Hampton Inn & Suites Richmond - Downtown

3.7
848 reviews

About

Hotel
Daily Mandatory Charge includes: A 2% Tourism Improvement District (TID) Fee paid to Richmond Region Tourism. Downtown offers the perfect resting spot for business travelers and convention attendees. If you’re traveling with family, nearby attractions include Richmond Coliseum as well as Segway and trolley tours just six blocks away. Make yourself at home in one of our spacious guest rooms or suites. We offer more space than typical guest rooms, and each room boasts picturesque views of the city, free WiFi, an HDTV and a clean and fresh Hampton bed®. Upgrade to a suite for an even better view of the city skyline and the James River and enjoy extra space with a kitchenette and sleeper sofa. Join us each morning for Hampton's free hot breakfast or pick up a free Hampton On the Run® Breakfast Bag on your way out the door, available Monday to Friday. Our modern downtown Richmond hotel also offers excellent on-site amenities including a fitness center with views of the city, and over 7,000 sq. ft. of flexible meeting and event space.

Location

Hampton Inn & Suites Richmond - Downtown
700 East Main Street, Richmond, VA
23219, United States

Hours

Reviews

3.7
848 reviews
5 stars
335
4 stars
212
3 stars
101
2 stars
74
1 star
126

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including dust, hair in showers, and unclean towels.

Staff Performance

While some guests praised the staff for being friendly and helpful, others reported poor service and lack of responsiveness.

Breakfast Quality

Many customers expressed disappointment with the breakfast options, citing limited selections and poor quality.

Noise Complaints

Guests frequently mentioned noise disturbances from the rooftop bar and other guests, impacting their ability to sleep.

Location Convenience

The hotel is well-located in downtown Richmond, with easy access to nearby attractions and restaurants.
  • SL
    Steve Larson
    3 days ago
    2.0
    Won't stay here again. Nasty!
  • AP
    Andrea Pike
    Oct 15, 2025
    4.0
    I arrived after midnight.....online address brought me to the entrance of a lobby that has a post office. When you went in you could see to the desk but doors were locked & no indication of how to enter or even where to park. I drove around to the side and there is a sister hotel connected to this one. I went to the desk & was able to check in there and was given the instructions where to park. Because of this confusion, the lack of items in their market area, and tiny bar soap for bathing is why I'm giving it a 4☆ Also there was a patio that overlooked downtown and it was locked. This was one of the features I chose the hotel & was not able to enjoy. Otherwise staff was friendly, breakfast was good, room was clean, and nice walking distance to Allianz Riverfront Amphitheater. Nice workout area.
  • DF
    Don Frank
    Oct 15, 2025
    3.0
    Got this room for the rooftop pool which no longer there.Would have stayed else where if Would have known there wasn't a pool.
  • NA
    Nino Arranz
    Oct 11, 2025
    4.0
    The rooms were great but the front desk not so much. When we arrived there was no one at the front desk. He showed up about 10 minutes later with no explanation or apology for our wait. And his attitude during the check in process was not friendly at all.
  • BL
    Brooke Lorwey
    Sep 29, 2025
    1.0
    So much to say so little space. The first night, one of the lightbulbs was burnt out, there was caked on dust on the lamp base, multiple horizontal surfaces had dust, but worst of all, there were toilet paper shreds on the bathroom floor and the shower had hair all over it. I called down because it was late and asked them to fix it during the day when housekeeping was in. I returned the following night ready for a shower and there was still hair in the shower. I requested a room switch and recieved it, I was excited for that shower. I did notice a mark on the wall by the trashcan and thought nothing of it because it was late and I was tired. In the morning, in the daylight I noticed a mark on the bathroom door and started looking closer, the mark on the wall was what appeared to be old vomit aimed at the trash can that never got cleaned. At this point I felt defeated, I had already been comped for one night, this was not something I was expecting in the second room. The lobby was closed that morning so I could not talk to anyone about my issues immediately. I am still awaiting a response from the GA on the issue as nothing I experienced was acceptable. In addition I saw a cockroach scurry across the rooftop bar while I was there, that building is far from clean.

Frequently Asked Questions About Hampton Inn & Suites Richmond - Downtown

What accessibility features does Hampton Inn & Suites Richmond - Downtown offer?

The hotel provides accessible parking and an accessible elevator for guests with mobility needs.

Is breakfast included at Hampton Inn & Suites Richmond - Downtown?

Yes, the hotel offers a free hot buffet breakfast each morning and a Hampton On the Run® Breakfast Bag on weekdays.