Brand Certified
Best Western Plus Richmond Airport Hotel
3.9(1458 reviews)
Certified by Best Western Plus Richmond Airport Hotel • Mar 01, 2026
Business Details
5300 Airport Square Ln, Sandston, VA
23150, United States
Certified by Best Western Plus Richmond Airport Hotel • Mar 01, 2026
(804) 222-8200
Certified by Best Western Plus Richmond Airport Hotel • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Plus Richmond Airport Hotel • Mar 01, 2026
About
Certified by Best Western Plus Richmond Airport Hotel • Mar 01, 2026
HotelBest Western
At the Best Western Plus Richmond Airport Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Richmond Airport Hotel will stand out among other hotels in Sandston,VA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Richmond Airport Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Plus Richmond Airport Hotel • Mar 01, 2026
Best Western Plus Richmond Airport Hotel
5300 Airport Square Ln, Sandston, VA
23150, United States
Hours
Certified by Best Western Plus Richmond Airport Hotel • Mar 01, 2026
Reviews
3.9
1,458 reviews
5 stars
634
4 stars
394
3 stars
172
2 stars
112
1 star
146
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and bugs.
Customer Service
While some staff members received praise for their friendliness and helpfulness, many customers reported poor service and unresponsive management.
Safety Concerns
Guests expressed feelings of insecurity due to strange individuals in the area and issues with room locks.
Amenities and Maintenance
Facilities were often described as outdated and poorly maintained, with issues like broken elevators and inadequate breakfast options.
Value for Money
Many customers felt the hotel was overpriced given the quality of the rooms and services provided.
- GSGarrett ShrefflerJan 18, 20262.0I’ve stayed at better hotels in third world countries. Room smelled like cigarette smoke. Felt unsafe, lots of strange people coming and going. Worth spending another $100 for a much nicer hotel down the street.
- LBLaTisha M. BrownJan 11, 20261.0I wouldn’t stay here again and would tell anyone i know not to stay here either. The hallways smelled mildewy, the shower had mildew, cockroach in the shower. If i wasn’t so exhausted from traveling all day, i would have gone to another hotel. After seeing the cockroach, I didn’t even want to try the breakfast, which was part of what sold me on getting this room.
- TWTamara Williams-MotyleskiJan 11, 20261.0Ticking sound in room. Bug in bathroom. Hole in ceiling. Marks in tub.
- TPTony PalmerJan 6, 20263.0Overall everything I needed, but older and not well taken care of. Stayed here one night on a road trip. Pro’s: - central location near airport - relatively low cost - clean Cons: - no soap in shower - everything seems old
- KJKristoffer JamesJan 3, 20265.01/3/2026 - My review is for Crystal, who was working both the front desk and driving the airport shuttle! Crystal was super friendly and attentive. For me, service trumps amenities, and when one only has a few hours to stay, good service is crucial. So please share my praise to Crystal, thank you.
Frequently Asked Questions About Best Western Plus Richmond Airport Hotel
Does the Best Western Plus Richmond Airport Hotel offer free Wi-Fi?
Yes, the hotel provides free Wi-Fi access in all guest rooms.
Where is the Best Western Plus Richmond Airport Hotel located?
It is located at 5300 Airport Square Ln, Sandston, VA 23150, USA.
What brand does the Best Western Plus Richmond Airport Hotel belong to?
It is part of the Best Western Plus brand.
Is the Best Western Plus Richmond Airport Hotel open 24 hours?
Yes, the hotel operates 24 hours a day, 7 days a week.
What amenities are available at the Best Western Plus Richmond Airport Hotel?
Amenities include modern guest rooms with spacious work desks, free internet, in-room mini fridges, and an in-house fitness room.
Does the Best Western Plus Richmond Airport Hotel have any special offers?
Yes, guests who stay 2 nights receive a $50 Best Western Gift Card.
How can I contact the Best Western Plus Richmond Airport Hotel?
You can call the hotel at +1 804-222-8200 or fax at +1 804-222-4915.
What nearby hotels are there around the Best Western Plus Richmond Airport Hotel?
Nearby accommodations include the Courtyard by Marriott Richmond Airport and several Courtyard By Marriott hotels.
How can nearby hotels like Courtyard by Marriott Richmond Airport help if Best Western Plus Richmond Airport Hotel is full?
If Best Western Plus Richmond Airport Hotel is fully booked, guests might consider nearby hotels such as Courtyard by Marriott Richmond Airport for similar comfort and accommodations.
Are there any benefits to visiting nearby points of interest around the Best Western Plus Richmond Airport Hotel?
Guests can explore nearby hotels which are convenient for comparing accommodations, or use local transit near these areas to access other attractions in Sandston, VA.
Brand Certified Facts from Best Western Plus Richmond Airport Hotel
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