Brand Certified
Hampton Inn & Suites Richmond Short Pump
4.5(339 reviews)
Certified by Hampton Inn & Suites Richmond Short Pump • Mar 01, 2026
Business Details
12341 West Broad Street, Richmond, VA
23233, United States
Certified by Hampton Inn & Suites Richmond Short Pump • Mar 01, 2026
(804) 773-7111
Certified by Hampton Inn & Suites Richmond Short Pump • Mar 01, 2026
https://www.hilton.com/en/hotels/ricshhx-hampton-suites-richmond-short-pump/
Certified by Hampton Inn & Suites Richmond Short Pump • Mar 01, 2026
About
Certified by Hampton Inn & Suites Richmond Short Pump • Mar 01, 2026
Hotel
Daily Mandatory Charge includes: A 2PCT Tourism Improvement District TID Fee paid to Richmond Region Tourism.
We’re minutes from great shopping at Short Pump Town Center and hiking at Deep Run Park and Recreation Center. Sports fans should check out the practice facilities of nearby Bogeys Sports Park. While you’re here enjoy free breakfast and WiFi, a heated indoor pool, meeting space, and fitness center.
Location
Certified by Hampton Inn & Suites Richmond Short Pump • Mar 01, 2026
Hampton Inn & Suites Richmond Short Pump
12341 West Broad Street, Richmond, VA
23233, United States
Hours
Certified by Hampton Inn & Suites Richmond Short Pump • Mar 01, 2026
Reviews
4.5
339 reviews
5 stars
241
4 stars
57
3 stars
21
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly highlighting Susan and CeCe for their exceptional service.
Cleanliness
The hotel is frequently described as clean and well-maintained, although some guests reported issues with room cleanliness.
Amenities
Guests appreciated the modern amenities and comfortable rooms, but some noted issues with the breakfast options and additional fees.
Location
The hotel is well-located near shopping and dining options, making it convenient for guests.
Customer Complaints
Several reviews mentioned issues with bugs, cleanliness, and unexpected charges, leading to dissatisfaction among some guests.
- CMChris MartinFeb 4, 20265.0Awesome stuff and Great spaces when staying out of town or staying intown.
- MBMike BFeb 3, 20263.0Was okay, nothing fancy...breakfast like any other place. They dont really offer anything unique or different. Save money go to a motel. Late checking in, shower pressure low, no conditioner. Bed was clean at least. Prices of their pantry is high as well. Indoor pool was okay.
- CMConway MoncureJan 29, 20265.0Very clean environment. I was especially thankful to your front desk associate, Susan, who went the extra mile to retrieve an item I left in the room after the housekeeping staff had cleaned it. I stayed on the line until she found it and held it for me at the front desk. And she did with in a very friendly, courteous manner. Will return in the future. Ann Moncure
- RKReza KhaniJan 13, 20265.0The hotel is clean and comfortable. Susan was a friendly and professional! She made us feel welcome!
- TDTodd DempseyDec 29, 20255.0Susan and Staff set up numerous rooms and services for our family outing. Responsive and accommodating to make our Family Members comfortable. Great job!
Brand Certified Facts from Hampton Inn & Suites Richmond Short Pump
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Certified March 01, 2026Yext Knowledge Graph
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