff Service

Many reviews highlighted the friendly and accommodating nature of the staff, with specific mentions of individual employees who provided exceptional service.

Cleanliness

While some guests found the rooms clean, others reported issues with cleanliness and maintenance, including dirty linens and unkempt common areas.

Facilities

The hotel features good amenities like ocean views and kitchenettes, but guests noted issues with outdated furniture, slow elevators, and inconsistent housekeeping.

Value for Money

Overall, guests felt the hotel offered good value for its location, despite some complaints about the condition of the rooms and facilities.
  • DM
    Dorothy Miller
    Feb 21, 2026
    1.0
    Didn't feel like the safest location
  • CP
    Cheri Parker
    Jan 20, 2026
    4.0
    if you’re on a budget, but you still want the luxury of having ocean views- this is the place for you pros: the view the price cleanliness convenience shops/restaurants nearby brian (the front desk employee) was kind & hospitable cons: -the water pressure left a lot to be desired -the water took a solid 10 minutes to heat up if you wanted to shower -the housekeepers would NOT stay out of my room, so matter how many times i said i didn’t want my room cleaned -the elevator is so painfully slow -the fridge didn’t have a freezer :/ overall, i’d stay there again - based on the location & the price - i’d be able to tolerate the cons
  • DD
    Denise
    Jan 11, 2026
    4.0
    This is an older hotel but it very clean and efficient. The Receptionist was very nice and professional.
  • CR
    Chris Robinson
    Dec 21, 2025
    5.0
    There are places you stay… and then there are places that truly leave a mark on you. Sure Stay Studios has been more than just somewhere to sleep — it has been a place where I felt valued, safe, welcomed, and genuinely cared for every single day. From the top down, the leadership here sets the tone. Nate, the manager, is the definition of what a great leader should be. He is always helpful, present, and supportive of both guests and staff. You can feel the positive culture he has built the moment you walk through the doors. Tree may be quiet, but don’t let that fool you — Tree is incredibly knowledgeable and professional. Any time I needed help or had a question, Tree handled it with confidence and efficiency. It’s the kind of reliability that makes a stay stress-free. Onieka has truly been the heart of my experience here. She has been like a friend to me my entire stay. She has helped me, checked on me, and made sure I was always okay. She is, without exaggeration, the best front desk lady I have ever experienced anywhere. Her kindness and genuine care for people is something you can’t train — it’s who she is. There are also two other front desk ladies (I truly wish I could remember their names) who have also been incredibly helpful, friendly, and welcoming every time I saw them. Every interaction here feels warm and genuine. Housekeeping deserves huge recognition as well. They come every day with fresh towels, take out trash, keep everything spotless, and even clean windows and glass. The level of detail and pride they take in their work is rare to see. On top of that, they are always kind and respectful. My room on the first floor facing the ocean has been absolutely beautiful. Waking up to that view is peaceful, calming, and honestly feels like a luxury experience. I have also felt extremely safe during my entire stay, which means everything. What makes Sure Stay Studios special isn’t just the location, the rooms, or the view — it’s the people. This team turns a stay into an experience you remember. If you are looking for a place that is clean, safe, welcoming, and staffed by people who truly care about their guests, this is it. This has been one of the best stays of my life, and I am beyond grateful to every single staff member who made it that way. Thank you for turning a stay into something unforgettable.
  • AM
    Annette Marie
    Nov 11, 2025
    5.0
    This was my first time coming here, it was a drive but worth it. Once arriving, the parking lot/garage is a bit tight getting in and out of. The hotel does not offer breakfast, the property also only charged HALF of the total cost in case you dont show up or change your mind. The hotel was very nice, in a great location there's a walgreens on the corner, beach behind the hotel, and several other activities to do and eat at. My room was very clean, I had a balcony which faced the ocean beautifully. I could hear the waves from my bedroom. For the price and the location of it I would take another trip here, staff was extremely pleasant, transparent, and nice.

Brand Certified Facts from SureStay Studio by Best Western Virginia Beach Oceanfront

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