Best Western Manassas

3.8
368 reviews

About

HotelBest Western
Located in Manassas,VA, the Best Western Manassas is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Manassas
8640 MATHIS AVE, Manassas, VA
20110, United States

Hours

Reviews

3.8
368 reviews
5 stars
139
4 stars
104
3 stars
62
2 stars
28
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Brenda and Tiffany for their exceptional service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including reports of bedbugs, unclean rooms, and inadequate housekeeping.

Room Condition

Guests noted that while some rooms were clean, many were outdated and in need of maintenance, with issues like broken appliances and unpleasant odors.

Value for Money

Some customers felt the hotel offered reasonable value for money, especially for business travel, but others criticized the pricing relative to the quality of the accommodations.

Breakfast Quality

Feedback on breakfast was mixed, with some enjoying it while others found it lacking in freshness and variety.
  • AB
    Alexander Biondi
    Nov 24, 2025
    5.0
    Great staff, clean rooms, comfortable bed, my go to hotel for me, lots of attractions near by
  • PF
    Patrick Fahey
    Nov 10, 2025
    4.0
    Its one of the older Hotels in the area but still a good value. We reserved one because its also one of the last Hotels in the area with a Jacuzzi tub in the suite. But really only big enough for 2 smaller individuals. But still it was nice to relax and be able to watch the TV.
  • DM
    Dan McDonough
    Nov 3, 2025
    1.0
    BEDBUGS Tries to do a 5 night stay but I couldn't stay one because of bed bugs. As of now they are refusing to refund my money. DO NOT STAY I WAS TOOM 127 When I asked for help all Tiffany did at the front desk was yell and curse at me
  • BR
    Bella Romano
    Nov 1, 2025
    4.0
    It was good , room was very clean, came here to see twentyonepilots the only band in the world !!!
  • RU
    Rafi Ullah
    Oct 26, 2025
    5.0
    It is a reasonable value for money. The staff, Ramesh and Tiffany, were very helpful and welcoming. They gave us a ground floor room and an hour late checkout due to late flight the next day - which was very helpful.

Frequently Asked Questions About Best Western Manassas

Where is Best Western Manassas located?

Best Western Manassas is located at 8640 Mathis Ave, Manassas, VA, 20110, USA.

What are the operating hours of Best Western Manassas?

Best Western Manassas is open 24 hours a day, 7 days a week.