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DoubleTree by Hilton Richmond Airport

4.2
(604 reviews)
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Business Details

445 International Center Drive, Sandston, VA
23150, United States
(804) 236-1111
https://www.hilton.com/en/hotels/ricordt-doubletree-richmond-airport/

About

HotelDoubleTree
Daily Mandatory Charge includes: A Tourism Improvement District (TID) Fee paid to Richmond Region Tourism. Welcome to the bright and comfy DoubleTree by Hilton Richmond Airport hotel. Located in Sandston just east of Richmond, we offer prompt, free shuttle service to/from the airport and within a 3-mile radius of the hotel. Enjoy a quiet location close to Dominion Packaging, Coca-Cola and Verizon and just 9 miles from Historic Downtown Richmond. We look forward to welcoming you with a warm Chocolate Chip Cookie at check-in. Kick back and feel at home in a stylish guest room featuring complimentary WiFi, a 55-inch TV, microwave, mini-fridge and coffeemaker. Sleep comes easy on a Sweet Dreams® bed with great linens and plush pillows – choose from a king bed or 2 queen beds – and there's a desk with ergonomic chair when it's time to work. Dining options are designed around your busy schedule. Have breakfast or dinner in the hotel's bistro, order up room service, or grab a sandwich from Made Market. Have some free time? Our 24-hour fitness center has all the latest equipment, and our heated indoor pool and seasonal outdoor lounge are great spots to unwind. Host a meeting or family gathering with your choice of conference spaces. We offer 5 rooms with multiple setup options, including a ballroom accommodating up to 200 people and a pre-function area with a registration desk.

Location

DoubleTree by Hilton Richmond Airport
445 International Center Drive, Sandston, VA
23150, United States

Hours

Reviews

4.2
604 reviews
5 stars
352
4 stars
124
3 stars
59
2 stars
33
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the staff, particularly Semeatria, for their exceptional service and attentiveness.

Room Quality

Several reviews highlighted issues with room maintenance, cleanliness, and outdated facilities.

Dining Experience

The breakfast received mixed reviews, with some guests enjoying it while others found it overpriced and disappointing.

Noise Levels

Guests frequently mentioned noise disturbances from airplanes and other guests, impacting their sleep quality.

Parking Fees

Multiple reviews noted dissatisfaction with the additional parking fees, which some felt were unnecessary.
  • DL
    Dyshaum Luster
    today
    5.0
    During my stay at the Double tree Hotel, Mrs Semeatria is hands down the best and the most helpful hotel attendant in the Richmond, Va area. Very informative and respectful. Every time I needed any assistance she went above and beyond. 10/10 Customer service. Highly recommend.
  • JC
    Judith A Carter-Glover
    6 days ago
    5.0
    I really appreciate Debra. She is excellent, friendly, warm, professional, compassionate and excellent at her job. Very much a people person!!
  • BV
    Butch Vee
    Feb 21, 2026
    2.0
    Nice hotel and all, but wouldn't stay here again. No breakfast included and for all 7 of us that is a big deal. If you are a diamond member they will give you a 15.00 credit for breakfast, but breakfast costs more than that. Maria tried to help me out but her hands are tied. Go somewhere else and there are dozens of hotels in the area that off some kind of morning meal.
  • RN
    Robin Nelson
    Feb 20, 2026
    2.0
    I stayed at this hotel for several days this week and, overall, the experience fell well below my expectations for a Hilton property. The stay was consistent with a typical two-star experience. Parking was an additional charge. Breakfast, priced at $17.50, was particularly disappointing. The powdered eggs were unappetizing, the fruit appeared several days past its prime, and the sausage was burnt. The most significant issue occurred on my final night when I discovered German cockroaches in the bathroom around midnight. This was unacceptable and raised serious concerns about sanitation and facility maintenance. Additionally, when it rained, water seeped onto the carpet from what appeared to be a closed window. It is possible this moisture intrusion is related to the pest issue if there is an exterior breach. For reference, I was staying in Room 420 on the fourth floor of six. Compounding the frustration, when I attempted to contact customer service, I was placed on hold for 15 minutes and then disconnected. To be fair, the hot water functioned properly and the beds were adequate. However, these positives did not offset the overall poor experience.
  • AF
    Armonie Frazier
    Feb 15, 2026
    5.0
    Stayed here for Valentine’s Day , exceptional service, rooms, and dining. Would stay here again. Special shoutout to Meatria, she was wonderful.
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Frequently Asked Questions About DoubleTree by Hilton Richmond Airport

What accessibility features does DoubleTree by Hilton Richmond Airport offer?

The hotel offers accessible parking and an accessible elevator for guests with mobility needs.

Is breakfast available at DoubleTree by Hilton Richmond Airport?

Yes, breakfast is available at the hotel.

Brand Certified Facts from DoubleTree by Hilton Richmond Airport

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