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Best Western Plus Executive Hotel

3.9
(1216 reviews)

Business Details

7007 W Broad St, Richmond, VA
23294, United States
(804) 672-7007
http://bestwestern.com

About

HotelBest Western
Located in Richmond,VA, the Best Western Plus Executive Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Plus Executive Hotel
7007 W Broad St, Richmond, VA
23294, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.9
1,216 reviews
5 stars
515
4 stars
324
3 stars
173
2 stars
89
1 star
115
  • RW
    Randy Wall
    Apr 20, 2026
    3.0
    Decent place decent breakfast decent rooms but No one was at the desk from 2p until 3p while people waited Employees were congregating around breakfast serving area eating and leaving their food plates on food service counters Someone is shampooing carpet outside my room at 10am. It's loud and could've waited until after checkout. Im guessing they will see this review and not actually care because it's obvious caring is not something the emphasize here. Would not recommend.
  • EM
    Edward Muzzin
    Apr 19, 2026
    4.0
    Our room was clean and comfortable. Television was basic and lacked the ability to connect your own streaming services. Breakfast was decent. The staff was helpful and friendly. It was a great hotel for the price and I would stay there again.
  • QK
    Quentin Klein
    Apr 13, 2026
    2.0
    Good location, right near city. Lord help the people who don’t know how to put a bedsheet on the bed. And help the sickly lady who checked us into the hotel and wiped her snot on my cards at a snail pace.
  • NL
    Nicolas Lalaurette
    Apr 6, 2026
    2.0
    Front desk staff seem like he had a better place to be. He was on his video conversation constantly. I gave him a card for the charges and incidental and he charged my debit card on file, when I told him he charged the wrong card, he proceeded to swap the cards in the system and ended up with two charges, one on each card with the promise that the credit would take 24 hours to go back to my card. Room was not ready missing a fridge and microwave, flooring was coming up and there were gaps throughout. A different room was offered with better conditions, but had to beg for extra shampoo, towels and toilet paper. The shower curtain was too short for the opening so water goes everywhere, puddle of water outside the tub which is probably leaking into the room below. No exhaust in the bathroom so if you shower with hot water everything fogs up and the moisture is the cause of all the black mold in the bathroom ceiling. We had a reservation for 3 nights for 2 adults and 2 children and had to extend it an extra night due to work. The supplies in the room were barely enough for 1 night and 1 person. I'm really disappointed and dissatisfied with this stay and will probably never stay here ever again. The only good thing was the coffee.
  • IA
    Iman Abraham
    Mar 30, 2026
    1.0
    As an initial point, the pictures online are deceiving. This is arguably one of the worst hotels I have ever stayed at. Very outdated facilities. They post updated pictures of the rooms to make them look nice online, but the minute you step into the room you soon realize you were duped. They updated the rooms with cheap material, and it just looks nice online only. The room was relatively clean, but the rest of the hotel was disgusting and outdated. I did not feel comfortable sitting in any other part of the hotel. I did not try their food because I was so disgusted with the rest of the hotel that I did not have the stomach to even eat their food. That said, when I arrived, they advised me that they gave my room away and blamed it on a computer glitch. So I did not have two beds, despite the fact that I had reserved the room weeks in advance. Second, they did not give me any sleeping pillows. I had 4 decorative pillows for the duration of my entire 3 night stay. I asked for pillows, and they said they do not have any additional pillows because they were booked solid. After 2 days I asked for some new towels, and they said they did not have any additional towels. This time they blamed the commercial washer not working properly. I do not blame the workers, as they were actually very nice indivudals. So it was hard getting mad at them. But this hotel needs to be removed from the Best Western portfolio. Not like Best Western is great to begin with, but this hotel made it so that I never stay at a Best Western again. Absolutely horrible experience. Do not stay here.

Frequently Asked Questions About Best Western Plus Executive Hotel

What is the location of Best Western Plus Executive Hotel in Richmond?

The Best Western Plus Executive Hotel is located at 7007 W Broad St, Richmond, VA 23294, USA.

Is free Wi-Fi available at Best Western Plus Executive Hotel?

Yes, free Wi-Fi is available for all guests at Best Western Plus Executive Hotel.

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