Business Details
About
HotelHampton Inn
Daily Mandatory Charge includes: A 2% Tourism Improvement District (TID) Fee paid to Richmond Region Tourism.
Downtown offers the perfect resting spot for business travelers and convention attendees. If you’re traveling with family, nearby attractions include Richmond Coliseum as well as Segway and trolley tours just six blocks away.
Make yourself at home in one of our spacious guest rooms or suites. We offer more space than typical guest rooms, and each room boasts picturesque views of the city, free WiFi, an HDTV and a clean and fresh Hampton bed®. Upgrade to a suite for an even better view of the city skyline and the James River and enjoy extra space with a kitchenette and sleeper sofa.
Join us each morning for Hampton's free hot breakfast or pick up a free Hampton On the Run® Breakfast Bag on your way out the door, available Monday to Friday. Our modern downtown Richmond hotel also offers excellent on-site amenities including a fitness center with views of the city, and over 7,000 sq. ft. of flexible meeting and event space.
Location
Hampton Inn & Suites Richmond - Downtown
700 East Main Street, Richmond, VA
23219, United States
Hours
Reviews
3.7
852 reviews
5 stars
336
4 stars
212
3 stars
102
2 stars
74
1 star
128
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted dirty rooms, including hair in showers, unclean towels, and general lack of cleanliness.
Staff Performance
While some guests praised the staff for being friendly and helpful, others reported poor service and lack of responsiveness.
Noise Problems
Guests frequently complained about noise from a rooftop bar and loud parties, disrupting their sleep.
Breakfast Quality
Many customers found the breakfast options lacking in quality and variety, with some reporting items running out.
Parking and Access
Several reviews noted difficulties with parking and confusing access to the hotel, impacting the overall experience.
- TMTami MorrisDec 27, 20255.0Well I had to change my review after coming in last night and finding homeless people in the lobby! Also, cold in room. Thermostat confusing. All it needs to do is go up or down. There were no extra blankets. Then this morning NO water pressure in shower. Unbelievable. It literally dribbled out.
- CGCurtis GloverDec 27, 20252.0Everything was good until i woke up to these crawling on the covers….room 1805
- TCTiffany CashDec 26, 20254.0Very odd place when you first come here as the Hampton and Town Suites are basically the same hotel. Once you get used to it, it's not bad. The elevator panel takes a bit to get used to. I like staying here when I travel for business due to the location and the parking deck under the hotel. I dislike the beds. They are so hard and kill my back. When I wake up I can feel where the springs have pressed into my hip all night. I have stayed in several different rooms and there are small issues in several, but not terrible things. I will say the last room I stayed in, the gas detecstarted to go off in the middle of the night, so that worried me. Overall, if you need a good location downtown for the night, I would always choose here for the location.
- SWsusan wassermanDec 20, 20251.0I hated this hotel! We drove around the block twice before pulling over to try and find entrance. Then we were told to park on the parking deck named Homewood Suites, take elevator to 4th floor or something to the correct lobby. Stupid plan! Service was fine, but not friendly. Room was adequate, mattress terrible. Bath good. Returned from our event around 10:30pm to find homeless people sleeping just outside lobby. We had to walk over them to get to front desk. No security on elevator, anyone could get onto our floor. Ice machines were turned off. That's the end of Hampton Inn for us.
- KKkelmadfanDec 17, 20253.0First of all the Desk Staff were great. The room I was in had some issues: The bathroom pocket door was stuck and the pull hardware on the side of the toilet/shower side of the bathroom was broken and dangerous as I almost cut my finger trying to pull it out because it was broken and had a sharp edge. Second was the wet bar sink’s spigot was very loose. Third the remote hardly worked. Maybe the battery is going dead—very annoying! Otherwise the room was clean. I’ve noticed some hotels are chinsy with the towels, this one is no different.
Frequently Asked Questions About Hampton Inn & Suites Richmond - Downtown
What accessibility features does Hampton Inn & Suites Richmond - Downtown offer?
The hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast included at Hampton Inn & Suites Richmond - Downtown?
Yes, the hotel offers a free hot buffet breakfast each morning and a Hampton On the Run® Breakfast Bag on weekdays.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at Hampton Inn & Suites Richmond - Downtown.
Does the hotel have a fitness center?
Yes, there is a free fitness center available with views of the city, featuring equipment such as elliptical machines and treadmills.
What parking options are available at Hampton Inn & Suites Richmond - Downtown?
The hotel offers self-parking and accessible parking for its guests.
How can guests connect to the internet during their stay?
Free WiFi is available in public areas, and there is also a public internet terminal.
What eco-friendly practices does Hampton Inn & Suites Richmond - Downtown follow?
The hotel has several eco-certifications and programs including energy conservation, food waste reduction, use of compostable food containers and cutlery, and a soap and toiletry donation program.
What nearby restaurants can guests visit around the hotel?
Guests can enjoy nearby dining at Treehouse Restaurant & Bar, Passport Pop Up, Kabana Rooftop, Solaire Rooftop RVA, and Belle RVA, all offering diverse food and drink options.
Are there nearby business services close to Hampton Inn & Suites Richmond - Downtown?
Yes, nearby business services include Pound Feinstein & Associates, Jack Consulting, Employment Community Outreach - ECO, and Pulsar Advertising, making it convenient for business travelers.
What nearby attractions or points of interest can guests visit during their stay?
Guests can explore nearby attractions such as the Richmond Coliseum and take Segway or trolley tours located just six blocks away from the hotel.