Business Details
About
Hotel
Daily Mandatory Charge includes: A Tourism Improvement District (TID) Fee paid to Richmond Region Tourism.
Welcome to the bright and comfy DoubleTree by Hilton Richmond Airport hotel. Located in Sandston just east of Richmond, we offer prompt, free shuttle service to/from the airport and within a 3-mile radius of the hotel. Enjoy a quiet location close to Dominion Packaging, Coca-Cola and Verizon and just 9 miles from Historic Downtown Richmond. We look forward to welcoming you with a warm Chocolate Chip Cookie at check-in.
Kick back and feel at home in a stylish guest room featuring complimentary WiFi, a 55-inch TV, microwave, mini-fridge and coffeemaker. Sleep comes easy on a Sweet Dreams® bed with great linens and plush pillows – choose from a king bed or 2 queen beds – and there's a desk with ergonomic chair when it's time to work.
Dining options are designed around your busy schedule. Have breakfast or dinner in the hotel's bistro, order up room service, or grab a sandwich from Made Market. Have some free time? Our 24-hour fitness center has all the latest equipment, and our heated indoor pool and seasonal outdoor lounge are great spots to unwind.
Host a meeting or family gathering with your choice of conference spaces. We offer 5 rooms with multiple setup options, including a ballroom accommodating up to 200 people and a pre-function area with a registration desk.
Location
DoubleTree by Hilton Richmond Airport
445 International Center Drive, Sandston, VA
23150, United States
Hours
Reviews
4.2
561 reviews
5 stars
321
4 stars
118
3 stars
59
2 stars
28
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff, particularly Semeatria, for being friendly, helpful, and accommodating.
Room Quality
Feedback indicated that while some rooms were clean and spacious, others had maintenance issues, odors, and were in need of refurbishment.
Customer Service
Several reviews highlighted poor customer service experiences, particularly at check-in and during breakfast.
Dining Experience
The on-site restaurant received mixed reviews; while some enjoyed the food, others noted issues with service and breakfast charges.
Location
The hotel is conveniently located near the airport, making it a good choice for travelers.
- SHSteve Hapgood4 days ago5.0Convenient location for my travels. Rooms are clean and updated. Staff is friendly and accommodating. In general, a nice place to stay.
- AAAntoine Mcclurkin (Bishop AOM)Nov 15, 20255.0Was there for a conference at VUU! Semeatria front desk agent and tall older lady that checked us in on Monday and she has brown hair they both went above and beyond. Very very clean rooms were phenomenal
- JWJ WrightNov 14, 20252.0Apparently there is no maintenance here shampoo bottles were falling off the wall and only 1 light bulb in the room wasnt blown but the worse part was the heater didn't work.I woke up and it was 55 degrees in the room. I had to change rooms to one that the heat barely worked in. there was still toothpaste from the last person in my room spit in the sink. The whole room had a musty smell to it. It also cost $10 a day to park in case you didn't walk to the motel.The staff I dealt with was supper nice at least , but the rooms were terrible.
- SWStephnie WalkerNov 8, 20255.0Today, I checked out and was greeted by the young lady at the front desk named Semeatria — and I just have to say, her customer service skills are top notch! 🙌🏽 She was kind, personable, and went above and beyond to make sure everything went smoothly. It’s rare to meet someone who blends professionalism with such genuine warmth and care. People like her make all the difference when you’re traveling or away from home. Thank you, Semeatria, for your kindness, patience, and beautiful spirit. You represent your company so well! 💗
- RBRasheedah BrownOct 26, 20255.0I was in the area for Virginia State University homecoming. My check in was ok but my stay was great. Semeatria was great she was very helpful and sweet you can tell she really love what she do. If I could give her all 10’s across the board I would cause she checked everything off. Making sure my stay was great! My only two things that wasn’t so perfect was for 2 days straight housekeeping came to my room while we where still sleeping in bed and opened the door at 9 something in the morning. Secondly breakfast was to be a credit of $15 a piece for 2 guest and I got charged for it to my room. But here again your front desk agent semeatria was great and helped me again she needs a round of applause for her great work.
Frequently Asked Questions About DoubleTree by Hilton Richmond Airport
What accessibility features does DoubleTree by Hilton Richmond Airport offer?
The hotel offers accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast available at DoubleTree by Hilton Richmond Airport?
Yes, breakfast is available at the hotel.
Does the hotel provide a shuttle service?
Yes, there is a local shuttle service available for guests within a 3-mile radius and to/from the airport.
Are pets allowed at the hotel?
No, pets are not allowed at DoubleTree by Hilton Richmond Airport.
What dining options are available on site?
The hotel has two restaurants including the 1607 Bistro Restaurant & Bar, room service, and a convenience store for grabbing sandwiches and snacks.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is parking available for guests at DoubleTree by Hilton Richmond Airport?
Yes, free self-parking is available for guests.
What fitness and pool facilities does the hotel offer?
Guests can use the free 24-hour fitness center and enjoy the heated indoor pool. There is no outdoor pool or hot tub available.
How can guests access the hotel via public transportation or from nearby airport?
Guests can use the hotel's free shuttle service within a 3-mile radius including to and from the Richmond International Airport. This makes it convenient to access the hotel from the airport and nearby locations.
What nearby amenities and points of interest are close to DoubleTree by Hilton Richmond Airport?
Nearby places include 1607 Bistro Restaurant & Bar for dining, several hotels such as Holiday Inn Richmond Airport and Hilton Garden Inn Richmond Airport, convenience stores like Wawa and 7-Eleven, and services like LibertyX Bitcoin ATM and PNC ATM. Guests can visit these locations before or after their stay for dining, shopping, or financial services.