Hampton Inn Richmond - South

3.8
907 reviews

About

Hotel
Located in Richmond, VA, just minutes from Downtown Richmond, the Hampton Inn Richmond - South hotel offers all the amenities, services and facilities to suit your every need while in Richmond on business or pleasure. Our Richmond hotel is situated just 6 miles south of Canal Walk and 20 minutes away from Richmond International Airport, so commuting into and out of the city, as well as getting around during your stay in Richmond, VA will be simple.

Location

Hampton Inn Richmond - South
4300 Commerce Road, Richmond, VA
23234, United States

Hours

Reviews

3.8
907 reviews
5 stars
397
4 stars
227
3 stars
119
2 stars
61
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff professionalism; some praised friendly service while others reported rude and unhelpful interactions.

Cleanliness

Rooms generally clean but some guests reported issues with cleanliness, including dirty bathrooms and outdated facilities.

Safety Concerns

Several guests expressed safety concerns due to incidents involving staff and noise disturbances.

Breakfast Quality

Breakfast received mixed feedback; some enjoyed it while others found it lacking or poorly managed.

Room Condition

Rooms described as outdated and in need of renovation, with some guests reporting maintenance issues.
  • CY
    Chris Young
    4 days ago
    2.0
    Stopped for the night. Bed was comfy, but the drapes did not close. So not only did we hear the I95 traffic, it also lit up the room. Room also needs an update- carpet ripped in several places.
  • LR
    Les Roberts
    Nov 12, 2025
    4.0
    Friendly service and clean hotel. Beds were comfortable and a hit shower. Typical Hampton Inn if you are familiar with the brand. Liked that the room had a microwave and only complaint is thermostats on the wall did not work and have to use the controls in the unit. Breakfast was good but no yogurt option here for the traditional Hampton breakfast option. No snack nook here but does offer a business center, pool, fitness center, and guest laundry. Enjoyed the time here and I would stay here again.
  • AA
    Ajaye
    Oct 27, 2025
    1.0
    Our experience was trash, Jimmy who claims to be maintenance but is really house keeping BANGED ON OUR DOOR AND CURSED US OUT. His reason was because we don't understand Spanish and the Spanish workers there don't understand and can't speak English. Jimmy was very disrespectful and violent. He also taunted our dog which he scared out pet very badly. We reported him to management and her name is Maisha Henry and she was very unconcerned... She didn't care at all. I don't recommend this hotel stay to anyone. This is not a safe place. I had to call Richmond Police to make him leave us alone, once the police got there he finally calmed down and left my family alone. It shouldn't have taken this in order to get peace and quiet. Jimmy made this a 100 % hostel environment. If you do stay here be very aware of Jimmy, he treat people how ever he feels and the hotel manager will back him up on whatever he says. We are hard working honest people and we were treated very poorly. We paid over $1,000.00 to stay here and was not refunded anything for the trouble that Jimmy caused us. Be very careful staying at this hotel. They get a half of star from me and I'd rather stay at a drug infested hotel before I ever stay here again, junkies and murders on the street has treated me better than this so called Hampton Inn By HILTON. πŸ‘ŽπŸΎπŸ‘ŽπŸΎ
  • ED
    Edwin Filpo Diaz
    Oct 22, 2025
    1.0
    Water was turned off for 10 hours with no prior notification from 9pm to 6am, digital key failed to work even after having it fixed.
  • BL
    Bruce Lambert
    Oct 16, 2025
    5.0
    I stay when I come over for my VA appointment, great place . The bed spread was warm, but had some holes in it .

Frequently Asked Questions About Hampton Inn Richmond - South

What are the check-in and check-out times at Hampton Inn Richmond - South?

Check-in is from 3:00 PM, and check-out is by 11:00 AM.

Does Hampton Inn Richmond - South offer free breakfast?

Yes, a buffet breakfast is available for free at the hotel.