Best Western Plus Holiday Sands Inn & Suites

3.9
1479 reviews

About

Hotel
At the Best Western Plus Holiday Sands Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Holiday Sands Inn & Suites will stand out among other hotels in Norfolk,VA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Holiday Sands Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Holiday Sands Inn & Suites
1330 E Ocean View Ave, Norfolk, VA
23503, United States

Hours

Reviews

3.9
1,479 reviews
5 stars
662
4 stars
386
3 stars
173
2 stars
88
1 star
170

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including dirty carpets, moldy bathrooms, and reports of cockroaches.

Staff Performance

Customer experiences with staff were mixed; while some praised their friendliness and helpfulness, others reported rude behavior and poor service.

Location and Views

The hotel's location near the beach and the views received positive feedback, with many guests appreciating the easy access to the waterfront.

Breakfast Quality

The breakfast offerings were generally well-received, though some guests noted limited options and inconsistent quality.

Room Condition

Guests frequently mentioned that the rooms were outdated and in need of renovation, with issues like poor air conditioning and uncomfortable bedding.
  • MF
    Missy Frie
    Nov 17, 2025
    3.0
    It was ok. The walls are paper thin and you can have every word spoken from the neighbors. The room was clean and acceptance. Food service is expensive and not very good. Just skip that option when staying there.
  • SB
    Stephan Bryan
    Nov 11, 2025
    4.0
    This is an older hotel but they have made many updates. I was pleasantly surprised and you cannot beat the location right on the beach. Staff was very friendly. Room service came daily unlike many other hotels. I will stay here again.
  • AO
    Anita O
    Nov 10, 2025
    5.0
    Ive stayed here many times. It had been a few years but it is still just as well. Good view, pet friendly, beach access!
  • LM
    Louis Moore
    Oct 29, 2025
    1.0
    I booked a room with booking.com. Got the insurance. My plans changed within 48 hrs. Booking.com contacted the hotel several times. I called several times. Talked to the front desk. The manager never called back or responded to any emails. So I got changed for three nights! So if the manager dose business like that. I could imagine how they run this place.. no thanks.!
  • DM
    Daniel Müller
    Oct 26, 2025
    3.0
    Stayed for 1.5 weeks. My room had no direct sunlight and no privacy without closed curtains. There was a spoon to add toppings to your breakfast that stayed dirty with jam for the entire stay — not cleaned once. Says a lot about the hygiene.

Frequently Asked Questions About Best Western Plus Holiday Sands Inn & Suites

Is breakfast available at Best Western Plus Holiday Sands Inn & Suites?

Yes, free breakfast is available at Best Western Plus Holiday Sands Inn & Suites.

Are dogs and pets allowed at Best Western Plus Holiday Sands Inn & Suites?

Yes, dogs and other pets are welcome at the hotel.