Holiday Inn Express & Suites Salem by IHG

4.3
814 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
One of the Best Torchbearer Hotels 2017, 2018 and 2019. Newly Renovated Salem hotel that our guest love!Welcome to the Newly Renovated Holiday Inn Express & Suites Salem located right off I-81. When you stay with us on your next visit, you'll be pleased to know that we are near a variety of attractions for your entertainment. Our Salem, Virginia hotels location is near many walking and cycling paths, McAfee Knob, Natural Bridge and Dixie Caverns, making it perfect for a nature getaway.The Holiday Inn Express Hotel & Suites is conveniently located near many businesses and universities. Virginia Tech is 34 miles away, Radford University is 37 miles away and Roanoke College is only 3 miles away, making our hotel perfect for a trip to visit students or to attend special events. Business travelers appreciate our Salem, Virginia hotels nearness to companies like General Electric and Carter Machinery, as well as the Salem Civic Center. Our Newly Renovated Hotel offers complimentary Wi-Fi and our complimentary Express Start Breakfast Bar every morning. Maintain your workout routine at our 24-hour fitness room or relax in our outdoor pool. Each room is equipped with a microwave, mini-fridge, Keurig, 40" TV, numerous USB outlets and in-room safe. Get your moneys worth at Holiday Inn Express Salem. Hotels like ours are known for offering the best rates and amenities, so you can have enjoyable and relaxing stay with your everlasting experience.

Location

Holiday Inn Express & Suites Salem by IHG
991 Russell Road, Salem, VA
24153, United States

Hours

Reviews

4.3
814 reviews
5 stars
475
4 stars
210
3 stars
58
2 stars
28
1 star
43

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests reported clean rooms and bathrooms, although some noted issues with specific rooms being dirty or poorly maintained.

Staff Service

The front desk staff received praise for being friendly and helpful, though some guests experienced delays or unhelpful interactions.

Breakfast Quality

Breakfast offerings were generally well-received, with many guests enjoying the variety, though some reported shortages and quality issues.

Noise Issues

Several reviews mentioned noise disturbances from other guests and thin walls, impacting sleep quality.

Location

The hotel is conveniently located near the interstate, making it a good stop for travelers.
  • CC
    chelsea
    Nov 5, 2025
    4.0
    This hotel seemingly has updated fixtures and elements added to a grimy and broken structure. I was also disappointed to find that the charging port on bedside table did not work. We experienced a loud banging noise from down the hall in middle of night (1:30am) that was pretty bothersome. Not quite a construction sound but certainly loud enough and repetitive. It was a good location for our travel needs and I didn’t necessarily feel unsafe. Just didn’t feel very clean. Customer service was ok. Nothing really great to note but certainly nothing bad.
  • SS
    Shreyas Srikanth
    Nov 4, 2025
    5.0
    Good hotel . Friendly staff . Safe area . Roanoke is not too far away to visit and see
  • KP
    Kate Picher
    Nov 1, 2025
    5.0
    We are traveling across the country with our cat. We were tired and looked for a hotel that would take us. I booked a last minute deal through IHG. When we arrived, as a platinum member, I asked for an upgrade to a view room. And what a view it was. We were too tired to go out and had food delivered from Frank's. Not that great, but we were hungry. The front desk crew was super friendly and helpful. The breakfast was HIE usual. We went birding and geocaching in the morning. Salem is a really nice town and worth a visit.
  • DB
    D M (Bigdtravels)
    Oct 29, 2025
    5.0
    My family and I recently stayed at this Holiday Inn express location on vacation. It’s conveniently located just off the interstate. There are restaurants within a 3 to 5 mile radius, including some locals that are closer. The hotel is very clean. The staff is fantastic and the beds are very comfortable.
  • NB
    Noah Blutael
    Oct 27, 2025
    5.0
    Had an amazing experience staying here. Rooms were nice and clean along with a wonderful view of the mountains from our room. Plenty of amenities were available in the hotel, except for the pool since that was closed off due to it being an outside pool. Breakfast was wonderful with plenty of options for food to choose from, along with two coffee machines in the lobby that made fresh cups of coffee on demand. Highly recommend staying here if you're looking for a comfortable place to stay at overnight. Lots of amenities and good quality service that make it worthwhile.

Frequently Asked Questions About Holiday Inn Express & Suites Salem by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Salem?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is breakfast included with a stay at Holiday Inn Express & Suites Salem?

Yes, a free buffet breakfast is available for guests.