At the Best Western Plus Governor's Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Governor's Inn will stand out among other hotels in North Chesterfield,VA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Governor's Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Numerous reviews praised the staff for their friendliness, helpfulness, and exceptional customer service, particularly highlighting individuals like Chauna and April.
Cleanliness
Many guests noted that the rooms were clean and well-maintained, although some mentioned issues with specific areas needing better attention.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Room Condition
While many found the rooms spacious and comfortable, several reviews pointed out that the hotel is dated and in need of renovations.
Location Concerns
Some guests expressed discomfort with the hotel's location, citing safety concerns and the presence of suspicious individuals nearby.
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Veronica Sapp
Jan 4, 2026
5.0
Wonderful staff, very welcoming and helpful. Clean rooms, elevator and hot breakfast included. We will stay here again!
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Tascha Sodan
Dec 19, 2025
5.0
The night desk associate April was THE best front counter person i have ever encountered. I had a long night of traveling before arriving and was exhausted when I finally got to the hotel. There was a problem with the room i had reserved and April took care of the problem with ease. I will highly suggest this hotel and location based on her friendliness and willingness to go the extra mile.
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Caleb Doyle
Dec 19, 2025
5.0
Had a great experience with this hotel the staff were very kind and helpful, especially Chauna. Got locked out of my room a couple times and she was very expedient with helping me get back into my room. The breakfast is great. The rooms are very spacious and nice. I would definitely stay again!
SK
Sparkle Kenner
Dec 19, 2025
5.0
This was my second stay at this hotel and I must say I am highly impressed. The rooms we're always clean and the breakfast (and the young lady cooking and serving the breakfast)was great. My experience with the front desk manager Chauna was like no other I have ever experienced. No matter how overwhelming her situation may have been (answering the phone, checking in guest) she had (and maintained) this peace and kindness about herself. Good...I mean really good Customer/guest services unfortunately seem to be almost unheard of these days but Chauna was my proof (and truly the reason I decided on this hotel the second time); that hard, able, and dedicated employees do exist and I hope she receives the acknowledgement she so very much deserves and clearly has earned. Thank you!
RG
Roxanne Guinea
Nov 21, 2025
5.0
The hotel accommodations are clean, organized, and inexpensive. The beds are comfortable in our room with clean and organized. This hotel offers complementary coffee in the lobby, the Nestlé coffee machine. The coffee is so delicious cappuccino white chocolate mocha latte you name it. It was extremely delicious. The staff went above and beyond because we had checked out at 12 PM and we decided that we were going to watch the football game in the lobby. However, when my husband decided it was time to leave, I completely forgot my book bag in the lobby on the floor to the side of the sofa where I was sitting at. I didn’t realize I left my book bag there until I got home 4-hours later when I checked my truck to unload and I couldn’t find my backpack I called the hotel & the staff indicated that they would ship my book bag to my address. That was something that I did not expect. I’m extremely grateful! I did receive my backpack. Thank you so much again for all of your hospitality. We will definitely return in the near future.