Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Nestled within sight of the Blue Ridge Mountains, the Holiday Inn Valley View is a pet-friendly hotel that offers easy access to the Roanoke Valley. With our close proximity to business and attractions, our hotel is the ideal choice for any traveler.
The hotel is located just a few miles off Interstate 81 and convenient to the Roanoke Blacksburg Regional Airport, Downtown Roanoke, and many businesses located in the Roanoke Valley. Virginia Tech, Hollins University & Roanoke College are just a few of the colleges & universities located near Roanoke.
For the outdoorsman, the Blue Ridge Parkway is just a short drive from the hotel and offers miles of hiking trails and breathtaking views. For our corporate travelers, our hotel provides comfort and convenience for optimal productivity, including complimentary Wi-Fi. With over 11,000 sf of meeting space, it is perfect for those large or small groups. For those who want a workout, our new Fitness Center & Indoor Pool provides the perfect place to burn those extra calories.
Located onsite, our Black Birch Restaurant & Tap House serves breakfast & dinner along with local craft beer selections. Our friendly staff and hospitality sets us apart from the rest, so on your next visit to the Roanoke Valley, choose the Holiday Inn Valley View.
Location
Holiday Inn Roanoke Airport-Conference Ctr by IHG
3315 Ordway Drive, Roanoke, VA
24017, United States
Hours
Reviews
4.0
1,053 reviews
5 stars
492
4 stars
281
3 stars
130
2 stars
74
1 star
76
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness in rooms and common areas, including dirty bathrooms and unkempt hallways.
Staff Performance
While some guests praised the friendliness of the staff, many reported poor customer service, including unhelpful responses and lack of training.
Room Conditions
Guests frequently mentioned outdated and poorly maintained rooms, with issues such as broken amenities, unpleasant odors, and inadequate furnishings.
Breakfast Complaints
Several customers expressed dissatisfaction with the breakfast service, citing high prices and limited options, contrasting with expectations for complimentary meals.
Location and Safety
The hotel's location received mixed reviews, with some guests feeling unsafe due to the surrounding area and noise disturbances from other guests.
- GBGary BryantNov 14, 20214.0Picked up U-Mass football team at airport before going to Liberty university. Friendly staff, nice well appointed rooms. Hotel set up banquet room for teams meals, food was average for this type of event. Didn't try the in house restaurant, but it is open for breakfast and dinner.
- DHDora HammJan 30, 20185.0Very clean and professional atmosphere. Had a great time.
- KWKevin WiltSep 1, 20171.0Construction taking place, was told at check in they were done working for the day. An hour and a half later the work was still going on, sounded like the crew was going to come through the floor into my room. Was denied another room and told the work would stop at 5. 545 and it was still going on.
- KBKyle BoydMar 26, 20175.0Excellent service. The perfect location to hold special events such as birthdays, weddings, and even local events.
Frequently Asked Questions About Holiday Inn Roanoke Airport-Conference Ctr by IHG
What are the check-in and check-out times at Holiday Inn Roanoke Airport-Conference Center?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer accessible parking and mobility access?
Yes, the hotel provides accessible parking and is mobility accessible.
Are pets allowed at the Holiday Inn Roanoke Airport-Conference Center?
Yes, dogs are allowed and pets are welcome at the hotel.
Is there a fitness center and pool available for guests?
The hotel has a fitness center with elliptical and free weights, as well as an indoor pool and a hot tub.
Does the hotel provide food and beverage options on-site?
Yes, there is a bar and one restaurant called Black Birch Restaurant and Tap House serving breakfast and dinner with local craft beers.
Is daily housekeeping service available at the hotel?
Yes, housekeeping is available daily for guests.
Does the hotel have business facilities and meeting rooms?
Yes, the hotel offers a business center and 10 meeting rooms suitable for small or large groups.
What COVID-19 safety and sanitation measures does the hotel take?
The hotel uses commercial grade disinfectants, has enhanced cleaning in common areas and guest rooms, employees are trained in cleaning and hand washing, plastic keycards are disinfected or discarded, and additional sanitation is present in food areas.
How can guests get to the hotel from the nearby Roanoke Regional Airport?
The hotel is conveniently located just a few miles off Interstate 81 and close to Roanoke Blacksburg Regional Airport, facilitating easy access for travelers.
What nearby restaurants are available for guests wanting dining options outside the hotel?
Guests can try Passport Restaurant and Lounge, Jake’s Wicked Mobile Diner, or Shula’s 347 Grill at the Sheraton Roanoke Hotel & Conference Center, all located near the hotel.