Located in Springfield,VA, the Best Western Springfield is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Mixed reviews on cleanliness; some guests reported dirty rooms and bathrooms, while others found the hotel clean and well-maintained.
Safety Concerns
Several guests expressed concerns about safety, citing lack of security presence and incidents of harassment.
Breakfast Quality
Breakfast received positive feedback for variety and quality, although some guests found it lacking.
Room Conditions
Rooms were often described as small, outdated, and in need of renovation, with complaints about uncomfortable beds and inadequate amenities.
Customer Service
Customer service experiences varied widely, with some guests praising staff while others reported unprofessional behavior and poor communication.
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Judy Evarista
Nov 5, 2025
3.0
If you're on a business trip, I feel that serving breakfast or fresh coffee starting at 6:30 in the morning is not feasible for a lot of people on business, or, on a long trip before they get the road. I couldn't get a fresh cup of coffee at 6:00 am. Not happy. Pretty average room.
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Çakım Ersin
Oct 25, 2025
1.0
A person who was not staying at the hotel entered the building and harassed me. There was no security guard on duty and no one at the front desk at night. I felt completely unsafe during my stay. This is unacceptable, and the hotel management needs to take immediate action to ensure guest safety. Definitely not recommended.
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Tene W
Oct 14, 2025
1.0
The pics online don't match what's in person. The rooms need to be renovated
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Amanda
Sep 26, 2025
5.0
I don't know what all the bad reviews are about. The room was clean, housekeeping was fantastic, and the bed was comfy. I was pleasantly surprised by breakfast. The location was perfect for my needs. I'm happy with the price. The virtual check in thing was a bit weird but if you needed a human they would send one.
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Susan Obenshine
Aug 4, 2025
5.0
Clean. Great service and breakfast had many selections to choose from and products were fresh
Frequently Asked Questions About Best Western Springfield
What is the location of Best Western Springfield?
Best Western Springfield is located at 6721 Commerce St, Springfield, VA 22150, USA.
Is there free WiFi available at Best Western Springfield?
Yes, free WiFi is available for all guests at Best Western Springfield.
What are the operating hours of Best Western Springfield?
Best Western Springfield is open 24 hours a day, seven days a week.
What amenities does Best Western Springfield offer?
The hotel offers free internet access, clean rooms, a business center, and superior customer service to ensure a comfortable and productive stay.
Does Best Western Springfield have any special offers?
Yes, if you stay for 2 nights, you will receive a $50 Best Western Gift Card.
How can I contact Best Western Springfield?
You can contact Best Western Springfield by phone at +1 703-922-6100 or by fax at +1 703-922-0708.
Where can I rent a car near Best Western Springfield?
There are several Hertz Rent A Car locations nearby where you can rent a vehicle to explore Springfield and the surrounding area.
Are there skincare services available near Best Western Springfield?
Yes, Skin Care Solutions, offering services such as hair removal and laser hair removal, is located near Best Western Springfield.
Can I use nearby transit or travel services when staying at Best Western Springfield?
Yes, Best Western Springfield itself is categorized under travel and hotel services, and nearby places include multiple travel and hotel-related locations to assist your stay and travel plans.
What is the official website for booking rooms at Best Western Springfield?
Rooms can be booked through the official Best Western website at http://bestwestern.com or via their specific booking page online.