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Hampton Inn & Suites Roanoke-Downtown

4.3
(969 reviews)
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Business Details

27 Church Avenue SE, Roanoke, VA
24011, United States
(540) 400-6000
https://www.hilton.com/en/hotels/roardhx-hampton-suites-roanoke-downtown/

About

HotelHampton Inn
This upscale, Pet-Friendly Hampton Inn & Suites in the heart of downtown Roanoke has everything for the business traveler and vacationer alike. Located just ten minutes from the airport in the beautiful Roanoke Valley, the hotel is situated atop a six story parking structure with sweeping views of the majestic Blue Ridge Mountains. Guest rooms and suites are beautifully decorated and equipped with a generous list of amenities including complimentary wireless access, the Hampton Hot Breakfast, along with the 24-hour coffee service, and fitness room. The hotel has over 1200 square feet of conference space to accommodate small to mid-sized meetings and events. Downtown Roanoke offers more than 60 restaurants with something to please every palate. Enjoy outdoor dining in the warmer months and Elmwood Park is right outside the hotel doors and host to the cities best festivals, concerts, and special events.

Location

Hampton Inn & Suites Roanoke-Downtown
27 Church Avenue SE, Roanoke, VA
24011, United States

Hours

Reviews

4.3
969 reviews
5 stars
612
4 stars
204
3 stars
68
2 stars
39
1 star
46

What are people saying?

AI-generated from recent customer reviews

Staff Service

Customers consistently praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Location

The hotel is well-located, with easy access to downtown attractions, restaurants, and shops, making it a convenient choice for guests.

Cleanliness Issues

Several reviews noted cleanliness problems in rooms, including musty odors, unemptied trash, and hair in bathrooms, indicating a need for improved housekeeping.

Room Comfort

Guests reported mixed experiences regarding room comfort, with some mentioning issues like uncomfortable beds and outdated furnishings.

Breakfast Quality

Feedback on breakfast was varied, with some guests enjoying it while others criticized the quality and selection.
  • DP
    Deona P
    Feb 18, 2026
    5.0
    Check in was easy. Front desk staff friendly. Walking distance to sooo much. Loved it would stay again. ❤️
  • DA
    Dan the Amazing
    Feb 14, 2026
    5.0
    Under construction which is never awesome but great location super friendly staff
  • JJ
    Jared
    Feb 4, 2026
    3.0
    Any hotel that does not allow me to turn a fan on over night on is an automatic 1 star. No point in staying at a hotel if I can't sleep because there's zero white noise. I can hear all surrounding rooms, all the sounds of the city, any slight noise in the hallway, any appliance in mine and the surrounding rooms. Such a simple accommodation to offer, and yet my room here did not allow me to turn a fan on. Just a thermostat on the wall overriding the window unit. Edit: I'll just request a box fan next time.
  • SB
    Scott Bianco
    Jan 23, 2026
    4.0
    We had an issue with the pricing of the room. The desk clerk could not find the same rate that we found on hilden.com so we had to stand there and book it through Hilton not a third-party app in order to get the better rate Her room needs a little maintenance but otherwise a pleasant experience
  • MG
    Matt Gilliland
    Jan 14, 2026
    3.0
    The location of this hotel is fantastic. My room was great, a nice suite with lots of extra room. Everyone I interacted with on the staff was very nice. Here's the one thing to watch out for: you can't have a glass. There's no glasses in the room, and if you ask for one at the front desk they will say they don't have any. There are only paper coffee cups. They even sell wine and beer in their little snack shop, but you can't have a glass to drink it out of. I can't think of anything less appealing than drinking wine out of a paper coffee cup. So, heads up, if you like to unwind with a glass of wine at the end of the day, make sure you pack a wine glass.
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Frequently Asked Questions About Hampton Inn & Suites Roanoke-Downtown

What are the check-in and check-out times at Hampton Inn & Suites Roanoke-Downtown?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included with the stay at this hotel?

Yes, a free buffet breakfast is available to guests.

Brand Certified Facts from Hampton Inn & Suites Roanoke-Downtown

This information is certified by Hampton Inn & Suites Roanoke-Downtown and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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