Located in Lexington,VA, the Best Western Lexington Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many guests noted that the rooms were clean, but there were also reports of cleanliness issues, including dust and unclean bathrooms.
Staff Service
The staff received positive feedback for being friendly and accommodating, with specific praise for individuals like Amanda and Jordan.
Renovations
The hotel is undergoing renovations, with some guests appreciating the updated rooms while others experienced issues related to ongoing construction.
Breakfast Quality
The breakfast was described as decent but lacking in variety and quality, with some guests expressing disappointment.
Pet-Friendly
The hotel is noted for being pet-friendly, which many guests appreciated, although some found the associated fees to be high.
HH
Hollie Howard
4 days ago
5.0
This place is awesome. It's just like a 2nd home to me. The staff is great!!! Amanda(Front Desk) Tanya (GM) Angel(Head housekeeper) Anthony(Grounds)and really the whole staff treats you great. I can't say enough nice things about this hotel! Stay, you won't be sorry.
KS
Kim Surles
Oct 9, 2025
1.0
I was very disappointed in this hotel. Our outlet by the mirror didn't work. They said it would be very noisy and may take a while. We couldn't do that while watching a newborn baby. We were told there would be a refrigerator and microwave and there was not. The manager Tanya was not helpful and made statements that were not true. I will not stay there again.
JW
J Wilk
Oct 8, 2025
4.0
4 stars just because we could have our dogs with us which is great.
Room we had was renovated but it was still peeling popcorn on ceiling, some stains on walls and unfinished stuff as far as carpentry work.
Over all god experience
RR
Ron
Sep 18, 2025
5.0
Clean, bright, safe location. Only complaint is the ridiculously high fee for a small 10 lb dog. Had I known it would be so high, I wouldn’t have mentioned it at check in. It was half as much as the room fee.
HW
Hannah Waldron
Sep 15, 2025
5.0
Spent a night passing through the area. Pleasantly surprised as it looked like each room was recently refurbished. Very clean rooms and lobby. Amanda at the front desk was fantastic, very personable and made check in a breeze. Would stay again!