Business Details
About
Hotel
Daily Mandatory Charge includes: A 2PCT Tourism Improvement District TID Fee paid to Richmond Region Tourism.
We’re minutes from great shopping at Short Pump Town Center and hiking at Deep Run Park and Recreation Center. Sports fans should check out the practice facilities of nearby Bogeys Sports Park. While you’re here enjoy free breakfast and WiFi, a heated indoor pool, meeting space, and fitness center.
Location
Hampton Inn & Suites Richmond Short Pump
12341 West Broad Street, Richmond, VA
23233, United States
Hours
Reviews
4.5
327 reviews
5 stars
231
4 stars
56
3 stars
20
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Susan and William for their exceptional service.
Cleanliness
Overall, guests noted that the hotel was clean and well-maintained, although some reported issues with room cleanliness and pest problems.
Room Quality
Guests appreciated the modern and comfortable rooms, with specific mentions of the beds and amenities, though some had issues with cleanliness and maintenance.
Breakfast Experience
The breakfast was generally well-received, with a good variety of options, although some guests found it lacking in gluten-free choices.
Location
The hotel is conveniently located near shopping and dining options, making it a favorable choice for travelers.
- MBmichele bosa1 day ago3.0Great location, great assistance from the Front Desk, proper housekeeping. However, very noisy airco system in the rooms and no Internet TV…..
- BBBen Bernhart4 days ago5.0Susan at the front desk was so helpful to me and helped me charge my cell.
- JMJillian MenendezNov 14, 20255.0Wonderful staff! Nick & Will were so accommodating at the front desk. Highly recommended.
- MCMark COct 23, 20255.0Very friendly helpful concierge (Deb R)
- NFN FOct 18, 20254.0Great new hotel, but service is lagging. No dry cleaning, or consistent room service. Might still go here. But expecting changes.
Frequently Asked Questions About Hampton Inn & Suites Richmond Short Pump
What are the check-in and check-out times at Hampton Inn & Suites Richmond Short Pump?
Check-in starts at 3:00 PM and check-out is by 11:00 AM.
Is free breakfast available at the Hampton Inn & Suites Richmond Short Pump?
Yes, the hotel offers complimentary breakfast with buffet options.
Does the hotel offer free WiFi to its guests?
Yes, free WiFi is available in public areas as well as a public internet terminal.
Are pets allowed at the Hampton Inn & Suites Richmond Short Pump?
Yes, both cats and dogs are welcome at the hotel.
Is the Hampton Inn & Suites Richmond Short Pump accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, accessible elevators, and an accessible pool for guests with mobility needs.
Does the hotel have a fitness center and swimming pool?
Yes, there is a free fitness center with equipment like ellipticals and treadmills, as well as a heated indoor pool.
What types of payment does Hampton Inn & Suites Richmond Short Pump accept?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Are there nearby shopping options for guests staying at Hampton Inn & Suites Richmond Short Pump?
Yes, guests can shop at nearby Duluth Trading Company, Burlington, and David's Bridal, all located close to the hotel.
What medical facilities are near Hampton Inn & Suites Richmond Short Pump?
Nearby medical facilities include Bon Secours Short Pump Emergency Center, Short Pump Medical Center, and BetterMed Urgent Care, providing convenient healthcare options.
Are there dining options near the Hampton Inn & Suites Richmond Short Pump?
Yes, guests can enjoy nearby dining at Wood & Iron sports bar, Five Guys fast food restaurant, and B.GOOD health-focused restaurant.