Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
Richmond, VA All Suite Hotel
Situated on the south side of the River City, the Candlewood Suites® Richmond - South hotel provides a convenient location just 6 miles from downtown and right off I-95. We are an all-suite property, offering studios and one bedroom suites. Each suite is equipped with a full kitchen that includes full size refrigerator, dishwasher, two burner stovetop, microwave and dishes. Also enjoy a plush recliner when you settle in for the night.
Leisure travelers will want to visit Belle Isle at the James River and the Virginia Museum of Fine Arts. There is plenty of shopping to keep you busy at Chesterfield Towne Center, Short Pump and Stony Pointe. Hang out with the family outside at our gazebo and two gas grills.
Richmond is home to several major companies, including Philip Morris, Amazon, Honeywell and Dupont, all of which are just a short drive away. With convenient access to I-95, I-64 and I-895, you can spend more time in meetings with the quick commute to our Richmond, VA hotel.
Whether you visit for a night or an extended stay, you'll find free Wi-Fi means you can easily stay connected and since we're pet-friendly, you won't have to leave your companion at home. Take advantage of the Candlewood Cupboard and a fitness center. Breakfast is a la carte so only eat what you want and coffee is always free. Stay with us at the Candlewood Suites® Richmond - South.
Location
Candlewood Suites Richmond-South by IHG
4301 Commerce Rd., Richmond, VA
23234, United States
Hours
Reviews
3.7
656 reviews
5 stars
278
4 stars
155
3 stars
70
2 stars
59
1 star
94
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Abdul, Betty, and Miguel for their exceptional service.
Cleanliness
Overall, guests reported that the rooms were clean and well-maintained, although there were some complaints about specific instances of uncleanliness.
Room Amenities
Customers appreciated the spacious rooms equipped with kitchenettes, which added convenience for longer stays.
Location Issues
Several reviews mentioned the hotel's location being less than ideal, with limited nearby dining options and noise from the highway.
Management Concerns
There were multiple complaints regarding poor management response to issues, particularly related to billing and customer service.
- RHRobin HollandDec 28, 20254.0I had the pleasure of being helped by Abdul, he worked the afternoon shift. I must say that he was very polite and made sure I had everything I needed for my stay! Thank you for everything keep up the great work. Hotel room was clean and comfy !
- DBD BDec 17, 20255.0I recently had a vehicle breakdown while coming through town and had to stay for multiple days. I was treated very well by a warm, friendly staff. George, at the front desk, particularly did an awesome job. I felt welcomed and received the best customer service. It's a very clean, safe location with easy access to the highway. This will be my go-to hotel anytime I come into town.
- MMMiles MorrisonDec 11, 20254.0Food around the area is really bad. Spend a week and it hard to find healthy food choices.
- KMKeasia MayoDec 5, 20255.0Outstanding Compassion and Support from Abdul ! I am truly grateful for the help Abdul provided during an emergency situation. He was incredibly pleasant, compassionate, and patient, and he went above and beyond to make sure my children and I were safe and supported. In a moment of real stress, his kindness made all the difference. It’s rare to meet someone who genuinely cares, but Abdul’s professionalism and empathy shined through from start to finish. I can’t thank him enough and highly recommend him to anyone!
- SCSharon CosbyDec 3, 20254.0The rooms are large enough for 2 adults & 2 twin air mattresses. The rooms are clean, the bathrooms are big. They also come equipped with a kitchen (fridge, dishwasher, counter top stove, dishes, toaster, coffee maker)so you can save a few bucks on food. Near the highway for easy access!
Frequently Asked Questions About Candlewood Suites Richmond-South by IHG
What are the check-in and check-out times at Candlewood Suites Richmond-South by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Candlewood Suites Richmond-South by IHG allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
Is free Wi-Fi available at Candlewood Suites Richmond-South by IHG?
Yes, free Wi-Fi is available in public areas of the hotel.
Does the hotel have fitness facilities available to guests?
Yes, the hotel offers a free fitness center including elliptical machines, free weights, and treadmills.
Are there any special cleaning or safety measures in place at the hotel?
Yes, the hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, sanitizer is available, and employees are trained in cleaning and hand washing procedures.
Is the hotel accessible for guests with mobility impairments?
Yes, the hotel is mobility accessible and has accessible parking and an elevator.
Does Candlewood Suites Richmond-South offer contactless check-in or check-out options?
Yes, contactless check-in and check-out are available for guest convenience.
What nearby dining options are available close to Candlewood Suites Richmond-South?
Guests can dine at nearby restaurants such as Sporting News Grill, Victory Bar & Grill, Subway, Starbucks, and McDonald's.
Are there convenient nearby transportation or fuel options near the hotel?
Yes, there are nearby gas stations and convenience stores such as Pit Stop, Exxon & Mobil Stations, and Shell for fueling and quick stops.
What local attractions can guests visit near Candlewood Suites Richmond-South?
Guests can explore the James River at Belle Isle, the Virginia Museum of Fine Arts, and enjoy shopping at Chesterfield Towne Center and Short Pump nearby.