Candlewood Suites Virginia Beach Town Center by IHG

4.1
560 reviews
Welcome to the Candlewood Suites Virginia Beach!

About

HotelWedding VenueConference Center
Enjoy our beautiful Virginia Beach Hotel located near Town Center, situated along the Atlantic Ocean, in the popular city of Virginia Beach in the Hampton Roads area. The Candlewood Suites, Virginia Beach - Norfolk hotel is conveniently located near Town Center, making us the perfect choice for both business and leisure travelers. We have a 24-hour Business Center to help you keep in touch, free Wi-Fi access is provided in all of the hotel's suites. In Virginia Beach, our hotel is also just minutes from top companies like Northrop Grumman, Lockheed Martin and General Dynamics. You'll find plenty of things to fill your free time in Virginia Beach. The hotel is within walking distance of the exciting Virginia Beach Town Center, where you can find a variety of shops, restaurants and bars. We're just a 10-minute drive from the beach, and you don't want to miss visiting the nearby Virginia Aquarium. If you're looking to take a day trip, Busch Gardens and historic Colonial Williamsburg are just a short drive away. When it comes to hotels in Virginia Beach, VA, we've got everything you need for a memorable trip. Take advantage of the great amenities like free guest laundry facilities, an outdoor grilling area and a 24-hour Fitness Center, we are also 100% smoke free. Visit the Candlewood Cupboard for snacks, meals and sundry items. We look forward to welcoming you to our Virginia Beach hotel!

Location

Candlewood Suites Virginia Beach Town Center by IHG
4437 Bonney Road, Virginia Beach, VA
23462, United States

Hours

Reviews

4.1
560 reviews
5 stars
292
4 stars
147
3 stars
63
2 stars
25
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and professional, although some reported unprofessional behavior from certain employees.

Cleanliness

While several guests noted that the rooms were clean, there were numerous complaints about unpleasant odors, dirty bathrooms, and pest issues.

Room Quality

Guests appreciated the spaciousness and amenities of the rooms, but many mentioned that the rooms were outdated and in need of maintenance.

Pet Policy

The hotel is recognized for being pet-friendly, which is a significant draw for many guests, though some found the pet fees to be excessive.

Value for Money

Overall, guests felt that the hotel provided decent value for the price, especially for extended stays, despite some issues with cleanliness and maintenance.
  • CV
    Calvin Vang
    5 days ago
    5.0
    Great rooms, amazing kitchen with the stove. Was not expecting to look like a mini kitchen size room. Everything was spot on, the day manager was non social but that's fine it was early. The custodian staff was very friendly.
  • JP
    Jenny P
    Oct 11, 2025
    3.0
    The property stank of weed. The front desk was very courteous and helpful. The room smelled fresher than the hallway. The toilet wouldn’t flush. The tub faucet was wonky and guessing how to get hot water and how to turn it off was interesting. The bathroom door was not installed correctly and stuck when you tried to close it. It looks like it was busted (punched) and then repaired. Guessing whoever had to pay for the broken door originally wouldn’t know that the hotel was going to spackle and paint to fix instead of replacing. The room itself was clean and the beds were comfortable. We booked through a third party that lied to us about being in the first floor and having a king size bed. Neither of those were options when we arrived.
  • KT
    Katelin Talbert
    Sep 28, 2025
    2.0
    Uncomfortable beds, bare bones room, gunk on bathroom hardware
  • PD
    Pastor-Chaplain Dennis Dabney
    Sep 16, 2025
    3.0
    Could use a upgrade but my room was very clean and the staff was great.
  • JR
    Jessica Rivera
    Aug 27, 2025
    5.0
    I can’t say enough good things about the staff here! I was there for a week, and I didn’t come across a single employee who wasn’t kind and friendly, and they were fantastic all-around! They set the bar high. We were traveling with pets, so the pet accommodation was a big deal for us. I’m assuming we got a pet-friendly room, but I could tell they did a good cleaning after previous pet guests, as there were no signs of pets in the room. I was also so pleased that they gave us a room on the first floor when I asked for it at check-in. The process of checking in and out was smooth and easy. The room itself was comfortable, clean, and quiet. It was a queen suite with a full-sized refrigerator, countertop range, microwave, dishwasher, toaster, coffee maker, ice maker, utensils, etc. The bathroom included full sized bottles of Dove Daily Moisture shampoo and conditioner and Dove handwash, plus a hairdryer. There’s plenty of space outside to walk your pets, plus a pet cleanup station. There’s also a patio with a grill in the back, and the staff even hosted a burger and hotdog cookout one night and socialized with guests. I would recommend this hotel for anyone looking to stay in the area, especially if you have pets. I’d also like to add that they have a gym, self service laundry, and a selection of snacks and essentials available for purchase

Frequently Asked Questions About Candlewood Suites Virginia Beach Town Center by IHG

What are the check-in and check-out times at Candlewood Suites Virginia Beach Town Center?

Check-in is at 4:00 PM and check-out is at 11:00 AM.

Does Candlewood Suites Virginia Beach Town Center offer free Wi-Fi?

Yes, free Wi-Fi is available in public areas of the hotel.