Best Western Plus Chesapeake Bay - Norfolk

Reviews

• RD

  R. Davidson

  Apr 8, 2026
  5.0
  Stayed here for a week while working in the area . super clean, great staff, quiet and affordable
• AA

  AshoreKumar

  Apr 6, 2026
  4.0
  Not bad. Good for short stay. Shorelines behind has lots of pebbles and sandstones.
• AL

  Ashton Lipe

  Apr 6, 2026
  5.0
  Best bargain for oceanfront! If your purpose of your trip is solely to sit on the beach then you’ve come to the right spot. Nice hotel room & lovely staff! I had an oceanfront room with a lil kitchen and it was perfect for me and my 2 kiddos. We had breakfast every day and I made meals in the room. Beach was only a few steps away! Beware - sometimes during busy season they run out of pots and pans for the rooms with kitchens. BYO if you can or call ahead to see how busy they’ll be. We will be coming back again for sure.
• JL

  Jobani Lascares

  Mar 31, 2026
  1.0
  Definitely keep an eye out when sleeping. I had a very unpleasant experience—I was asleep when I suddenly felt something crawling on me. I turned on the light and found a roach, which was extremely disturbing and made it hard to relax for the rest of the stay. On a positive note, the breakfast was good and the views were really nice, which I did enjoy. However, the cleanliness and pest issue seriously affected my overall experience.
• RH

  Ron Harris

  Mar 31, 2026
  5.0
  Quite frankly everyone I have met here is extremely professional kind courteous incredibly accommodating. I am somebody with health issues that often affect my thought processes causing me at times to get confused & ask some of the same questions more than one time. This staff is made up of people who take that extra time without ever making me feel like it's a burden to repeat themselves to me. I'm sure I haven't met everyone & because of my health conditions it can take me a while to remember names..yet I've asked some of the staff to remind me until I finally get it right, because I want to address them with the respect they deserve & the same courtesy & cheerful greetings I receive from them. So in challenging my own mind I will say from the GM Kailyn, her front desk staff that have assisted me Van, Alaijah & Tina, The head of housekeeping Misty & her staff Shannon, Nicole, Tynia & all of their co-associates in housekeeping, the property maintenance team Stanley, Quam & James and as I previously mentioned Miss Paulette and Miss Kristina in the breakfast room are All amazing Ambassadors representing the Best Western Plus Holiday Sands brand!!! Both the Ownership Franchisees & BW Corporate should be grateful & proud to have them as the personalities & Frontline faces of this establishment. The property is nice there are so many amenities even though it's still cold outside but a brick-and-mortar building alone doesn't create the guest experience or make it such a desirable place to stay for whatever reason someone may find their way here. It's the wonderful people that do that❣️ They're hospitality champions 🏆& I truly thank them all ❣️

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