Candlewood Suites Washington-Dulles Herndon by IHG

4.0
677 reviews
Welcome to the Candlewood Suites Washington-Dulles Herndon!

About

HotelWedding VenueConference Center
Long stays in our pet-friendly Herndon, VA hotel Candlewood Suites Washington-Dulles Herndon is an optimal place for guests looking for a comfortable home away from home. Each apartment-style suite offers a full kitchen, free wired high-speed internet and Wi-Fi, cozy bedding, and plenty of space to stretch out and stay a while. Stay entertained at nearby popular attractions including The National Air and Space Museum's Udvar-Hazy Center, Wolf Trap, Dulles Town Center, and Tyson's Corner Center. Amenities at Candlewood Suites Washington-Dulles Herndon include a nicely equipped fitness center, laundry facilities, and a space to grill at the gazebo outdoors for a feel of home. Grab a snack any time of day at the Candlewood Cupboard, featuring meals, quick bites, and drinks. Should you need something extra, the Lending Locker is for borrowing anything you may need to make your stay more comfortable; from slow cookers to board games to umbrellas. The hotel is pet-friendly and has a dedicated outdoor space just for your furry friends. When you stay at Candlewood Suites Washington-Dulles Herndon, you’ll be right at home, whether you stay a night, a week, or longer.

Location

Candlewood Suites Washington-Dulles Herndon by IHG
13845 Sunrise Valley Drive, Herndon, VA
20171, United States

Hours

Reviews

4.0
677 reviews
5 stars
319
4 stars
205
3 stars
69
2 stars
29
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Service

The staff received high praise for their friendliness and helpfulness, with many guests highlighting exceptional service from specific employees.

Cleanliness

While some guests noted clean rooms and facilities, others reported issues with cleanliness, including dirty dishes and unkempt common areas.

Room Condition

Many reviews mentioned that the rooms and hotel overall are dated and in need of renovation, with complaints about maintenance issues and unpleasant odors.

Wi-Fi Issues

Multiple guests experienced problems with slow or unreliable Wi-Fi, which impacted their stay.

Value for Money

Guests appreciated the value for the price, especially for long-term stays, but some felt the hotel did not meet expectations for the rates charged.
  • FS
    Frank Shinault
    1 day ago
    5.0
    This place has the best staff, and they are consistent. You can tell when the courtesy is genuine, and that's what I have gotten. Victor at the front desk is professional, and always fun to talk with during check in.
  • AJ
    Andrew J
    Sep 25, 2025
    4.0
    I spent two weeks here and would recommend it overall. Pros: decent size room, adequate kitchenette with essential supplies and large refrigerator, good fitness center, complimentary coffee, free laundry, free parking, easy access to the Dulles toll road, very friendly staff. Cons: AC unit was loud and left a bad smell in the room, wifi was slow at times, office chair was very uncomfortable, toilet clogged easily, room was a bit dark, and hotel overall is a bit worn. I usually stay in higher end hotels, but considering the length of my stay, I didn't want to pay $250 a night. This hotel isn't luxurious, but it's a good value.
  • SU
    Scott ulland
    Sep 9, 2025
    5.0
    Rooms and property are clean. All staff is very friendly. I had exceptional front desk help from Gabrielle! Clean and free laundry dry facility as well as a nice gym and BBQ grills.
  • LW
    Levi Wilson
    Aug 14, 2025
    1.0
    If you need reliable WiFi during your stay at a hotel do not pick this hotel. If you need clean dishes during your stay at your hotel and don’t want to HAVE to wash all of them before use do not stay at this hotel. If you like a cold room but don’t want all of your items to be damp when you return don’t stay at this hotel. If you like spending money at a hotel and not receiving a continental breakfast like normal hotels do not stay at this hotel. I get kicked off of the WiFi pretty much every time I open an app. All of my dishes had crusty stuff left on them and one even had what looked like mold in it and the dishwasher has hair and debris left in it. If I leave the air conditioner on when I leave I come back to my bed and clothes feeling damp like you took them out of the dryer early. You would think as much as the hotel charges you’d receive a breakfast of at least a bagel or some cereal but you get nothing but free coffee out of what I assume is a dirty pot. This is a motel charging hotel prices.
  • AM
    Andrew McCarthy
    Jul 1, 2025
    5.0
    Spectacular service, even at the last minute. Best rate for any place I've stayed this close to Dulles airport.

Frequently Asked Questions About Candlewood Suites Washington-Dulles Herndon by IHG

What are the check-in and check-out times at Candlewood Suites Washington-Dulles Herndon?

Check-in is from 3:00 PM and check-out is until 12:00 PM at Candlewood Suites Washington-Dulles Herndon.

Is the Candlewood Suites Washington-Dulles Herndon pet-friendly?

Yes, pets are welcome at Candlewood Suites Washington-Dulles Herndon and there is a dedicated outdoor space for pets.