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One of Richmonds and Chesterfield's best places to stay now with lightning-fast internet!
The New Holiday Inn Express in Richmond Chesterfield is conveniently located at the corner of Midlothian Turnpike and Powhite Parkway. We offer easy access to local business and attractions Richmond, Chesterfield and Midlothian Downtown Richmond.
We are a 100% nonsmoking hotel with the best location for our Business Traveler as well as Leisure and Sports groups. Be sure to call and ask about our competitive corporate and group rates as well as special rates for area hospitals like HCA’s Johnston Willis and Chippenham Hospital. The hotels Richmond Chesterfield location gives our business travelers an easy commute to nearby companies including VCU, University of Richmond, IBM, Nationwide Insurance, Travelers Insurance and Assembly Hall of Jehovah’s Witness. We are also only a short drive to all Chesterfield, Richmond, and Midlothian sports complexes including The River City Sports Complex and Collegiate School Aquatic Center and many others.
We want you to feel at home while you are here, which is why we offer free high-speed Internet Access, Fitness Center, hot breakfast, refrigerator, and microwave in all rooms. Flat-screen TVs with HD programming and HBO and an Outdoor pool.
Stay smart and stay with us here at the New Holiday Inn Express Richmond Chesterfield.
Location
Holiday Inn Express Richmond E - Midlothian Trnpke by IHG
8710 Midlothian Turnpike, North Chesterfield, VA
23235, United States
Hours
Reviews
3.8
771 reviews
5 stars
303
4 stars
212
3 stars
106
2 stars
61
1 star
89
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including dirty rooms, mold, and unkempt bathrooms.
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, there were also reports of unprofessional behavior from some employees.
Outdated Facilities
The hotel is described as old and in need of significant renovations, with many guests noting outdated furniture and fixtures.
Breakfast Quality
Breakfast received mixed reviews; while some enjoyed it, others found it lacking in variety and quality.
Customer Service Concerns
Several guests reported poor customer service experiences, including issues with check-in and unresponsive management.
- KZKaren ZwigartNov 16, 20251.0Rooms were dirty. Walls in the halls were dirty. No ice or laundry facilities. Mold in the bathroom. Fabric on chairs was FILTHY! I'm sorry i didn't take pictures.The entire hotel needs to be refurbished. Front desk staff members were very nice. Couldn't get out of there fast enough! I can't believe Holiday Inn allows their name on this hotel.
- CDChris DeanNov 15, 20254.0Just need to know how to make biscuits and gravy
- TSTodd ScheetzNov 14, 20253.0Staff was courteous but this hotel is in desperate need of a remodel!
- CCcorletta colesOct 18, 20252.0I’m surprised this hotel I have been visit and stay there for a special event, everything changed because this hotel really ok but not ok so when I come in the room and it was smell stink also on my bed I recognized there are mice poops on the bed.
- LMLOVE MovementOct 14, 20255.0Everyone tells you about the bad but no one talks enough about the good the front desk staff is exceptional. Every time I stay at this property which I've had more times short of home. An extra thank you to my girl holding down breakfast. Please forgive me I cannot remember her name but the ladies throw down. Biscuits and gravy is life, I think it's Ms Renee? Michelle? I feel so bad nevertheless so hospitable and courteous to everyone even gave me to go container to make sure I had breakfast for the day when I was moving busy and out the door early. Thank you to the general manager. Also slipping to remember your name right now but brother you do an exceptional job training everyone to give that above and beyond guest experience. Love this place will definitely be back in the future
Frequently Asked Questions About Holiday Inn Express Richmond E - Midlothian Trnpke by IHG
What are the check-in and check-out times at Holiday Inn Express Richmond E - Midlothian Trnpke?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included for guests at this hotel?
Yes, breakfast is available for free and includes a buffet option.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Holiday Inn Express Richmond E - Midlothian Trnpke?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
What accessibility features does the hotel provide?
The hotel provides accessible parking, is mobility accessible, and has elevators available for guest use.
What fitness amenities are available on site?
Guests can enjoy free access to the fitness center, which includes elliptical machines, free weights, and treadmills.
Does the hotel offer contactless check-in and enhanced cleaning procedures?
Yes, contactless check-in and check-out are available, and the hotel implements enhanced cleaning in guest rooms and common areas.
Are there any nearby restaurants guests can visit for meals outside the hotel?
Yes, nearby restaurants include Bob Evans for breakfast and American cuisine, Crave Coney Island for American food, and Viet Holic for Vietnamese cuisine and cafe offerings.
What local businesses or services are located near the hotel that guests might find useful?
Nearby useful services include BlueSky Insurance Agency for insurance and tax services, U-Haul Storage of Arboretum for truck rentals, and Naturally Yours Barber & Beauty Salon for beauty and barber services.
Are there any nearby attractions or sports complexes for visitors staying at the hotel?
The hotel is conveniently located near the River City Sports Complex and Collegiate School Aquatic Center, which are great for sports and leisure activities before or after your stay.