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About
Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Welcome to Crowne Plaza Dulles Airport, located just a mile from Dulles International Airport in Herndon, Virginia. Whether traveling for business or leisure, enjoy easy access to local attractions, including Reston Town Center, Washington, D.C. landmarks, and scenic parks for hiking and boating.
Relax in your well-appointed room with luxurious bedding, a Keurig coffee maker, premium bath amenities, and a flat-screen TV. Enjoy American cuisine at Houlihan’s Restaurant & Bar or order room service.
For events, our 9 flexible venues are perfect for weddings, conferences, and family gatherings. Stay active in our 24-hour fitness center and take advantage of our free shuttle to the airport, Metro station, and local offices.
At Crowne Plaza Dulles Airport, we make every stay memorable.
Location
Crowne Plaza Dulles Airport by IHG
2200 Centreville Road, Herndon, VA
20170, United States
Hours
Reviews
4.1
1,656 reviews
5 stars
814
4 stars
496
3 stars
178
2 stars
62
1 star
106
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on staff friendliness and helpfulness, with some guests praising individual staff members while others reported rude or unhelpful interactions.
Cleanliness Issues
Several guests reported cleanliness concerns, including finding rat droppings and unclean bathrooms, which overshadowed positive aspects of their stay.
Shuttle Service
The shuttle service received mixed feedback, with some praising its convenience while others experienced long wait times and poor communication.
Room Comfort
Rooms were generally described as clean and comfortable, but some guests noted outdated furnishings and issues with amenities like WiFi and air conditioning.
Dining Experience
The on-site restaurant received both praise for its food and criticism for slow service during busy times.
- HHhlbjr12 days ago5.0Great hotel and friendly front desk staff
- LRLittle RedDec 29, 20255.0Shuttle service is on target. Expect the shuttle at 10 and 40 after the hour. Guest services was understanding due to our missing connected flight. The accommodation was granted and the room was definitely above what we expected from a Crowne Hotel. They do offer to help with items you may have forgot like a toothbrush. Restaurant on site closes at 1030pm. There is a fitness center. Extra towels provided. Small market area. Breakfast starts at 630am on weekdays 730am on weekends. Full hot breakfast is included. Room service for a fee.
- KJKIM HYE JINDec 16, 20255.0깨끗하고 괜찮았어요. 조식도 먹을만했어요. 근처에 식료품점이 있어 좋아요. 리스버그 아울렛 20분 거리에 있어요.
- RARashed AldhafeeriNov 28, 20255.0Loved my stay at Crowne Plaza IAD! Clean, comfy room and great service. Hamza at the front desk was super friendly, helpful and made everything easy. Felt so welcomed. Highly recommend!
- MLManuel LeyvaNov 24, 20255.0As you can see, it’s very well equipped. It even has an area where you can buy anything you might need if you arrive after midnight. It’s fully stocked with all the essentials. The room is really nice and very clean. The entrance is spacious and beautiful, and it even has its own bar and restaurant. Tiene todo lo necesario lo recomiendo
Frequently Asked Questions About Crowne Plaza Dulles Airport by IHG
Is there free Wi-Fi available at Crowne Plaza Dulles Airport by IHG?
Yes, complimentary Wi-Fi is available at Crowne Plaza Dulles Airport by IHG for guests.
What is the cancellation policy at Crowne Plaza Dulles Airport by IHG?
The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.
Can I earn loyalty points for my stay at Crowne Plaza Dulles Airport by IHG?
Yes, we Crowne Plaza Dulles Airport by IHG participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza Dulles Airport by IHG have accessible rooms?
Yes, Crowne Plaza Dulles Airport by IHG has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza Dulles Airport by IHG?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza Dulles Airport by IHG front desk for more information.
Is room service available at Crowne Plaza Dulles Airport by IHG?
Yes, room service is available at Crowne Plaza Dulles Airport by IHG serving delicious food and drink to your room.
What amenities does Crowne Plaza Dulles offer?
Our hotel features free Wi-Fi, a 24-hour business center, a fitness center, a heated indoor pool, and complimentary shuttle service to Dulles International Airport. On-site dining is available at Houlihan's Restaurant & Bar.
Does the hotel offer shuttle service to Dulles International Airport?
Yes, a complimentary shuttle service is available 24/7. Guests can check the schedule with the front desk for details.
Are there meeting and event spaces available?
Crowne Plaza Dulles offers over 10,000 square feet of flexible meeting and event spaces. We also have state-of-the-art technology, event planning, and catering services to pair with your event.
Is the hotel pet-friendly?
Yes, we welcome dogs to our hotel for a small pet fee.
What attractions are near Crowne Plaza Dulles?
Nearby attractions include the National Air and Space Museum’s Steven F. Udvar-Hazy Center, Reston Town Center, and Tysons Corner, with easy access to Washington, D.C. landmarks.
What time can I check in and check out at Crowne Plaza Dulles Airport by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Crowne Plaza Dulles Airport by IHG offer free airport shuttle service?
Yes, the hotel provides a complimentary airport shuttle service to Dulles International Airport.
Are pets allowed at Crowne Plaza Dulles Airport by IHG?
Yes, both dogs and cats are welcome at the hotel with a small pet fee.
What amenities are available at Crowne Plaza Dulles Airport?
Amenities include free Wi-Fi, a 24-hour business center, free fitness center access, a bar, electric charging stations, and room service.
Is Crowne Plaza Dulles Airport accessible for guests with disabilities?
Yes, the hotel features accessible rooms, accessible parking, and elevators to accommodate guests with mobility needs.
Can I book Crowne Plaza Dulles Airport by IHG through a mobile app?
Yes, you can book and manage your stay using the IHG Hotels & Rewards app available for iOS and Android.
What dining options are near Crowne Plaza Dulles Airport by IHG?
Nearby dining includes Houlihan's Restaurant & Bar, Bertucci's Italian Restaurant, Bar Louie Herndon, Taco Bell, Wendy's, and TGI Fridays, offering a variety of cuisines.
Are there convenient services near the hotel for travelers?
Yes, nearby services include Enterprise Rent-A-Car for car rentals, FedEx Office Print & Ship Center, Western Union for money transfers, and several banks and credit unions.
What recreational and wellness options are nearby Crowne Plaza Dulles Airport?
Guests can visit nearby places like Massage Angeltips for massage therapy, Worldgate Nails for beauty services, and Hutchison soccer field for active recreation.
How can I use local transit or nearby locations to get to Crowne Plaza Dulles Airport?
The hotel offers a local shuttle service and is close to Dulles International Airport and nearby hotels such as Washington Dulles Marriott Suites, making it convenient for travelers to reach the property.