This profile is uncertified and using publicly sourced data
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Business Details
About
Hotel
Discover The West End Flats, Roanoke's stylish boutique hotel. Nestled in the heart of the historic downtown neighborhood, The West End Flats offers beautifully designed suites complete with full kitchens. Experience a relaxed, residential atmosphere with the convenience of free parking. With an on-site craft brewery and walkable access to local attractions, The West End Flats provides a uniquely comfortable and flavorful Roanoke experience. Perfect for both a weekend escape or long-term stays.
Location
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.