Holiday Inn Express & Suites Rocky Mount/Smith Mtn Lake by IHG

Reviews

• SD

  Susan Davis

  5 days ago
  5.0
  Tyler was amazing - I’d stay again just because this front desk person was extremely helpful and patient!
• LR

  Lauren Renick

  Feb 18, 2026
  5.0
  Our family of 4 stayed here for a whole week! It was like home away from home! We just checked out yesterday and already planning on going back! The food was egg-cellent,with your choice of omelets when they have it, and a variety of sausages and cinnamon rolls And the coffee was better than your average fair trade,(and we know our coffee!)! The staff was extremely kind and friendly, on every shift, especially Sheryl, and Taylor! They made our stay nice and easy, and (since we had two babies) treated us like family! The housekeeping staff was also very nice and they do a great job, and we appreciated their hard work! Kudos to them!
• BC

  Bryan Crawley

  Feb 17, 2026
  2.0
  Traveled 8 hours booked this Hotel At a much higher rate than others with similar features for the Indoor pool and Hot tub specifically for A medical condition that the hot tub helps with Yet Hot tub and Pool are Out of service No notice on web site apparently been down for Weeks. Would have booked somewhere else at Much cheaper room if we would have known The Hot tub was out of service. If a Primary Feture of your facilities are not working you owe it to your guest to post that fact so they can make an Imformed choice. Not a note on the desk when you arrive.
• DW

  David Wade

  Feb 12, 2026
  5.0
  Anyone saying the breakfast here I is lacking is plum crazy. This little hotel has a better breakfast layout than ANY hotel in it class across the country. I'm a 30-year USAF vet and now travel working for the DoW and I see a broad variety of places. The breakfast here is really top notch. The hotel itself does a pretty good job too considering the truckers that come through abusing the property. Thank you Mary and Crystal; super job!
• KE

  Kathy E.

  Jan 25, 2026
  5.0
  While not fancy, the room was spacious, very clean, and very comfortable. The staff was professional and personable. The breakfast buffet was exceptional -- one of the best I've ever had. Scrambled eggs, omelets, bacon, sausage, oatmeal , cereals, made to order pancakes, baked goods, warm cinnamon rolls to die for, coffee, OJ, and lots more. The lovely lady in charge of the buffet could not have been more pleasant and accommodating. Coffee and tea available in the rooms and lobby 24-7. The only snag was I had requested an early check-in and the hotel confirmed it, however, the room wasn't ready. No problem, the very helpful young man at the desk immediately found another comparable room that was ready. Not a complaint, just a glitch that was remedied immediately.

Frequently Asked Questions About Holiday Inn Express & Suites Rocky Mount/Smith Mtn Lake by IHG