Tru by Hilton Staunton

4.5
778 reviews

About

HotelTru by Hilton
Our new Tru by Hilton Staunton is ready to welcome you. Located next to shopping and dining, we are also close to the highway and just a quick drive from all the fun and culture in downtown Stauton, Virgina. Our rooms include free WiFi, a large TV with premium channels and fun, bright décor. With 30 different sweet and savory topping on our breakfast bar, you can try it all. Indulge or go healthy: bagels, eggs, oatmeal and more is free each morning. Stop by our Eat. & Sip. Market for gourmet snacks, single-serve beer and wine, open 24/7. Work in our spacious lobby’s semi-private alcoves, or have fun with a table game. Relax on the outdoor patio, get in a workout in our fitness center or grab a free cup of coffee or tea. Affordable travel now comes with unexpected things – like certainty.

Location

Tru by Hilton Staunton
120 Crossing Way, Staunton, VA
24401, United States

Hours

Reviews

4.5
778 reviews
5 stars
540
4 stars
139
3 stars
47
2 stars
26
1 star
26

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Staff Service

The staff received numerous compliments for being friendly, accommodating, and helpful, contributing positively to the overall experience.

Breakfast Quality

While many guests enjoyed the breakfast offerings, some noted that it could be improved, particularly in terms of variety and temperature.

Noise Issues

Several reviews mentioned noise disturbances from other guests and the lack of soundproofing in the rooms, impacting sleep quality.

Value for Money

Guests generally felt that the hotel provided good value for the price, especially for a quick stay or family trips.
  • EG
    Ed Gross
    Dec 28, 2025
    1.0
    Rude. Never got past sp3aking with young "lady" on the phone.
  • GG
    GM
    Dec 9, 2025
    5.0
    Squeaky clean! Big shower with lots of water pressure. Friendly service, nice selection of beverages and snacks in the lobby. Room thermostat worked well. Breakfast was 10 times better than the average free offering. Will definitely stay again.
  • MH
    MARY ELLEN HASSFURTER
    Dec 4, 2025
    4.0
    Great place to stay with a dog ($75 charge). Rooms are simple and clean. Fun lobby with games, decent free breakfast, beer/wine/soda/snacks available for purchase. Dont stay if looking for frills, you won't find them here. Good option for overnight stay.
  • RC
    Robert Cole
    Nov 29, 2025
    4.0
    Very comfortable, great breakfast and wonderful staff. Will stay here next time in.
  • RM
    Robert McClain
    Nov 16, 2025
    1.0
    My wife and I were in town 4 days ago visiting our son needed a good hotel to stay so stopped by Hilton thinking it would be a great experience judging from the building itself boy were my wife and I wrong ,the front desk person acted like they didn't wanna deal with us right then anyway got to our room which was kinda cozy so we settled in for the night now we fade out into the next morning at breakfast bar which looked pretty good although the attitude from the tall lady working it wasn't so friendly the pancake machine wasn't working as it should so my wife told the lady working that it needed to be attendaned to and with a rude reply to my wife was told to get something else,,WOW talk about hateful,which just ruined our visit the coffee was minor,, though bar was a little greasy but the whole attitude of the Blonde haired lady working it could've not been more rude,, in my opinion and my wife's she needs to be dismissed for acting unprofessional towards service and guests this will be the last time we stay at this hotel maybe a call to labor board would help smooth things out a bit but with that lady but NO way will be come back unless she's dismissed we'll get a doghouse to stay in next time we visit 1 star from the McClains

Frequently Asked Questions About Tru by Hilton Staunton

What are the check-in and check-out times at Tru by Hilton Staunton?

Check-in time is 3:00 PM, and check-out time is 12:00 PM.

Does the hotel provide free breakfast for guests?

Yes, breakfast is available for free each morning with a variety of sweet and savory toppings.