Business Details
About
Hotel
The Hampton Inn & Suites Norfolk Airport hotel in Norfolk, VA is an 88 room, four story Hampton Inn & Suites located just two miles south of Norfolk International Airport. Our hotel is adjacent to the Lake Wright Business Park. The Hampton Inn & Suites Norfolk Airport is within walking distance of major corporations such as USAA Insurance, CMA-CGM, Mantech and Pitney Bowes. Our hotel is a short drive to Downtown Norfolk, home of the best entertainment and cultural venues in the region. Other nearby points of interest includes the Virginia Beach Town Center just six miles away and the Virginia Beach Oceanfront, just 15 miles away.
For business or pleasure, the Hampton Inn & Suites Norfolk Airport hotel will provide everything to make your stay comfortable. Amenities include a complimentary airport shuttle, an indoor pool, fitness room and the famous Hampton On the House hot breakfast. Our handsomely-appointed guestrooms feature clean, fresh, comfortable bedding, dual-line telephones with data ports, iron and ironing board, coffeemaker, complimentary local calls, and wireless high-speed internet access and voicemail.
We love having you here at the Hampton Inn & Suites Norfolk Airport hotel in beautiful Norfolk, Virginia.
Location
Hampton Inn & Suites Norfolk-Airport
1511 Usaa Drive, Norfolk, VA
23502, United States
Hours
Reviews
4.1
1,023 reviews
5 stars
532
4 stars
278
3 stars
95
2 stars
45
1 star
73
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, including dirty rooms, mold, and bugs.
Staff Service
Staff were frequently praised for their friendliness and helpfulness, though some negative experiences were noted.
Breakfast Quality
The breakfast received mixed reviews; some enjoyed it while others found it lacking in variety and freshness.
Room Maintenance
Numerous reviews highlighted the need for maintenance and updates in the rooms, including issues with air conditioning and plumbing.
Noise Levels
Guests frequently complained about noise from the highway and other guests, impacting their sleep quality.
- MMMiranda Murphy5 days ago4.0The bed was pretty hard, but we werent there much just needed somewhere to nap on our travels.
- FEFrom EdenNov 9, 20251.0I am writing to share my recent experience at your property in Norfolk Virginia on 11/8/25. Unfortunately, my stay was far from what I expected, and I believe it’s important to bring these concerns to your attention. My husband and I arrived at the hotel around 9:45 am from the airport and were informed by the front desk that no rooms were available for early check-in. While I understand early check-ins are subject to availability, the hotel appeared largely unoccupied, and the staff member showed little willingness to assist. I even explained that we were in town for a funeral scheduled at 2:00 p.m. hoping for some compassion or flexibility, but none was shown. When I called your customer service line for help, I was told the same thing — that there were no rooms — even though it was clear the hotel was not full. After waiting for hours and having to leave to eat and to figure out a place somewhere to change and prepare for the funeral, we returned to find that a room had suddenly become available. Additionally, I had specifically booked a king-sized room but was given a room with two queen beds instead. While we were too exhausted to address it further at that point, it added to an already disappointing experience. Overall, I left feeling that the staff lacked empathy and that guest comfort was not a priority. This was an especially stressful time, and a small amount of understanding or effort from your team would have made a world of difference. I wanted to bring this to your attention in hopes that it leads to better communication and compassion toward future guests. Sincerely, Tiffany Spriggs
- VMVincent MusickOct 15, 20253.0Stayed in a couple different rooms over the course of 6 weeks and besides the breakfast being decently cooked, everything else was very dissapointing. Rooms were poorly maintained and just dirty. Peeling wallpaper and tiles, mold on the AC units, rusty on the shower doors with rickety handles. Motel quality rooms in a hotel with a hot breakfast is essentially what you get here.
- JBJohn BrownOct 7, 20255.0Warm, welcoming professional & courteous associates. Well maintained facility, quiet and clean. I highly recommend this location...
- SASharon AileenSep 29, 20251.0Only thing this place has is close proximity to the airport but there’s plenty of other hotels next door. This hotel came with bed bugs, layers of dust on the lamps and table and the convenience of a shuttle bus that showed up 20 minutes late.
Frequently Asked Questions About Hampton Inn & Suites Norfolk-Airport
What are the check-in and check-out times at Hampton Inn & Suites Norfolk-Airport?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is there a free airport shuttle service available at the hotel?
Yes, a free airport shuttle is available for guests at the hotel.
Are pets allowed at Hampton Inn & Suites Norfolk-Airport?
Yes, pets including cats and dogs are welcome at this hotel.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas, and there is a public internet terminal.
Is there a fitness center and indoor pool available for guests?
Yes, the hotel features a fitness center and an indoor pool, both available for free.
Are there free parking options available at the hotel?
Yes, self-parking and accessible parking are available for free at the hotel.
Are breakfast meals provided at Hampton Inn & Suites Norfolk-Airport?
Yes, guests can enjoy a complimentary buffet breakfast including organic cage-free eggs, vegan, and vegetarian options.
Can guests find convenience stores or gift shops in the hotel?
Yes, there is both a convenience store and a gift shop available at the hotel.
What nearby places of interest can guests visit around Hampton Inn & Suites Norfolk-Airport?
Guests can visit local religious organizations such as Church of Divine Deliverance and City of Refuge Kingdom Church, or enjoy outdoor time at Princess Anne Park, which is a public plaza and park nearby.
How can guests access the hotel from the Norfolk International Airport?
Guests can take advantage of the hotel's free airport shuttle service for easy transportation from Norfolk International Airport to Hampton Inn & Suites Norfolk-Airport.
Are there dining or entertainment options near the hotel?
Nearby dining options include The Landing Bar and Bistro and Max & Erma's, where guests can enjoy American cuisine. After dining, guests might explore local cultural venues in Downtown Norfolk, just a short drive away.