Holiday Inn Express & Suites Charlottesville - Ruckersville by IHG
4.2604 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express & Suites in Ruckersville. This award-winning hotel is located 12 miles from the University of Virginia and UVA Hospital. Our location is only 6 miles from the Charlottesville/Albemarle Airport (CHO) with easy highway access, allowing for a quick commute that caters to both leisure and business travelers.Our hotel is located within a quaint shopping center which includes a welcoming restaurant and bar (Fioranos) open for lunch and dinner and a Dunkin’ Donuts both with discounts for our guests. Our guests can also enjoy endless attractions. Within 20 minutes of the hotel, our guests can choose from a variety of winery, brewery, and wedding venues including the Barn at Edgewood, Barboursville Vineyard, Early Mountain Vineyard, Reynard Florence Vineyard, Bald Top Brewing Co., and Montifalco Vineyard (ask about our complimentary flight). Our history enthusiasts can enjoy sightseeing at Monticello (home of Thomas Jefferson), Montpelier (the home of James Madison), Vietnam War Foundation, Skyline Drive, and the Shenandoah National Park.Our property offers 3,600 sq. ft. of conference room space, a seasonal outdoor pool, and 24-hour hot coffee is available in our lobby area. The Holiday Inn Express & Suites in Ruckersville is a smoke-free facility committed to keeping our guests and associates safe. Enjoy all that brings you to the Ruckersville area at the Holiday Inn Express & Suites.
Location
Holiday Inn Express & Suites Charlottesville - Ruckersville by IHG
5920 Seminole Trail, Ruckersville, VA
22968, United States
Hours
Reviews
4.2
604 reviews
5 stars
346
4 stars
142
3 stars
45
2 stars
24
1 star
47
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about dirty rooms, bathrooms, and common areas, including reports of blood on sheets and hair in food.
Staff Performance
Customer service experiences varied, with some praising friendly staff while others reported unprofessional behavior and lack of assistance from front desk personnel.
Breakfast Quality
Many guests expressed disappointment with the breakfast offerings, citing poor quality and lack of variety.
Noise and Comfort
Several reviews mentioned noise disturbances from the lobby and other guests, impacting sleep quality.
Management Response
Guests reported inadequate responses from management regarding complaints, with some feeling their concerns were not taken seriously.
- MNMichael Noe1 day ago5.0We had a great time at this hotel 🏨. They had 2 nights on 6 hr notice. The staff was friendly and greeted us each time they saw us.
- MCMary CrosierNov 13, 20253.0Price...high for type of hotel. $188/night + tax plus $20 deposit per night for incidentals I thought that was the reason that they kept your credit card on file. The $20 is to be refunded after the stay. Everything has been okay with the different times I have stayed. There is no coffee maker in the room.
- JCJoseph ChandlerNov 10, 20255.0Great rooms, this place is like a castle!
- JDJack DooleyNov 2, 20252.0Great room and bedding. No milk or cream for coffee. Trash cans overflowing. Front desk ran out of card keys which are needed for elevator!
- RSRegina SchafferOct 25, 20251.0Front desk staff is not professional or very helpful. Hard to get help or answer to questions. Music was playing loudly after 11:00pm. Our overall experience here was not one I'd want to repeat.
Frequently Asked Questions About Holiday Inn Express & Suites Charlottesville - Ruckersville by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Charlottesville - Ruckersville?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included at Holiday Inn Express & Suites Charlottesville - Ruckersville?
Yes, free breakfast is available, featuring a buffet option.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer any fitness facilities?
Yes, there is a free fitness center with elliptical machines and treadmills available.
Is parking available for guests at the hotel?
Yes, free parking is available for guests.
Does Holiday Inn Express & Suites have enhanced cleaning and safety protocols?
Yes, the hotel uses commercial-grade disinfectant, enhanced cleaning in common areas and guest rooms, provides sanitizer, and offers contactless check-in and check-out.
What accessibility features does the hotel provide?
The hotel offers accessible parking, is mobility accessible, and has an elevator.
Are there any nearby restaurants or cafes for guests to visit?
Yes, guests can visit Fiorano restaurant for lunch and dinner or enjoy coffee and treats at Dunkin'. Both offer discounts for hotel guests.
What nearby attractions can guests explore during their stay at the hotel?
Guests can visit Shenandoah National Park - Skyline Drive, enjoy local wineries such as Barboursville Vineyard and Early Mountain Vineyard, or explore historical sites like Monticello and Montpelier within 20 minutes of the hotel.
How can guests use nearby transportation or services to enhance their stay?
Guests can use the local shuttle provided by the hotel for convenient travel. Additionally, nearby Anytime Fitness gym and Preddy Creek Animal Clinic offer fitness and pet care options respectively.