Business Details
About
HotelExtended Stay Hotel
Daily Mandatory Charge includes: A 2PCT Tourism Improvement District TID Fee paid to Richmond Region Tourism.
Our hotel is just off I-64 in northwest Richmond, close to corporate offices and three miles from the University of Richmond. The Science Museum of Virginia, Virginia Commonwealth University, and the convention center are within eight miles. Enjoy free breakfast and our outdoor relaxation areas.
Location
Home2 Suites by Hilton Richmond Glenside
2915 Emerywood Parkway, Richmond, VA
23294, United States
Hours
Reviews
4.4
156 reviews
5 stars
115
4 stars
17
3 stars
6
2 stars
7
1 star
11
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, although some reviews mentioned inconsistent service.
Parking Fees
Several guests expressed dissatisfaction with the $10 per night parking fee, feeling it was unreasonable given the hotel's location.
Breakfast Quality
Feedback on breakfast was mixed; while some enjoyed the variety, others found it lacking in options and quality.
Maintenance Issues
Multiple reviews highlighted issues with room maintenance, particularly regarding hot water availability and cleanliness of kitchen items.
- KLkierra loveDec 28, 20254.0My only complaint that most likely sway my decision or spreading the word of staying is the charge you to park now this neighborhood appears to be an industrial park area full of businesses & they have their own parking lot why are guests responsible to pay for parking? If it was a city street parking and/or parking garage it would be understandable. My only complaint
- PPPatti PattersonDec 24, 20255.0Everything was great! The reception employees were awesome, friendly, and very helpful! Rooms were clean. Breakfast was really good. Overall fabulous time.
- NJNeal JacksonDec 20, 20253.0I have stayed here when I come to Richmond because it's in a good spot. They have started charging $10 a night to park. It's kind of absurd since this is in the suburbs. Something is off here.
- KCKelsey CDec 17, 20251.0The absolute worst hotel I’ve ever stayed at in my entire life. Where to even start. My sheets were COVERED in very long, black hairs, my shower water was cold and would go out in the middle of showering every 2 minutes, the front desk night audit girl Shantasia literally harsssed my friend and I because we asked for new sheets. She came around the front desk and grabbed them in front of us yelling at us and rolling her eyes. We were genuinely so confused by this treatment. Especially being a diamond member. Housekeeping is lazy and put the same dirty sheets back on with the hairs on them. Ebonee at the front desk did absolutely nothing to rectify my cold water issue after the sheets and harassment issue. She said there was nothing she could do to help me. Did not offer to change my room and said she couldn’t contact emergency maitnence. Insane. I reached out to the GM and AGM Tracy and Sierra to rectify these issues and was only refunded for one night after asking for a full refund due to how horribly I was treated at this hotel and the lack of cleanliness standards. I was additionally told by Tracy my points were refunded to me which they weren’t. This hotel is a dumpster fire. Horrible customer service, questionable cleaning standards, and employees who will literally yell at you and harass you being a diamond member and nothing is done about it. Zero accountability. Ridiculous. The only positive interaction I had was with Sitierra at the front desk.
- VSV SeriesDec 10, 20255.0Spotless hotel. Friendly staff. Sierra at the front desk was helpful
Frequently Asked Questions About Home2 Suites by Hilton Richmond Glenside
What are the check-in and check-out times at Home2 Suites by Hilton Richmond Glenside?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Does Home2 Suites by Hilton Richmond Glenside offer free breakfast to guests?
Yes, free breakfast is available for guests at the hotel.
Is the hotel pet-friendly? Can I bring my dog or cat?
Yes, pets are welcome at the hotel, including both dogs and cats.
What parking options are available at the hotel?
Self-parking is available for guests at the hotel.
Does Home2 Suites by Hilton Richmond Glenside have an indoor pool or fitness center?
Yes, the hotel features one indoor pool and has a fitness center available for free.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible, offers accessible parking, and has an accessible elevator.
What business amenities are available at the hotel?
The hotel has a business center and offers 24-hour front desk service. Digital guest room keys are also available.
Are there any restaurants near Home2 Suites by Hilton Richmond Glenside?
Yes, the restaurant E’terie is located nearby, offering dining options for guests to enjoy.
What nearby hotels are close to Home2 Suites by Hilton Richmond Glenside?
Embassy Suites by Hilton Richmond and Best Western PLUS Executive Hotel are nearby accommodation options.
Are there any local services or attractions near the hotel for guests to visit?
Guests can visit the American Red Cross Blood Donation Center, the Virginia Baptist Foundation, and the Beckett Center for Christian Understanding of Islam, all located nearby.