Brand Certified
Candlewood Suites Norfolk Airport by IHG
3.7(696 reviews)
Certified by Candlewood Suites Norfolk Airport by IHG • Mar 01, 2026
Business Details
5600 Lowery Road, Norfolk, VA
23502, United States
Certified by Candlewood Suites Norfolk Airport by IHG • Mar 01, 2026
(757) 605-4001
Certified by Candlewood Suites Norfolk Airport by IHG • Mar 01, 2026
https://www.ihg.com/candlewood/hotels/us/en/norfolk/orfmh/hoteldetail
Certified by Candlewood Suites Norfolk Airport by IHG • Mar 01, 2026
About
Certified by Candlewood Suites Norfolk Airport by IHG • Mar 01, 2026
HotelWedding VenueConference CenterCandlewood Suites
Candlewood Suites Norfolk Airport, just minutes from Norfolk International Airport (ORF), is an optimal place for guests looking for a comfortable home away from home. Each apartment-style suite offers a full kitchen, free wired high-speed internet and Wi-Fi, cozy bedding, and plenty of space to stretch out and stay a while.
Stay entertained at nearby popular attractions including Virginia Beach, Norfolk Botanical Garden, Virginia Zoo, MacArthur Center Mall, and Chrysler Museum of Art.
Amenities at Candlewood Suites Norfolk Airport include a nicely equipped fitness center, laundry facilities, and a space to grill at the gazebo outdoors for a feel of home. Grab a snack any time of day at the Candlewood Cupboard, featuring meals, quick bites, and drinks. Should you need something extra, the Lending Locker is for borrowing anything you may need to make your stay more comfortable; from slow cookers to board games to umbrellas. The hotel is pet-friendly and has a dedicated outdoor space just for your furry friends.
When you stay at Candlewood Suites Norfolk Airport, you’ll be right at home, whether you stay a night, a week, or longer.
Location
Certified by Candlewood Suites Norfolk Airport by IHG • Mar 01, 2026
Candlewood Suites Norfolk Airport by IHG
5600 Lowery Road, Norfolk, VA
23502, United States
Hours
Certified by Candlewood Suites Norfolk Airport by IHG • Mar 01, 2026
Reviews
3.7
696 reviews
5 stars
282
4 stars
170
3 stars
93
2 stars
43
1 star
108
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including dirty rooms, unclean bathrooms, and reports of pests like cockroaches.
Staff Performance
While some guests praised individual staff members for their helpfulness and friendliness, many others reported poor service and unprofessional behavior from front desk staff.
Room Quality
Guests experienced inconsistent room quality, with some rooms being well-equipped and clean, while others were described as filthy and poorly maintained.
Location Convenience
The hotel’s location was frequently noted as a positive aspect, being close to shopping and dining options.
Reservation Issues
Several customers faced problems with reservations, including overbooking and being given rooms that were not cleaned or available.
- WWWayneFeb 23, 20263.0Didn't like the location of the bathroom. However a very nice suite. Booked my stay thru booking.com and the hotel still charged my CC. Was not happy.
- EBErin BairdFeb 22, 20261.0We have been IHG loyalists for 20+ years. This is the nastiest, dirtiest hotel we have ever stayed in. People openly smoking in their rooms, THC and cigarettes. Whole 3rd floor reeked. Room was so unbelievably dirty: dried food on the fridge door and walls. No soap in shower. Broken lamps, lights that didn’t work. No plug in tub. Dirty handprints and sketchy smears on the walls. Expired food in the on-site Courtyard Cupboard. None of those pictures do it Justice. The only accurate photo is the outside
- CBChris BlackwellFeb 20, 20265.0Surprised by how nice the room was. Staff is so friendly.
- WHWayne HFeb 16, 20265.0Clean and the staff was friendly. Will stay again.
- CPcordale porteeDec 19, 20251.0Lets see where to start. I guess ill start with the best thing about this place is the location. Being that there are grocery stores, gas stations and food spots all around being the best thing about my stay here. But my overall stay has been abysmal. For one my in room tv did not work the entire stay. The front desk guy came to reset and told me to call the front desk if it didnt work and lo and behold the phone doesn't work either. But its fine I can handle not being able to watch tv I always have a back up but one thing I cannot plan for is the water being shut off for an estimate of 9 hours. And finally once its turned back on boom no hot water for the entire night. I dont do reviews often but this week has been terrible. Maybe its just the timing of everything but as if right now I will not be staying here again.
Frequently Asked Questions About Candlewood Suites Norfolk Airport by IHG
What are the check-in and check-out times at Candlewood Suites Norfolk Airport by IHG?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Candlewood Suites Norfolk Airport by IHG.
Does Candlewood Suites Norfolk Airport offer free parking for guests?
Yes, free parking is available for guests at Candlewood Suites Norfolk Airport by IHG.
Are pets allowed at Candlewood Suites Norfolk Airport?
Yes, pets are welcome at Candlewood Suites Norfolk Airport, and there is a dedicated outdoor space for them.
Is there a fitness center available at the hotel?
Yes, Candlewood Suites Norfolk Airport features a fitness center with equipment such as elliptical machines, treadmills, and free weights.
Does the hotel provide contactless check-in and digital room keys?
Yes, the hotel offers contactless check-in or checkout and provides digital guest room keys for convenience.
What safety and cleaning measures are in place at Candlewood Suites Norfolk Airport?
The hotel uses commercial grade disinfectants, enhanced cleaning in guest rooms and common areas, provides hand sanitizer, and disinfects or discards plastic keycards. Employees are trained in cleaning procedures and handwashing.
Are there any nearby attractions guests can visit around Candlewood Suites Norfolk Airport?
Yes, guests can visit nearby attractions such as Virginia Beach, Norfolk Botanical Garden, Virginia Zoo, MacArthur Center Mall, and the Chrysler Museum of Art.
What nearby places can guests access for beauty and spa services?
Nearby beauty and spa services include Microblading by Maryam, VA Dermatology & Skin Cancer Center - Norfolk, Virginia Dermatology & Skin Cancer Center, and Meridiem DermSpa - Norfolk.
Where can guests get veterinary or pet care services near the hotel?
Guests can find pet care services nearby at Norfolk Animal Care Center and Norfolk SPCA Spay & Neuter Clinic.
Is the hotel located near Norfolk International Airport for easy access?
Yes, Candlewood Suites Norfolk Airport is just minutes from Norfolk International Airport (ORF), making it convenient for travelers.
Brand Certified Facts from Candlewood Suites Norfolk Airport by IHG
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