Certified by Holiday Inn Express Richmond - Midtown by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn
Welcome to the Holiday Inn Express Richmond Midtown. We are less than 3 miles from the University of Richmond and Virginia Commonwealth University and 5 miles from Downtown Richmond and Short Pump Town Center. We welcome students and their families coming to visit the home of the Spiders and Rams, as well as business travelers visiting for a convention, training, or meeting. Top headquarters near our hotel include Altria, and Southern States Corporate. Sports enthusiasts will appreciate our short distance to the Richmond Flying Squirrels stadium, the Bon Secours Training Center (home of the Washington Commanders) and the Richmond Raceway Complex. Other nearby attractions include the James River, VMFA, Short Pump Town Center, Richmond Convention Center, and Kings Dominion. Just minutes from all major highways including interstate 64, 95, 295, and 195. Whether coming in from the Staples Mill Amtrak station or Richmond International Airport, we are the IHG hotel for you.
Our accommodation also offers free Wi-Fi, parking, and hot buffet breakfast. Maintain your workout routine at our 24-hour fitness center or go for a swim in our outdoor seasonal pool. Guests can also enjoy our entertainment lounge complete with a pool table, arcade games, and shuffleboard. Each room is equipped with a microwave, mini-refrigerator, Keurig, 55' TV, numerous plug outlets, and in-room safe.
Location
Certified by Holiday Inn Express Richmond - Midtown by IHG • Mar 01, 2026
Certified by Holiday Inn Express Richmond - Midtown by IHG • Mar 01, 2026
Reviews
3.7
1,028 reviews
5 stars
412
4 stars
251
3 stars
155
2 stars
85
1 star
125
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Anthony and Paris.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms and bathrooms, with some guests reporting hair and unpleasant odors.
Customer Service Concerns
Multiple guests expressed dissatisfaction with customer service, citing issues with check-in, billing disputes, and unhelpful front desk staff.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking or poorly stocked.
Noise and Maintenance Problems
Guests reported noise disturbances from neighboring rooms and issues with broken amenities, such as elevators and water temperature.
CD
Cheri Demarchi
2 days ago
5.0
Used as a base for visiting family. Clean and quiet.
TG
Tina Gibson
Feb 15, 2026
5.0
I love this hotel. My son lives nearby and I stay here when I visit from Northern Virginia. The rooms are comfortable and the staff is excellent.
I was checked in yesterday by Nicole and Cassie, who were very helpful and friendly. Hot breakfast is included and is nice. There is coffee available 24 hours.
A great Willow Lawn location with lots of shopping and good eating nearby.
RW
Roger Wood
Feb 6, 2026
5.0
Great customer service
AN
Angela Null
Feb 3, 2026
5.0
Cassie waseema & deztina (1602921,1602922, & 1602923) were amazing ! I'm from Jacksonville Florida & my stay was great! Thanks guys!
TP
Tay Paige
Jan 15, 2026
2.0
Do not go here if you have a dog. It’s a rip off find somewhere else. Stayed here after driving for 14 hours. Got the room for 110$ but they charged 75$ for my dog to stay. If I wasn’t so tired I would have walked out and found somewhere else.
Frequently Asked Questions About Holiday Inn Express Richmond - Midtown by IHG
What type of breakfast is offered at the Holiday Inn Express Richmond - Midtown?
The hotel offers a free hot buffet breakfast for all guests.
Is the Holiday Inn Express Richmond - Midtown accessible for guests with mobility impairments?
Yes, the hotel is mobility accessible and has features such as accessible parking and an elevator.
Does the hotel provide free Wi-Fi throughout the property?
Free Wi-Fi is available in public areas of the hotel.
Can guests check in and check out using contactless options?
Yes, the hotel offers contactless check-in and check-out services.
Are pets allowed at the Holiday Inn Express Richmond - Midtown?
Yes, pets are welcome at this hotel.
What fitness amenities are available at the hotel?
Guests can use the free fitness center, which includes an elliptical machine, free weights, and a treadmill.
What are the standard check-in and check-out times at this hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Are there any nearby attractions or places of interest for guests visiting the hotel?
Yes, guests can visit nearby attractions such as the Richmond Flying Squirrels stadium, Bon Secours Training Center, Richmond Raceway Complex, the James River, VMFA, Short Pump Town Center, Richmond Convention Center, and Kings Dominion amusement park.
What nearby transportation options can help guests reach the hotel?
The hotel is easily accessible from the Staples Mill Amtrak station and Richmond International Airport, making travel convenient for guests.
Are there dining options close to the Holiday Inn Express Richmond - Midtown?
Yes, nearby dining options include Crossroads Bar & Grill and Lulabelle's Cafe and Catering, providing convenient choices for guests before or after their stay.
Brand Certified Facts from Holiday Inn Express Richmond - Midtown by IHG
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Certified March 01, 2026Yext Knowledge Graph
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