Brand Certified
Best Western Springfield
3.5(1114 reviews)
Certified by Best Western Springfield • Mar 01, 2026
Business Details
6721 COMMERCE ST, Springfield, VA
22150, United States
Certified by Best Western Springfield • Mar 01, 2026
(703) 922-6100
Certified by Best Western Springfield • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Springfield • Mar 01, 2026
About
Certified by Best Western Springfield • Mar 01, 2026
HotelBest Western
Located in Springfield,VA, the Best Western Springfield is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Springfield • Mar 01, 2026
Hours
Certified by Best Western Springfield • Mar 01, 2026
Reviews
3.5
1,114 reviews
5 stars
355
4 stars
273
3 stars
201
2 stars
99
1 star
186
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, including dirty rooms, hair in bathrooms, and dead bugs on the floor.
Customer Service
Feedback on customer service was mixed, with some praising staff for being friendly and accommodating, while others reported unresponsive or rude service.
Facilities
Guests noted that the hotel is outdated, with many rooms needing renovations, uncomfortable beds, and inadequate amenities like missing microwaves and refrigerators.
Breakfast
The breakfast received positive remarks for variety and quality, although some guests found it lacking in options or freshness.
Safety Concerns
Several reviews highlighted safety issues, including lack of security presence and incidents that made guests feel unsafe.
- LLLaTarsha LewisFeb 17, 20265.0Exceptional presentation with an inviting scent when you enter the lobby. The rooms are kept nice, fresh and clean. The breakfast is very good and plenty of options available for FREE! The hotel staff was fine. The owner certainly takes pride in this establishment. It should be rated a minimum 3 star or better.
- KCKayleigh CrandellFeb 16, 20264.0clean and worth the price. breakfast was a nice touch and the 2 gym spaces are pretty nice. beds were a little small and pillows were too but overall it was a decent value hotel. weird thing though: nobody staffing the front desk. there's a virtual assistant on camera that's a real person it seems like best western is outsourcing? why can't they hire people to be directly at the front of their business instead of leaning on outsourced somewhat robotic help? very strange
- ITIke TomsFeb 15, 20261.0Hotel Housekeeping is loud in the mornings before 9am, be prepared to hear hotel room doors slam over and over early in the morning.
- IIIsaac IkeFeb 15, 20262.0Housekeeping was up at 8am being loud speaking Spanish on there phones and slamming hotel doors deliberately and knocking on doors screaming Housekeeping, this is the 2nd time this happened as ive been here before. I will no longer come here or any other BW property's First visit here in September 2025 a maintenance worker walked into my room while I was getting ice and seen my wife half naked just walked right into the room, brought this to the front desk manager attention and they did not seem to even care much. Long story short DO NOT COME TO THIS HOTEL.
- CCCarterJan 21, 20262.0Best Western Diamond Member. Best Western app allowed to reserve hotel room, when arrived at hotel, was not allowed to check in. Doors lock at 9 pm and app did not indicate as such. Desk attendent was not at desk. Called hotel twice.
Frequently Asked Questions About Best Western Springfield
What is the location of Best Western Springfield?
Best Western Springfield is located at 6721 Commerce St, Springfield, VA 22150, USA.
Is there free WiFi available at Best Western Springfield?
Yes, free WiFi is available for all guests at Best Western Springfield.
What are the operating hours of Best Western Springfield?
Best Western Springfield is open 24 hours a day, seven days a week.
What amenities does Best Western Springfield offer?
The hotel offers free internet access, clean rooms, a business center, and superior customer service to ensure a comfortable and productive stay.
Does Best Western Springfield have any special offers?
Yes, if you stay for 2 nights, you will receive a $50 Best Western Gift Card.
How can I contact Best Western Springfield?
You can contact Best Western Springfield by phone at +1 703-922-6100 or by fax at +1 703-922-0708.
Where can I rent a car near Best Western Springfield?
There are several Hertz Rent A Car locations nearby where you can rent a vehicle to explore Springfield and the surrounding area.
Are there skincare services available near Best Western Springfield?
Yes, Skin Care Solutions, offering services such as hair removal and laser hair removal, is located near Best Western Springfield.
Can I use nearby transit or travel services when staying at Best Western Springfield?
Yes, Best Western Springfield itself is categorized under travel and hotel services, and nearby places include multiple travel and hotel-related locations to assist your stay and travel plans.
What is the official website for booking rooms at Best Western Springfield?
Rooms can be booked through the official Best Western website at http://bestwestern.com or via their specific booking page online.
Brand Certified Facts from Best Western Springfield
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Certified March 01, 2026Yext Knowledge Graph
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