Holiday Inn Express Richmond I-64 Short Pump Area by IHG

4.2
677 reviews
Guest Dining Lounge

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
At the Holiday Inn Express® Richmond I-64 Short Pump hotel, we nailed the perfect location. You get the peace and quiet for a great night's sleep, but you're still moments from I 64 and Short Pump Town Center (and yes, you can walk to Starbucks!). Visiting the University of Richmond or catching a game at Richmond Strikers Soccer Fields or RF&P Park? You're less than 6 miles out. For a fun night, live music at The Tin Pan or laughs at the Funny Bone Comedy Club are just down the road.Here on business? Smart move. We’re your ideal base in Northwest Richmond, less than a mile from Deep Run Office Park, home to companies like Allianz, McKesson, the VA Board of Nursing, and the VA Dept of Health Professionals. Major corporations in Innsbrook are also under three miles away, making your commute a breeze.We’ve got the perks that matter: a free hot breakfast buffet, Wi-Fi, and parking. Your room is a modern hub with a microwave, mini-refrigerator, Keurig, in-room safe, a 50" HDTV, and plenty of USB ports. Hit the 24-hour Fitness Center, unwind by the seasonal outdoor pool, or use our guest laundry and lobby market. Plus, we're pet-friendly! Your four-legged co-pilot is welcome for a non-refundable fee. It’s a smarter stay, simplified.We proudly welcome Government Travels and are a FEMA Approved hotel.

Location

Holiday Inn Express Richmond I-64 Short Pump Area by IHG
9933 Mayland Drive, Richmond, VA
23233, United States

Hours

Reviews

4.2
677 reviews
5 stars
374
4 stars
166
3 stars
72
2 stars
33
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, highlighting specific individuals for their exceptional service.

Cleanliness

While several reviews noted clean rooms and common areas, there were also complaints about unclean bathrooms and issues with room cleanliness.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, although some reviews mentioned it could be improved.

Room Condition

Guests appreciated the modern and comfortable rooms, but some reported issues with maintenance, such as noise from air conditioning and cleanliness concerns.

Location

The hotel is conveniently located near restaurants and shops, though some guests found it difficult to access due to construction.
  • RM
    Rodney Martin
    Jan 2, 2026
    4.0
    The room needed to be prepared for 2 people. The service was good. The location is good.
  • YT
    Yaya Tia
    Jan 1, 2026
    5.0
    I ABSOLUTELY LOVED HERE , lovely staff, delicious breakfast food , I mean everything is just beautiful, if your looking for a place come here .
  • VC
    Veronica Mercado de la Cruz
    Dec 21, 2025
    5.0
    Great experince in this place. What I really liked the most is that is smoke free it makes the place clean and with out smelling cigarretes.. I give 100/100.. keep doing the good job you all and thanks for your service..
  • DC
    Dan Covington
    Dec 19, 2025
    5.0
    The front desk staff are amazing.
  • SS
    Sandra
    Dec 10, 2025
    5.0
    Very nice, clean rooms, full breakfast, soft beds and fluffy pillows.

Frequently Asked Questions About Holiday Inn Express Richmond I-64 Short Pump Area by IHG

What are the check-in and check-out times at Holiday Inn Express Richmond I-64 Short Pump Area?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Is the hotel pet-friendly and are there any restrictions?

Yes, dogs are welcome at the hotel for a non-refundable fee, but cats are not allowed.