Brand Certified
Candlewood Suites Richmond-South by IHG
3.7(666 reviews)
Certified by Candlewood Suites Richmond-South by IHG • Mar 01, 2026
Business Details
4301 Commerce Rd., Richmond, VA
23234, United States
Certified by Candlewood Suites Richmond-South by IHG • Mar 01, 2026
(804) 271-0016
Certified by Candlewood Suites Richmond-South by IHG • Mar 01, 2026
https://www.ihg.com/candlewood/hotels/us/en/richmond/riccm/hoteldetail
Certified by Candlewood Suites Richmond-South by IHG • Mar 01, 2026
About
Certified by Candlewood Suites Richmond-South by IHG • Mar 01, 2026
HotelWedding VenueConference CenterCandlewood Suites
Richmond, VA All Suite Hotel
Situated on the south side of the River City, the Candlewood Suites® Richmond - South hotel provides a convenient location just 6 miles from downtown and right off I-95. We are an all-suite property, offering studios and one bedroom suites. Each suite is equipped with a full kitchen that includes full size refrigerator, dishwasher, two burner stovetop, microwave and dishes. Also enjoy a plush recliner when you settle in for the night.
Leisure travelers will want to visit Belle Isle at the James River and the Virginia Museum of Fine Arts. There is plenty of shopping to keep you busy at Chesterfield Towne Center, Short Pump and Stony Pointe. Hang out with the family outside at our gazebo and two gas grills.
Richmond is home to several major companies, including Philip Morris, Amazon, Honeywell and Dupont, all of which are just a short drive away. With convenient access to I-95, I-64 and I-895, you can spend more time in meetings with the quick commute to our Richmond, VA hotel.
Whether you visit for a night or an extended stay, you'll find free Wi-Fi means you can easily stay connected and since we're pet-friendly, you won't have to leave your companion at home. Take advantage of the Candlewood Cupboard and a fitness center. Breakfast is a la carte so only eat what you want and coffee is always free. Stay with us at the Candlewood Suites® Richmond - South.
Location
Certified by Candlewood Suites Richmond-South by IHG • Mar 01, 2026
Candlewood Suites Richmond-South by IHG
4301 Commerce Rd., Richmond, VA
23234, United States
Hours
Certified by Candlewood Suites Richmond-South by IHG • Mar 01, 2026
Reviews
3.7
666 reviews
5 stars
285
4 stars
155
3 stars
72
2 stars
59
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Abdul, for their exceptional service and willingness to help.
Cleanliness
Most guests reported clean and spacious rooms, although there were some complaints about specific instances of uncleanliness.
Management Issues
Several reviews highlighted problems with management, including unresponsiveness and rude behavior from the general manager.
Room Quality
While many guests appreciated the room amenities and comfort, there were complaints about issues like smoke odors and maintenance problems.
Location Concerns
The hotel is conveniently located near the highway, but some guests noted that the surrounding area lacks dining options and has a less desirable atmosphere.
- DDDonna DiFabio5 days ago5.0We travel to Florida and we always stay here on our way and when we Return. I’m always greeted by a happy staff member This time it was Abdoul. A huge welcoming smile after a 12 hour drive! Made my day. My room was Clean and spacious. Thanks for always exceeding my expectations
- RTRapeeporn ThanajirakitFeb 2, 20265.0Rlly good one. I will definitely back here again ^^
- EBEmily BookerJan 26, 20265.0Customer service is a 15/10. Abdul went out of his way to help me with my animals otherwise I would’ve been SOL. If you’re in a pinch, Abdul will go above and beyond.🙏🏼
- OKOwen KathcartJan 21, 20261.0The general manager is very disrespectful and rude. Also, there seems to be ZERO staff on site when calling the front desk. I’m a current guest, and even calling the direct line I have to leave numerous voicemails until I hear back. I planned to book this hotel for 6 weeks for a work assignment - I am one week in and switching hotels. The only good quality is proximity to the highway for commuters. Do not stay here.
- TCTerri L ColemanJan 19, 20265.0My mom and I are in Richmond VA South. Abdoul check us in last night. He was also here tonight when we came in. My mom has Alzheimer’s dementia. Abdoul was very attentive and empathetic to the situation. He went above and beyond the call of duty. Today, I was in VCU hospital with my mom. There were no parking spaces close to the door when we returned so I brought my mom into the lobby while I go park the car. YES! Abdoul did not disappoint. i will be staying here when I am in town. Thank you sir for you humble hospitality ♥️ oh and the room was clean. We are very pleased.
Frequently Asked Questions About Candlewood Suites Richmond-South by IHG
What are the check-in and check-out times at Candlewood Suites Richmond-South by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Candlewood Suites Richmond-South by IHG allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
Is free Wi-Fi available at Candlewood Suites Richmond-South by IHG?
Yes, free Wi-Fi is available in public areas of the hotel.
Does the hotel have fitness facilities available to guests?
Yes, the hotel offers a free fitness center including elliptical machines, free weights, and treadmills.
Are there any special cleaning or safety measures in place at the hotel?
Yes, the hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, sanitizer is available, and employees are trained in cleaning and hand washing procedures.
Is the hotel accessible for guests with mobility impairments?
Yes, the hotel is mobility accessible and has accessible parking and an elevator.
Does Candlewood Suites Richmond-South offer contactless check-in or check-out options?
Yes, contactless check-in and check-out are available for guest convenience.
What nearby dining options are available close to Candlewood Suites Richmond-South?
Guests can dine at nearby restaurants such as Sporting News Grill, Victory Bar & Grill, Subway, Starbucks, and McDonald's.
Are there convenient nearby transportation or fuel options near the hotel?
Yes, there are nearby gas stations and convenience stores such as Pit Stop, Exxon & Mobil Stations, and Shell for fueling and quick stops.
What local attractions can guests visit near Candlewood Suites Richmond-South?
Guests can explore the James River at Belle Isle, the Virginia Museum of Fine Arts, and enjoy shopping at Chesterfield Towne Center and Short Pump nearby.
Brand Certified Facts from Candlewood Suites Richmond-South by IHG
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