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About
HotelWedding VenueConference CenterCandlewood Suites
Candlewood Suites Extended Stay Hotel Colonial Heights Near Ft. Lee, Virginia Consider Us Home at the Candlewood Suites Extended Stay Hotel Colonial Heights - Fort. Lee, Chester, Petersburg, and Richmond, VA. The Candlewood Suites Colonial Heights Fort Lee is a member of the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in extended stays, Candlewood Suites are the perfect choice for government (per diem), project teams, training, relocation, temporary or corporate housing needs. Our Candlewood Suites hotel is centrally located at exit 58, off I-95 near I-85 & I-295; minutes from Fort Lee, Chester, Petersburg & Richmond, VA business & real estate districts. Our location offers access to Wathal Industrial Park, Meadowville Technology Park, Honeywell, Dominion Power, Phillip Morris, Dupont, SRMC, Xymid, Sunchem, Northrup Grumman, LMR, Fort Lee and Defense Supply Center. The Candlewood Suites hotel offers apartment-style suites with all the conveniences of home to suit your extended stay or short-term hotel or real estate needs. Our pet friendly hotel (fee) offers studio or one-bedroom suites featuring fully equipped kitchens, spacious living & work areas, TVs with DVD players, free high-speed, wired & wireless Internet access. Other features include Candlewood Cupboard, business center, free self-laundry facility, a fitness center & BBQ.
Location
Candlewood Suites Colonial Heights-Ft Lee by IHG
15820 Woods Edge Road, South Chesterfield, VA
23834, United States
Hours
Reviews
3.9
418 reviews
5 stars
199
4 stars
94
3 stars
48
2 stars
31
1 star
46
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, including dirty rooms, musty smells, and unclean common areas.
Staff Performance
While some guests praised the friendly and accommodating staff, others noted inconsistent service and a lack of responsiveness.
Noise Issues
Numerous reviews highlighted the disruptive noise from nearby train tracks, affecting the overall comfort of the stay.
Maintenance Problems
Several guests mentioned maintenance issues, including broken appliances and outdated facilities, contributing to a negative experience.
Value for Money
Guests expressed mixed feelings about the value, with some finding it overpriced for the quality received.
- AOAzariah OvertonJan 2, 20262.0- damn near ON the train tracks - poorly cleaned room - no wifi - no breakfast - no working elevator - poor temperature control - chairs caused mild skin irritation for 2 of my associates - smelled weird
- AEAmbria EdwardsDec 29, 20255.0Stayed for a week and absolutely would stay again. Everyone from the front desk, the cleaning crew, the maintenance men, and the owner were friendly and accommodating. They had the BEST pantry selection I’d ever seen. My puppy had plenty of space to exercise. The 7/11 in front was icing on the cake. If you’re looking for luxury go find luxury. If you’re looking for clean, comfortable and safe. This is your place. Warning! Trains run directly behind the building. But I LOVE it. I’ve lived within a mile of tracks my entire life so the sounds help me sleep, so you can only imagine the deep sleep I got from hearing it run 😂
- TWTorre WynnDec 28, 20254.0Rooms were clean. Toilet handle was broken and elevators was down at the time. My main issue is that I stayed there 2 nights and the second morning I asked for wash cloths at the front desk after walking downstairs. The guy at the front desk said I had to bring the old ones down. Keep in mind the elevators is broken. I was not going back upstairs to get dirty rags. Did not make since. 2 nights I deserve cleans cloths.
- LDLauren DonaloioDec 1, 20253.0It was a comfortable one night stay. Room was well lived in and the small appliances and few items there were all looked and felt dirty. Everything could have been cleaner but the bed was nice, comfortable, and fresh. Room service knocked early, before check-out and then realized they had the wrong room number.
- SMshela MulqueenNov 30, 20251.0I would give zero stars if I could. Let me just start by saying that based off of the reviews, I knew that this hotel could’ve gone either way, but I don’t think anyone would’ve expected it to go as badly as it did. I wasn’t looking for anything extra extravagant as we were just passing through and needed somewhere to sleep for the night, but holy crap this place was so nasty. I refuse to spend more than a minute in that room. We Walk into the elevator and it immediately reeks like marijuana all the way up to my room, then we walk into the door and it reeks of mold and mildew, there were fingernails on the floor and hair in the shower, A disgusting white scummy substance all over the fridge. I go down to the front desk to Inform the lady sitting there, and she just stared at me and didn’t say a word. no apology no nothing just complete silence. Needless to say we left. DO NOT RECOMMEND The room that we were given was 207 FYI
Frequently Asked Questions About Candlewood Suites Colonial Heights-Ft Lee by IHG
What are the check-in and check-out times at Candlewood Suites Colonial Heights-Ft Lee?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is parking available for guests at the hotel?
Yes, free parking is available for guests at Candlewood Suites Colonial Heights-Ft Lee.
Are pets allowed at Candlewood Suites Colonial Heights-Ft Lee?
Yes, dogs and cats are allowed as pets at the hotel.
Does the hotel provide Wi-Fi access?
Yes, free Wi-Fi is available in public areas of the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has features like accessible parking and elevators.
What fitness amenities are available at Candlewood Suites Colonial Heights-Ft Lee?
The hotel offers a fitness center with equipment including elliptical machines and treadmills, available for free use.
Where can I find convenience stores near Candlewood Suites Colonial Heights-Ft Lee?
Next to the hotel, you can find a 7-Eleven convenience store for quick shopping and essentials.
Are there dining options close to Candlewood Suites Colonial Heights-Ft Lee?
Yes, nearby you can enjoy dining at places like Dunkin' for donuts and Subway for sandwiches.
What transportation or travel facilities are near the hotel?
Chesterfield Airport is nearby, and there are several gas stations such as Exxon and Shell close to the hotel for your convenience.
Does Candlewood Suites Colonial Heights-Ft Lee offer housekeeping and laundry services?
Yes, housekeeping services are available, and there is a full-service laundry facility on-site.