Business Details
About
Hotel
This upscale, Pet-Friendly Hampton Inn & Suites in the heart of downtown Roanoke has everything for the business traveler and vacationer alike. Located just ten minutes from the airport in the beautiful Roanoke Valley, the hotel is situated atop a six story parking structure with sweeping views of the majestic Blue Ridge Mountains. Guest rooms and suites are beautifully decorated and equipped with a generous list of amenities including complimentary wireless access, the Hampton Hot Breakfast, along with the 24-hour coffee service, and fitness room. The hotel has over 1200 square feet of conference space to accommodate small to mid-sized meetings and events. Downtown Roanoke offers more than 60 restaurants with something to please every palate. Enjoy outdoor dining in the warmer months and Elmwood Park is right outside the hotel doors and host to the cities best festivals, concerts, and special events.
Location
Hampton Inn & Suites Roanoke-Downtown
27 Church Avenue SE, Roanoke, VA
24011, United States
Hours
Reviews
4.3
957 reviews
5 stars
603
4 stars
203
3 stars
65
2 stars
39
1 star
47
What are people saying?
AI-generated from recent customer reviews
Location
Guests frequently praised the hotel's excellent location, noting its proximity to downtown attractions, restaurants, and shops.
Cleanliness
While many reviews highlighted clean rooms, several guests reported issues with cleanliness, including musty odors, hair in bathrooms, and unemptied trash.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, although some guests experienced unprofessional behavior.
Room Quality
Feedback on room quality was mixed; while some rooms were described as spacious and comfortable, others had issues such as odors, outdated decor, and maintenance problems.
Breakfast
The breakfast offerings received mixed reviews, with some guests enjoying the selection while others found it lacking in quality.
- CGCatherine Graham5 days ago5.0I had a great stay, the staff was very helpful and kind. I by mistake left 3 pairs of important shoes and a water bottle in my room and Celeste really helped me through getting my belongings to me, she rocks! Thank you!
- KSkevin smithNov 11, 20254.0Nice view of the mountains from the 8th floor balcony. Parking garage behind the hotel, walking distance to lots of bars and shops
- SMScott MoranOct 29, 20255.0Top notch all the way. We stayed here while visiting family. The room was really large, giving us space for our daughter to play and have fun. Also close walking distance to everything.
- RJRonda JohnsonOct 17, 20254.0I don't enjoy having to get my parking ticket stamped at the front desk every time I leave the parking garage. The breakfast was nice and the people at the front desk were friendly. Good location downtown with good view of Mill Mountain on the south side with a balcony room
- MMMichael McPhersonOct 13, 20255.0I’ve stayed here twice and had really pleasant experiences. The rooms are nice and very clean, and breakfast is great and easy to get to. You definitely get what you’d expect from a Hampton Inn. What really makes this a five-star hotel, though, is the location. You’re within walking distance of so many amazing small businesses and boutiques, and the area around the hotel is beautiful too. I’d definitely stay here again. Some rooms have a not-so-great view of the parking lot, like the one I had the first time, but others have a beautiful view of the Roanoke Star—so be sure to ask if the view is important to you.
Frequently Asked Questions About Hampton Inn & Suites Roanoke-Downtown
What are the check-in and check-out times at Hampton Inn & Suites Roanoke-Downtown?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with the stay at this hotel?
Yes, a free buffet breakfast is available to guests.
Are pets allowed at Hampton Inn & Suites Roanoke-Downtown?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
What accessibility features does the hotel offer?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Is there parking available at Hampton Inn & Suites Roanoke-Downtown?
Yes, the hotel provides self-parking on site.
Are there any fitness facilities available for guests?
Yes, a fitness center with elliptical machines and treadmills is available for free.
Can guests use digital keys for room access?
Yes, digital guest room keys are available at the hotel.
What nearby attractions can visitors explore around Hampton Inn & Suites Roanoke-Downtown?
Guests can enjoy Elmwood Park just outside the hotel, which hosts festivals, concerts, and special events, or visit the Mill Mountain Theatre Conservatory for performing arts.
Are there dining options near the hotel for guests to try?
Yes, downtown Roanoke offers over 60 restaurants nearby including The Great 611 Steak Company and Table 50 for varied dining experiences.
What options are available for parking near the hotel besides the hotel’s own parking?
Nearby parking options include Market Parking Garage and SP+ Parking, which guests can use for convenience.