Best Western Manassas

3.8
365 reviews
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Business Details

8640 MATHIS AVE, Manassas, VA
20110, United States
(703) 368-7070
http://bestwestern.com
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About

Hotel
Located in Manassas,VA, the Best Western Manassas is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Manassas
8640 MATHIS AVE, Manassas, VA
20110, United States

Hours

Reviews

3.8
365 reviews
5 stars
138
4 stars
103
3 stars
61
2 stars
28
1 star
35

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Several reviews highlighted problems with cleanliness, including unclean rooms, unpleasant odors, and inadequate housekeeping.

Staff Performance

While some guests praised the friendly and helpful staff, others reported poor customer service and unprofessional behavior from certain employees.

Room Conditions

Many guests noted that the rooms were outdated and in need of repairs, with issues such as broken appliances, uncomfortable beds, and general disrepair.

Value for Money

Some customers felt the hotel offered reasonable rates, but many expressed that the quality did not match the price, citing better alternatives nearby.

Breakfast Quality

Feedback on breakfast was mixed, with some guests enjoying it while others criticized the freshness and variety of the offerings.
  • PF
    Patrick Fahey
    Nov 10, 2025
    4.0
    Its one of the older Hotels in the area but still a good value. We reserved one because its also one of the last Hotels in the area with a Jacuzzi tub in the suite. But really only big enough for 2 smaller individuals. But still it was nice to relax and be able to watch the TV.
  • DM
    Dan McDonough
    Nov 3, 2025
    1.0
    BEDBUGS Tries to do a 5 night stay but I couldn't stay one because of bed bugs. As of now they are refusing to refund my money. DO NOT STAY I WAS TOOM 127 When I asked for help all Tiffany did at the front desk was yell and curse at me
  • BR
    Bella Romano
    Nov 1, 2025
    4.0
    It was good , room was very clean, came here to see twentyonepilots the only band in the world !!!
  • RU
    Rafi Ullah
    Oct 26, 2025
    5.0
    It is a reasonable value for money. The staff, Ramesh and Tiffany, were very helpful and welcoming. They gave us a ground floor room and an hour late checkout due to late flight the next day - which was very helpful.
  • ST
    Spiral Tote
    Oct 23, 2025
    2.0
    OCT.2025 Small parking lot and meh decor. The rooms smells good and kept nice. Not too many options for going out to eat. Surrounded by a lot of car dealerships.
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Frequently Asked Questions About Best Western Manassas

Where is Best Western Manassas located?

Best Western Manassas is located at 8640 Mathis Ave, Manassas, VA, 20110, USA.

What are the operating hours of Best Western Manassas?

Best Western Manassas is open 24 hours a day, 7 days a week.