Business Details
About
Hotel
Located a half mile off Interstate 64, via the US 13 Northampton Blvd. exit, the hotel overlooks lovely Lake Wright. We are convenient to the Norfolk Premium Outlets and nearby Norfolk International Airport. Virginia Wesleyan University is 1.4 miles while the Chesapeake Bay-Bridge Tunnel and Norfolk Naval Base are both less than 10 miles. Witness Virginia’s natural scenery at the Lake Smith/Lawson Natural Area less than 10 minutes away.
Location
Tru by Hilton Norfolk Airport
1571 Premium Outlets Blvd., Norfolk, VA
23502, United States
Hours
Reviews
4.2
649 reviews
5 stars
363
4 stars
152
3 stars
55
2 stars
27
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many reviews highlighted the friendly and accommodating nature of the staff, with specific mentions of individuals who provided exceptional service.
Cleanliness
While most guests found the hotel clean and well-maintained, there were several complaints regarding room cleanliness upon arrival and inconsistent housekeeping.
Location
The hotel is praised for its convenient location near the airport, shopping outlets, and various dining options.
Room Comfort
Guests had mixed feelings about room comfort, with some enjoying the modern design and amenities, while others found issues with mattress comfort and noise from adjoining rooms.
Breakfast Quality
The breakfast received mixed reviews, with some guests appreciating the variety and quality, while others felt it was limited compared to other hotel brands.
- BWBill WesterveltJan 3, 20264.0A good hotel for the price. It was clean and everything worked. A little disappointed with the coffee and hot water in the lobby - both times I tried it it was barely hot. Otherwise I would stay here again if the price is right. Very convenient to fast food, the outlets and the airport.
- NJNikki Maucere JacksonDec 20, 20253.0Pros: Friendly staff, overall clean, comfortable beds, overall quiet room Cons: really weird pillow situation, our floor in our room was very sticky, weird bright lights from alarms and such
- FTFlorida TravelerDec 1, 20253.0Grumpy Old Man at check in and it always smells like pot on every floor. Its a nice hotel otherwise.
- IKIvan KondakovNov 29, 20255.0Very comfortable room with attention to details like hairdryer, gels and shampoos, plugs.
- BEBrian EllisNov 29, 20253.0Honestly my only problem here is the adjoining rooms. I didn’t know id have one so I never slept good thanks to this mom and her annoying kid. I of course made some noise myself so she knew I could here her lol
Frequently Asked Questions About Tru by Hilton Norfolk Airport
What are the check-in and check-out times at Tru by Hilton Norfolk Airport?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is parking available at Tru by Hilton Norfolk Airport and is there a fee?
Yes, self-parking is available for free.
Does Tru by Hilton Norfolk Airport allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
What dining options are available at Tru by Hilton Norfolk Airport?
The hotel offers a free buffet breakfast, but there is no restaurant or room service available.
Are there any fitness facilities at Tru by Hilton Norfolk Airport?
Yes, there is a fitness center with equipment such as a treadmill, elliptical machines, and free weights, available for free to guests.
Is the Tru by Hilton Norfolk Airport accessible for guests with mobility needs?
Yes, the hotel has accessible parking, elevators, and is mobility accessible.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are there any nearby attractions or shopping centers close to Tru by Hilton Norfolk Airport?
The Norfolk Premium Outlets is nearby, ideal for shopping enthusiasts staying at the hotel.
What dining options are available near Tru by Hilton Norfolk Airport?
Nearby dining options include Smashers for American burgers, Poketastic Norfolk Outlets for sushi, Moe's Southwest Grill for Tex-Mex cuisine, and Duck Donuts for coffee and baked goods.
Are there any entertainment or family-friendly venues close to Tru by Hilton Norfolk Airport?
VR64 / New World VR Corp Norfolk offers arcade and arts entertainment options nearby, making it a fun activity for families and visitors.