Daily Mandatory Charge includes: A 2% Tourism Improvement District (TID) Fee paid to Richmond Region Tourism.
Downtown offers the perfect resting spot for business travelers and convention attendees. If you’re traveling with family, nearby attractions include Richmond Coliseum as well as Segway and trolley tours just six blocks away.
Make yourself at home in one of our spacious guest rooms or suites. We offer more space than typical guest rooms, and each room boasts picturesque views of the city, free WiFi, an HDTV and a clean and fresh Hampton bed®. Upgrade to a suite for an even better view of the city skyline and the James River and enjoy extra space with a kitchenette and sleeper sofa.
Join us each morning for Hampton's free hot breakfast or pick up a free Hampton On the Run® Breakfast Bag on your way out the door, available Monday to Friday. Our modern downtown Richmond hotel also offers excellent on-site amenities including a fitness center with views of the city, and over 7,000 sq. ft. of flexible meeting and event space.
Multiple reviews highlighted concerns about room cleanliness, including dust, hair in showers, and unclean towels.
Staff Performance
While some guests praised the staff for being friendly and helpful, others reported poor service and lack of responsiveness.
Breakfast Quality
Many customers expressed disappointment with the breakfast options, citing limited selections and poor quality.
Noise Complaints
Guests frequently mentioned noise disturbances from the rooftop bar and other guests, impacting their ability to sleep.
Location Convenience
The hotel is well-located in downtown Richmond, with easy access to nearby attractions and restaurants.
SL
Steve Larson
3 days ago
2.0
Won't stay here again. Nasty!
AP
Andrea Pike
Oct 15, 2025
4.0
I arrived after midnight.....online address brought me to the entrance of a lobby that has a post office. When you went in you could see to the desk but doors were locked & no indication of how to enter or even where to park. I drove around to the side and there is a sister hotel connected to this one. I went to the desk & was able to check in there and was given the instructions where to park. Because of this confusion, the lack of items in their market area, and tiny bar soap for bathing is why I'm giving it a 4☆
Also there was a patio that overlooked downtown and it was locked. This was one of the features I chose the hotel & was not able to enjoy.
Otherwise staff was friendly, breakfast was good, room was clean, and nice walking distance to Allianz Riverfront Amphitheater. Nice workout area.
DF
Don Frank
Oct 15, 2025
3.0
Got this room for the rooftop pool which no longer there.Would have stayed else where if Would have known there wasn't a pool.
NA
Nino Arranz
Oct 11, 2025
4.0
The rooms were great but the front desk not so much. When we arrived there was no one at the front desk. He showed up about 10 minutes later with no explanation or apology for our wait. And his attitude during the check in process was not friendly at all.
BL
Brooke Lorwey
Sep 29, 2025
1.0
So much to say so little space. The first night, one of the lightbulbs was burnt out, there was caked on dust on the lamp base, multiple horizontal surfaces had dust, but worst of all, there were toilet paper shreds on the bathroom floor and the shower had hair all over it. I called down because it was late and asked them to fix it during the day when housekeeping was in. I returned the following night ready for a shower and there was still hair in the shower. I requested a room switch and recieved it, I was excited for that shower. I did notice a mark on the wall by the trashcan and thought nothing of it because it was late and I was tired. In the morning, in the daylight I noticed a mark on the bathroom door and started looking closer, the mark on the wall was what appeared to be old vomit aimed at the trash can that never got cleaned. At this point I felt defeated, I had already been comped for one night, this was not something I was expecting in the second room. The lobby was closed that morning so I could not talk to anyone about my issues immediately. I am still awaiting a response from the GA on the issue as nothing I experienced was acceptable.
In addition I saw a cockroach scurry across the rooftop bar while I was there, that building is far from clean.
Frequently Asked Questions About Hampton Inn & Suites Richmond - Downtown
What accessibility features does Hampton Inn & Suites Richmond - Downtown offer?
The hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast included at Hampton Inn & Suites Richmond - Downtown?
Yes, the hotel offers a free hot buffet breakfast each morning and a Hampton On the Run® Breakfast Bag on weekdays.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at Hampton Inn & Suites Richmond - Downtown.
Does the hotel have a fitness center?
Yes, there is a free fitness center available with views of the city, featuring equipment such as elliptical machines and treadmills.
What parking options are available at Hampton Inn & Suites Richmond - Downtown?
The hotel offers self-parking and accessible parking for its guests.
How can guests connect to the internet during their stay?
Free WiFi is available in public areas, and there is also a public internet terminal.
What eco-friendly practices does Hampton Inn & Suites Richmond - Downtown follow?
The hotel has several eco-certifications and programs including energy conservation, food waste reduction, use of compostable food containers and cutlery, and a soap and toiletry donation program.
What nearby restaurants can guests visit around the hotel?
Guests can enjoy nearby dining at Treehouse Restaurant & Bar, Passport Pop Up, Kabana Rooftop, Solaire Rooftop RVA, and Belle RVA, all offering diverse food and drink options.
Are there nearby business services close to Hampton Inn & Suites Richmond - Downtown?
Yes, nearby business services include Pound Feinstein & Associates, Jack Consulting, Employment Community Outreach - ECO, and Pulsar Advertising, making it convenient for business travelers.
What nearby attractions or points of interest can guests visit during their stay?
Guests can explore nearby attractions such as the Richmond Coliseum and take Segway or trolley tours located just six blocks away from the hotel.