Business Details
About
HotelExtended Stay Hotel
This new all-suite hotel is located within minutes of natural beauty and fun of the historic city.
Take in spectacular views from the Mill Mountain, hike the trails of Virginia's Blue Ridge, or spend a day touring museums. Several popular restaurants surround the hotel, which is across the street from Valley View Mall. With convenient access to the Roanoke- Blacksburg Regional Airport, I-581, and I-81, getting around the Roanoke area from the hotel is easy.
With 121 suites, Home2 Suites Roanoke is an extended-stay hotel for every type of traveler. Our contemporary studio and one-bedroom suites feature a fully equipped kitchen with all the essentials, a functional workspace with free WiFi, a modern living area with a sofa bed, and a comfy sleeping area with a gotta-sink-into bed. Jump-start each day with a free breakfast around the Inspired Table™. Make the most of your time at the Spin2Cycle, our fitness center and guest laundry combination, or go for a swim in our sparkling indoor saline pool. On our outdoor patios, you can relax around the fire pit and cook out on the barbecue grills. Remember to pack a water bowl and leash – Home2 Suites is any pet's home, too.
- Within walking distance of Valley View Mall and several restaurants
- Two miles from Roanoke-Blacksburg Regional Airport
- Easy access to the world-famous Blue Ridge Parkway
- Oasis lobby and outdoor patio area with fire pit
- Indoor saline pool and whirlpool
- 24-hour Coffee2Tea station and Home2Mkt
- Pet Friendly $25.00 per night pet fee/max $75.00 per stay
Location
Home2 Suites by Hilton Roanoke
4830 Valley View Blvd NW, Roanoke, VA
24012, United States
Hours
Reviews
4.0
1,197 reviews
5 stars
653
4 stars
239
3 stars
112
2 stars
76
1 star
117
What are people saying?
AI-generated from recent customer reviews
Room Condition
Numerous guests reported issues with room cleanliness, maintenance, and outdated facilities, including broken appliances and stained bathrooms.
Service Quality
Customer service experiences varied widely; some guests praised friendly staff, while others reported rude or unhelpful interactions.
Breakfast Experience
Breakfast offerings were often described as minimal and unappealing, with complaints about food not being replenished and limited options.
Noise Levels
Many reviews mentioned high noise levels from other guests and outside sources, impacting the overall comfort of the stay.
Location Benefits
The hotel is conveniently located near shopping and dining options, which was positively noted by several guests.
- JSJoan SteevesNov 7, 20255.0After a grueling drive ( flat tire included) from Ct , we arrived in Roanoke to a fabulous suite & friendly front desk ! Everything was perfect & a relaxing end to an unpleasant drive ! Hospitality at its best !
- GUGoogle UserNov 2, 20251.0This is one of the worst Hiltons I have ever stayed in. The app says free parking. I check in and there is a $5 fee a night for parking. Mind you this place is run down. The window shades doesnt work, no curtains, the bathroom fixtures are all broken. The only benefit of staying here is the location close to the highway and the mall.
- MMMatthew MOct 20, 20251.0I recently stayed at the Home2 Suites by Hilton in Roanoke, Virginia from Tuesday, October 7th through Saturday, October 11th and service failures that severely impacted my stay. Room Condition Issues: • Dishwasher: The front panel was smeared with a sticky, unidentifiable substance, suggesting poor cleaning and hygiene standards. • Master Lamp: The wall-mounted lamp above the nightstand was broken and non-functional. • Bathtub: The tub was stained with rust and grime near the drain, making it unsanitary and unusable. • Bathroom Door: The door connecting the bathroom to the bedroom was broken at the hinge, compromising privacy and safety. • Tissue Box: The tissue box was empty upon arrival. When I asked staff to refill it, I was told there were no tissues available—an unlikely claim that felt dismissive. • I requested to change rooms which I was told was unavailable at the time according to them. Service Failures: • Housekeeping: My room was not serviced at all during my four-night stay. No fresh towels, no trash removal, no replenishment of basic amenities. • Breakfast Staff: When I politely asked if disposable utensils were available, the staff responded rudely and dismissively. This was not an isolated interaction—the overall tone from staff throughout my stay was unwelcoming and unprofessional. But hey they gave me 40,000 bonus points to go through hell so I should be happy. If I could give zero stars I would do so.
- HGH. GrayOct 18, 20252.0We’ve stayed here probably 5 times in the past couple years. This time they have raised the rates 30% and have the audacity to charge for parking at an interstate hotel where 100% of guests must arrive by car. Note that my reservation from Hilton says the parking is free so it’s not clear who is applying this fee. We’ll find a different hotel next time.
- MCMindful CanineOct 18, 20255.0This is one of my favorite places I have ever stayed! After two VERY traumatizing stays in a row at other places, this was a breath of fresh air and was a great value for what we paid. We loved the bright colors and warm decor (there were a few insignificant cosmetic details around that we didn’t mind at all). Plentiful shelving and storage in the room with nice windows. Breakfast was good. The wheelchair accessible room is excellent for families and has real dishes with a midsize fridge and freezer. Cleanliness was excellent. Staff were excellent. Best things of all, it’s pet friendly with a small pet fee!! I didn’t have my dogs with me (I was on vacation from my job as a dog trainer), but this will be a top choice for me next time I travel with my dogs. Only “complaint” is that there is a really small parking fee per day that would normally be included at other places, and as a few others have mentioned we could hear other people in their rooms but it wasn’t too bad. 10/10 recommend for tracking families with children and/or dogs 🐕
Frequently Asked Questions About Home2 Suites by Hilton Roanoke
What types of suites are available at Home2 Suites by Hilton Roanoke?
Home2 Suites Roanoke offers contemporary studio and one-bedroom suites featuring fully equipped kitchens, functional workspaces with free WiFi, modern living areas with sofa beds, and comfortable sleeping areas.
Does Home2 Suites by Hilton Roanoke provide free breakfast?
Yes, free breakfast is available at the hotel.
Is the hotel pet-friendly?
Yes, Home2 Suites Roanoke welcomes pets with a fee of $25.00 per night, up to $75.00 per stay.
Are there any fitness or recreational facilities at the hotel?
Yes, the hotel has a free fitness center, an indoor saline pool, and a whirlpool for guests to enjoy.
What accessibility features does the hotel offer?
Home2 Suites Roanoke provides accessible parking, accessible elevators, an accessible pool, and is mobility accessible overall.
Is parking available at the hotel, and is there an airport shuttle service?
Free self-parking is available, and a free airport shuttle service is offered for guests.
What are the typical check-in and check-out times at Home2 Suites Roanoke?
Check-in is from 3:00 PM, and check-out is at 11:00 AM.
What nearby restaurants can guests visit around the hotel?
Guests can enjoy nearby restaurants such as Rodeo Grande, Red Robin Gourmet Burgers, Panera Bread, Carrabba's Italian Grill, and Auntie Anne's, all within close walking or driving distance.
How can guests of the hotel access local shopping?
Valley View Mall is just across the street, offering stores like DSW Designer Shoe Warehouse, Finish Line, Michaels Stores, Buckle, and more for convenient shopping.
Are there local services near the hotel that might be useful for guests?
Yes, nearby services include the UPS Access Point location for shipping needs, PetSmart for pet supplies and grooming, and automotive services like Merchant's Tire & Auto Centers and NTB-National Tire & Battery.