Brand Certified
Best Western Manassas
3.8(372 reviews)
Certified by Best Western Manassas • Mar 01, 2026
Business Details
8640 MATHIS AVE, Manassas, VA
20110, United States
Certified by Best Western Manassas • Mar 01, 2026
(703) 368-7070
Certified by Best Western Manassas • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Manassas • Mar 01, 2026
About
Certified by Best Western Manassas • Mar 01, 2026
HotelBest Western
Located in Manassas,VA, the Best Western Manassas is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Manassas • Mar 01, 2026
Hours
Certified by Best Western Manassas • Mar 01, 2026
Reviews
3.8
372 reviews
5 stars
141
4 stars
105
3 stars
62
2 stars
29
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Brenda and Ramesh for their excellent service.
Cleanliness Issues
Several reviews highlighted problems with cleanliness, including unclean rooms, unpleasant odors, and reports of bedbugs.
Room Condition
Guests noted that while some rooms were clean, many were outdated and in need of maintenance, with issues like broken appliances and poor decor.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying it while others found it lacking in quality and freshness.
Customer Service Complaints
There were multiple complaints about poor customer service experiences, including issues with billing and unresponsive staff.
- JMJermaine MackFeb 18, 20264.0Brenda and Tiffany along with other staff always are very polite and accommodating. Great place to stay.
- PBpatricia bonnetFeb 1, 20262.0Called before booking about the laundry room, To see if they have one and if it is working. Here we are and the dryer is not working ! Walls are very thin heard water running at 4.30am on Sunday Morning Not very happy about that .
- T1Trobinson 1990Jan 28, 20265.0I had a great experience with Ms. Brenda. She was friendly, patient, and genuinely helpful from the moment I walked in. It really set the tone for a comfortable stay. I appreciate good customer service, and she delivered.
- JJJaimeJan 17, 20265.0Great place I was traveling through for work and stopped at this location Great customer service Clean rooms Great free breakfast Recommend
- ABAlexander BiondiNov 24, 20255.0Great staff, clean rooms, comfortable bed, my go to hotel for me, lots of attractions near by
Frequently Asked Questions About Best Western Manassas
Where is Best Western Manassas located?
Best Western Manassas is located at 8640 Mathis Ave, Manassas, VA, 20110, USA.
What are the operating hours of Best Western Manassas?
Best Western Manassas is open 24 hours a day, 7 days a week.
Does Best Western Manassas offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at Best Western Manassas.
What amenities can guests expect at Best Western Manassas?
Guests can enjoy free internet access in their rooms and the business center, superior customer service, cleanliness, and a comfortable stay.
Is Best Western Manassas currently open?
Yes, Best Western Manassas is currently open and not closed.
How can I contact Best Western Manassas?
You can call Best Western Manassas at +1 703-368-7070 or fax at +1 703-368-7292.
Are there any special promotions at Best Western Manassas?
Yes, if you stay 2 nights, you can receive a $50 Best Western Gift Card.
What nearby places are there around Best Western Manassas?
Nearby places include Ruby Unisex Salon for beauty and hair services, and Tackle Management Corp., a marketing agency offering professional services.
How can nearby Ruby Unisex Salon benefit guests staying at Best Western Manassas?
Guests can visit Ruby Unisex Salon for beauty and hair treatments, perfect for freshening up before an event or after travel.
What professional services are available near Best Western Manassas?
Tackle Management Corp., a nearby marketing agency, offers professional marketing services which might be useful for business travelers.
Brand Certified Facts from Best Western Manassas
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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