Business Details
About
HotelHampton Inn
This upscale, Pet-Friendly Hampton Inn & Suites in the heart of downtown Roanoke has everything for the business traveler and vacationer alike. Located just ten minutes from the airport in the beautiful Roanoke Valley, the hotel is situated atop a six story parking structure with sweeping views of the majestic Blue Ridge Mountains. Guest rooms and suites are beautifully decorated and equipped with a generous list of amenities including complimentary wireless access, the Hampton Hot Breakfast, along with the 24-hour coffee service, and fitness room. The hotel has over 1200 square feet of conference space to accommodate small to mid-sized meetings and events. Downtown Roanoke offers more than 60 restaurants with something to please every palate. Enjoy outdoor dining in the warmer months and Elmwood Park is right outside the hotel doors and host to the cities best festivals, concerts, and special events.
Location
Hampton Inn & Suites Roanoke-Downtown
27 Church Avenue SE, Roanoke, VA
24011, United States
Hours
Reviews
4.3
963 reviews
5 stars
610
4 stars
203
3 stars
65
2 stars
39
1 star
46
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, with some guests expressing disappointment over the state of their accommodations.
Location
The hotel’s location received consistent positive feedback for being central and convenient for exploring downtown Roanoke.
Parking Concerns
Guests expressed confusion and dissatisfaction with the parking situation, citing safety concerns and difficulties accessing the garage.
Breakfast Quality
The breakfast offerings were criticized for being subpar, with many guests finding the food options lacking in quality.
- NNNonono Nonono5 days ago5.0This hotel comes with breakfast and they do a very good job. Has parking. It has nice rooms with the air conditioners that don't freeze you. But there are two other reasons to stay there. The excellent everything is walking distance location. Easy access from airport. And most important: the employees. Excellent and professional. Enjoy your stay.
- AJAshley JonesDec 29, 20255.0Clean rooms and great staff
- LSLee SnappDec 7, 20255.0Great location. Hotel was clean and great staff working the front desk. My phone died and I was able to get a physical key quickly so I would be able to use the elevator and access my room. The security is great here, with the front doors locked quickly in the evening and a room key required for entry, in addition all access to the rooms requires a room key to make the elevator move, further enhancing the security of the property.
- JBJason BennettNov 29, 20255.0Such a wonderful hotel I've had a terrible Thanksgiving and even worse following day and I made a reservation to come here Friday and I call because I needed to check in early and the front desk Clerk Celeste was the sweetest empathetic and uplifting person I think I've come across. She helped me in my time of need and I will forever recommend this hotel and will be staying here again I'm the future!
- JRJohn Matthew RobertsNov 24, 20255.0Great hotel to experience downtown Roanoke. Rooms were typical HI&S but service was excellent.
Frequently Asked Questions About Hampton Inn & Suites Roanoke-Downtown
What are the check-in and check-out times at Hampton Inn & Suites Roanoke-Downtown?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with the stay at this hotel?
Yes, a free buffet breakfast is available to guests.
Are pets allowed at Hampton Inn & Suites Roanoke-Downtown?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
What accessibility features does the hotel offer?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Is there parking available at Hampton Inn & Suites Roanoke-Downtown?
Yes, the hotel provides self-parking on site.
Are there any fitness facilities available for guests?
Yes, a fitness center with elliptical machines and treadmills is available for free.
Can guests use digital keys for room access?
Yes, digital guest room keys are available at the hotel.
What nearby attractions can visitors explore around Hampton Inn & Suites Roanoke-Downtown?
Guests can enjoy Elmwood Park just outside the hotel, which hosts festivals, concerts, and special events, or visit the Mill Mountain Theatre Conservatory for performing arts.
Are there dining options near the hotel for guests to try?
Yes, downtown Roanoke offers over 60 restaurants nearby including The Great 611 Steak Company and Table 50 for varied dining experiences.
What options are available for parking near the hotel besides the hotel’s own parking?
Nearby parking options include Market Parking Garage and SP+ Parking, which guests can use for convenience.