Crowne Plaza Dulles Airport by IHG

4.1
1651 reviews
City Lights Special Rate

About

Luxury HotelWedding VenueConference CenterBusiness Meeting Locations
Welcome to Crowne Plaza Dulles Airport, located just a mile from Dulles International Airport in Herndon, Virginia. Whether traveling for business or leisure, enjoy easy access to local attractions, including Reston Town Center, Washington, D.C. landmarks, and scenic parks for hiking and boating. Relax in your well-appointed room with luxurious bedding, a Keurig coffee maker, premium bath amenities, and a flat-screen TV. Enjoy American cuisine at Houlihan’s Restaurant & Bar or order room service. For events, our 9 flexible venues are perfect for weddings, conferences, and family gatherings. Stay active in our 24-hour fitness center and take advantage of our free shuttle to the airport, Metro station, and local offices. At Crowne Plaza Dulles Airport, we make every stay memorable.

Location

Crowne Plaza Dulles Airport by IHG
2200 Centreville Road, Herndon, VA
20170, United States

Hours

Reviews

4.1
1,651 reviews
5 stars
809
4 stars
496
3 stars
178
2 stars
62
1 star
106

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several guests reported issues with cleanliness, including finding rat droppings and hair in rooms.

Staff Service

Customer service experiences varied widely; some staff were praised for their friendliness, while others were criticized for being rude and unhelpful.

Shuttle Service

The airport shuttle service received mixed reviews, with some guests finding it convenient while others experienced long wait times and poor communication.

Room Quality

Rooms were generally described as clean and comfortable, but many noted that the furnishings and bathrooms were outdated.

Breakfast Experience

The breakfast buffet was frequently mentioned positively, with many guests enjoying the variety and quality of food offered.
  • BW
    Bill Walls
    3 days ago
    5.0
    In and out in 10 minutes
  • KS
    KUSH SHARMA
    Nov 15, 2025
    5.0
    Loved it .. nice rooms
  • CO
    Cherie Owen
    Oct 27, 2025
    5.0
    After our flight got cancelled and our AirBnB couldn’t accommodate an extension, we booked the Crowne Plaza through the “Day Use” website as a home base for 12 hours before our rescheduled flight. We were very pleasantly surprised. I expected much less of an airport hotel. What I got was a lovely, modern, clean hotel with very comfy beds and great service. My husband commented that the bed was comfier than the one in the apartment we had rented for the week. Other than us, the clientele seemed to be entirely flight crews and soldiers. There were some good restaurants nearby (including a South Indian restaurant that had an impressive dosa menu). The free airport shuttle, which runs every 30 minutes was extremely helpful. I’d definitely stay here again if I needed a place near the airport.
  • SK
    Stefan Koziolek
    Oct 23, 2025
    1.0
    Do not park here. Their airport shuttle service is the worst on the planet. They advertise pick up times that they do not meet and it will take you an hour to get to the airport or more.
  • MS
    Monica Smith
    Oct 15, 2025
    4.0
    Used them for their airport shuttle. Great drivers and got us to and from airport safely. Would use again.

Frequently Asked Questions About Crowne Plaza Dulles Airport by IHG

Is there free Wi-Fi available at Crowne Plaza Dulles Airport by IHG?

Yes, complimentary Wi-Fi is available at Crowne Plaza Dulles Airport by IHG for guests.

What is the cancellation policy at Crowne Plaza Dulles Airport by IHG?

The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.