Business Details
About
Extended Stay HotelHomewood Suites
Daily Mandatory Charge includes: A 2% Tourism Improvement District (TID) Fee paid to Richmond Region Tourism.
Homewood Suites by Hilton Richmond - Downtown is located in the heart of downtown Richmond, steps from the Virginia State Capitol, Federal Courthouse, Richmond Coliseum, Richmond Convention Center, and a multitude of restaurants, entertainment, and shopping options.
Come experience our oversized guestrooms and suites, which are 80% larger than traditional hotels: we give you the space you need to work, live, and play. Start your day right with a complimentary hot full breakfast, and enjoy a complimentary evening social* every Wednesday. Our expansive suites feature separate living, working and sleeping areas. Feel at home with amenities like complimentary WiFi, a pull-out sleeper sofa and a full kitchen. Buy drinks, snacks, chilled meals and toiletries in the 24-hour convenience mart.
Our all-suite hotel in downtown Richmond has a contemporary fitness center. Organize a seminar, conference, training session or wedding with 7000 sq. ft. meeting space, including a 3000 sq. ft. ballroom with ample pre-function space.
*Subject to state and local laws. Must be of legal drinking age.
Location
Homewood Suites by Hilton Richmond-Downtown
700 East Main Street, Richmond, VA
23219, United States
Hours
Reviews
3.7
621 reviews
5 stars
258
4 stars
143
3 stars
72
2 stars
53
1 star
95
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including dirty rooms, mold, and pest infestations.
Staff Attitude
While some staff were noted as friendly, many reviews mentioned rude and unhelpful interactions, particularly at the front desk.
Maintenance Problems
Guests reported various maintenance issues, including broken air conditioning, malfunctioning elevators, and plumbing problems.
Poor Experience
Several customers described their stays as traumatic or disappointing, citing issues like reservation mishaps and inadequate responses to complaints.
Location and Amenities
The hotel is praised for its central location and spacious rooms, but many guests felt the amenities did not meet expectations.
- MQMr Qureshi6 days ago5.0Chap
- SSStephanie SalyersDec 3, 20251.0Dont stay unless you want your animals taken and your reservations cancelled without knowing!! Today I was on a call and two men bust into my hotel room with animal cages saying they were coming to take my pets because the GM told them I abandoned them!! Thank God I was in the room and able to stop them or else my babies would have been gone. The GM went on to claim that my reservation was cancelled the previous day and that I had left my pets for over 24 hours. All news to me!! 1. He said he thought I had left my pets because when he came in the room yesterday I wasnt there and he didn't see many belongings. I was on a 12 hour shift as a nurse!! When i told him I worked 12 hours he asked did I come in late? I told him I came in right after work at 8pm not that its his business. He said oh ya well I was in here before that. So because you enter my room once and im not home and u don't see belongings you assume I abandoned my animals rather than trying to contact me?!?! I am so upset and traumatized. 2. I was told I had the room until the 15th, (I was here bc my apartment building caught fire so it was booked by insurance) my key card still worked fine, and Noone ever called, told, emailed or notified me in any way about the reservation being canceled early, instead they just tried to take my pets claiming I abandoned them.
- SBSherri BrooksNov 30, 20252.0The room had a musty smell. We had a suite and the heat only worked in the bedroom. The person they sent to look at it turned on the ac. We only had a small 2 person sofa to sit on. No side chair and no dining area.
- BHBrad HomaNov 17, 20251.0Should be renamed to Frat house Suites by Hilton. No heat, no A/C. Beer spilled all over two elevators. I didn’t even shower (see photos). Oh, and the parking garage should come with a warning; total disaster with cars strewn all over, blocking people in, tight and hard to maneuver.
- BSBrooke StoufferNov 15, 20251.0Do NOT stay at this hotel. So disgusting. Our toilet was broken when we came in and my husband had to fix it. Cockroaches, piles of dirt, mildew. People working there were kind but this was just a mess.
Frequently Asked Questions About Homewood Suites by Hilton Richmond-Downtown
What are the check-in and check-out times at Homewood Suites by Hilton Richmond-Downtown?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does Homewood Suites by Hilton Richmond-Downtown offer free breakfast?
Yes, a complimentary hot full breakfast is available to guests.
Is parking available at Homewood Suites by Hilton Richmond-Downtown?
Yes, self-parking is available for guests.
Are pets allowed at Homewood Suites by Hilton Richmond-Downtown?
Yes, the hotel is pet-friendly and welcomes both cats and dogs.
What amenities are available related to fitness and wellness at the hotel?
The hotel has a complimentary fitness center but does not have a pool, spa, or sauna.
Is WiFi available at Homewood Suites by Hilton Richmond-Downtown?
Yes, free WiFi is available throughout the hotel's public areas and there is also a public internet terminal.
Does the hotel have any bars or restaurants on-site?
Yes, the hotel features two restaurants and a bar for guest convenience.
Can guests find mail services near Homewood Suites by Hilton Richmond-Downtown?
Yes, there are multiple nearby post offices including the United States Postal Service and Post Office Capitol, convenient for sending mail or packages.
What dining and nightlife options are close to the hotel?
Nearby you can enjoy dining and drinks at Treehouse Restaurant & Bar, Kabana Rooftop lounge and bar, Solaire Rooftop RVA, and Belle RVA which offers American cuisine and cocktail bar options.
Are there any services for event planning or weddings near the hotel?
Yes, M2M Weddings provides wedding planning, DJ, event photography, and event planning services close to the hotel, making it easy to coordinate your special occasion locally.