Customers consistently praised the knowledgeable and engaging tour guides, highlighting their ability to make the tours informative and enjoyable.
Accessibility
Many reviews noted the physical demands of the tours, particularly the numerous stairs, which may not be suitable for all visitors.
Facilities
While the caverns themselves received positive feedback, some customers mentioned that the campground and bathhouse facilities were in need of maintenance and improvement.
Value for Money
Overall, visitors felt that the admission price for the tours was reasonable, with many considering it a worthwhile experience.
Unique Attraction
The caverns were described as a unique and interesting roadside attraction, appealing to families and nature enthusiasts.
BK
Bijay Koirala
4 days ago
5.0
Dixie caverns is so close to the highway, as I reached the place I wasn’t expecting much. Still got the tickets (18 bucks each, children roll free). It’s a guided tour and our guide was very knowledgeable and explained the rocks and formation. She was witty and funny too, keeping the tour interested. We were probably out in about an hour. My two kiddos really liked it, I’ll just add, for very small kids it might be hard if they’re not walking on their own…
MS
Michael Sanders
5 days ago
5.0
Great experience. Tour guide is very knowledgeable. Bring some cash as the tour guide does take tips and they deserve it.
TM
Troy M
6 days ago
5.0
First time visit, found it very interesting. Guide was great, good historian.
AB
Amanda Bendall
Jan 4, 2026
5.0
This place is the true definition of you can’t judge a book by its cover. Pulled up thinking what in the back mountain road place is this. However, once we went through the store and started the tour with Zach, it was an awesome experience. He was knowledgeable about the caverns, kept the tour light and fun, kept up the corny light hearted jokes throughout the tour. The shop inside was pretty cool with souvenirs and my favorite t shirts and stickers for my suit case. Truly enjoyed it and had a great experience. Thank y’all!
JS
Julie Smith
Dec 21, 2025
5.0
We had a great learning experience! We had a group of 14. I called in advance and spoke to Bo because I couldn't get into the main line. He was wonderful!! Ben gave us the tour and was great with the younger kids in our group, but engaged all ages. He had jokes and great info flowing the whole time. Everyone was so kind and the store was awesome! Highly recommend! (Cave was 55°+, tour was about 50mins on the hour, every hour, first come first serve, 350 steps).
Dixie Cavern's gift shop and antique store hours are Wednesday-Monday, 10:00 am-5:00 pm (closed Tuesdays). Weekday tour hours are Monday, Wednesday, Thursday, and Friday, 11:00 a.m.-3:00 p.m. with tours at 11:00 am, 1:00 pm, and 3:00 pm (closed Tuesdays). On weekends, tours are every 30 minutes between 10:30 am and 4:00 pm.
Are you dog-friendly business?
The campground, store, and antique mall are all dog-friendly. Sadly, the caverns are not dog-friendly in order to protect the local wildlife.
Is everything handicap-accessible?
The campground and stores are handicap-accessible, the caverns are not ,as there 342 stairs leading to the caves.
How long does the tour take?
The tour takes 45 to 50 minutes.
What is the temperature in the caves?
The temperature is 55 degrees in the caves year-round. We are open and you can visit all year long.
What are Dixie Caverns' hours of operation?
The gift shop and antique store are open Wednesday through Monday from 10:00 am to 5:00 pm, closed on Tuesdays. Tours run Monday, Wednesday, Thursday, and Friday from 11:00 am to 3:00 pm with tours at 11:00 am, 1:00 pm, and 3:00 pm. On weekends, tours run every 30 minutes between 10:30 am and 4:00 pm.
Are dogs allowed at Dixie Caverns?
Dogs are allowed at the campground, store, and antique mall, but are not permitted inside the caverns to protect local wildlife.
Is Dixie Caverns accessible for people with disabilities?
The campground and stores are handicap-accessible, but the caverns themselves are not accessible due to 342 stairs leading to the caves.
How long does the cavern tour last at Dixie Caverns?
Tours take approximately 45 to 50 minutes.
What is the temperature inside the Dixie Caverns?
The temperature inside the caves remains around 55 degrees Fahrenheit year-round, and they are open for visits throughout the year.
What payment methods does Dixie Caverns accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services and amenities does Dixie Caverns offer?
Dixie Caverns provides cavern tours, camping facilities, an antique mall, and a rock and mineral gift shop.
Are there nearby places to eat close to Dixie Caverns?
Yes, nearby dining options include Which Wich sandwich shop, Papa Johns Pizza, and Burger and Brews burger restaurant, perfect for grabbing a meal before or after your visit.
Where can I find gas stations near Dixie Caverns?
Convenient gas stations near Dixie Caverns include Caverns Market, Exxon, Mobil, CITGO, and HK Market, which also serve as convenience stores for any travel needs.
What nearby accommodations are available near Dixie Caverns?
Nearby lodging options include OYO Hotel Salem-Roanoke and Blue Jay Motel, which are great places to stay for visitors.