Business Details
About
HotelBest Western
Located in Springfield,VA, the Best Western Springfield is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.5
1,110 reviews
5 stars
355
4 stars
271
3 stars
201
2 stars
98
1 star
185
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some guests reported dirty rooms and bathrooms, while others found them clean and well-maintained.
Customer Service
Customer service experiences varied widely; some guests praised staff for being friendly and helpful, while others reported rude or unresponsive service.
Breakfast Quality
Breakfast received generally positive feedback for variety and quality, although some guests found it lacking.
Room Condition
Rooms were described as outdated and in need of renovation, with issues like uncomfortable beds and poor maintenance reported.
Safety Concerns
Several guests expressed concerns about safety due to lack of staff presence and security issues.
- MDMark Dewey4 days ago1.0This place has old room and very worn out.
- JJJsDec 14, 20254.0Pros: Good, clean rooms. Good housekeeping staff. GREAT location (mall less than half a mile away). Complementary breakfast is great (self-serve). Outdoor pool, indoor gym + cardio and yoga. Comfortable bed + cool TV. Neutrals: Front-desk is empty most times, but there's a virtual assistant next to it (not AI). Cons: Breakfast and pool aren't available at reasonable times. Small gym/yoga studio. Not the most flashy/fancy place. Great value. This review is based off my honest experience.
- BBBriana BurkeyDec 5, 20252.0This place is FILTHY! There was dead bugs on the floor, tons of hair, the walls I dont even want to KNOW whats on them. I was so tired coming from my 6 hour trip to be here that I just dealt with it but this is disgusting. Then the beds are sink holes. I laid down in them thinking oh heck no, five minutes in my back was already screaming in pain and I didnt look forward to the night. Ive been here maybe 3 hours and I cant wait to leave. Spend a little bit more and go somewhere else.
- JEJudy EvaristaNov 5, 20253.0If you're on a business trip, I feel that serving breakfast or fresh coffee starting at 6:30 in the morning is not feasible for a lot of people on business, or, on a long trip before they get the road. I couldn't get a fresh cup of coffee at 6:00 am. Not happy. Pretty average room.
- EÇakım ErsinOct 25, 20251.0A person who was not staying at the hotel entered the building and harassed me. There was no security guard on duty and no one at the front desk at night. I felt completely unsafe during my stay. This is unacceptable, and the hotel management needs to take immediate action to ensure guest safety. Definitely not recommended.
Frequently Asked Questions About Best Western Springfield
What is the location of Best Western Springfield?
Best Western Springfield is located at 6721 Commerce St, Springfield, VA 22150, USA.
Is there free WiFi available at Best Western Springfield?
Yes, free WiFi is available for all guests at Best Western Springfield.
What are the operating hours of Best Western Springfield?
Best Western Springfield is open 24 hours a day, seven days a week.
What amenities does Best Western Springfield offer?
The hotel offers free internet access, clean rooms, a business center, and superior customer service to ensure a comfortable and productive stay.
Does Best Western Springfield have any special offers?
Yes, if you stay for 2 nights, you will receive a $50 Best Western Gift Card.
How can I contact Best Western Springfield?
You can contact Best Western Springfield by phone at +1 703-922-6100 or by fax at +1 703-922-0708.
Where can I rent a car near Best Western Springfield?
There are several Hertz Rent A Car locations nearby where you can rent a vehicle to explore Springfield and the surrounding area.
Are there skincare services available near Best Western Springfield?
Yes, Skin Care Solutions, offering services such as hair removal and laser hair removal, is located near Best Western Springfield.
Can I use nearby transit or travel services when staying at Best Western Springfield?
Yes, Best Western Springfield itself is categorized under travel and hotel services, and nearby places include multiple travel and hotel-related locations to assist your stay and travel plans.
What is the official website for booking rooms at Best Western Springfield?
Rooms can be booked through the official Best Western website at http://bestwestern.com or via their specific booking page online.