Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
Long stays in our pet-friendly Herndon, VA hotel
Candlewood Suites Washington-Dulles Herndon is an optimal place for guests looking for a comfortable home away from home. Each apartment-style suite offers a full kitchen, free wired high-speed internet and Wi-Fi, cozy bedding, and plenty of space to stretch out and stay a while.
Stay entertained at nearby popular attractions including The National Air and Space Museum's Udvar-Hazy Center, Wolf Trap, Dulles Town Center, and Tyson's Corner Center.
Amenities at Candlewood Suites Washington-Dulles Herndon include a nicely equipped fitness center, laundry facilities, and a space to grill at the gazebo outdoors for a feel of home. Grab a snack any time of day at the Candlewood Cupboard, featuring meals, quick bites, and drinks. Should you need something extra, the Lending Locker is for borrowing anything you may need to make your stay more comfortable; from slow cookers to board games to umbrellas. The hotel is pet-friendly and has a dedicated outdoor space just for your furry friends.
When you stay at Candlewood Suites Washington-Dulles Herndon, you’ll be right at home, whether you stay a night, a week, or longer.
Location
Candlewood Suites Washington-Dulles Herndon by IHG
13845 Sunrise Valley Drive, Herndon, VA
20171, United States
Hours
Reviews
4.0
680 reviews
5 stars
321
4 stars
205
3 stars
69
2 stars
30
1 star
55
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received consistent praise for their friendliness, helpfulness, and professionalism, with specific mentions of individuals like Essam, Cindy, and Victor.
Cleanliness Issues
While some guests noted clean rooms, several reviews highlighted significant cleanliness problems, including dirty utensils, mold, and unpleasant odors in rooms and hallways.
Room Condition
Many reviews indicated that the rooms and hotel facilities are dated and in need of renovation, with complaints about uncomfortable furniture and maintenance issues.
Wi-Fi and Amenities
Guests frequently reported issues with slow or unreliable Wi-Fi and noted the lack of complimentary breakfast and other amenities typically expected at hotels.
Value for Money
The hotel was described as a good value for the price, especially for long-term stays, but some guests felt the quality did not match the rates charged.
- AYAzeb Yemane6 days ago5.0I stayed in Candlewood for the holidays with my family first when I booked my reservation I talked with the manager Cindy and she was very friendly and professional I was so grateful because she helped us to find the right room for us.We were very happy about the clean room and friendly atmosphere overall my experience was excellent
- JDJoel DavilaDec 15, 20255.0TLDR: Stayed here a few times and I've got no major complaints. Occasional dirty utensil is all I can ever really find "wrong" when staying here but I also dont go looking. Well priced and consistent. Full review of my stay: Staff: My main interactions were with a gentleman named Essam. Super nice guy and helped me out when I walked outside after checking out only to get information that required me to turn right back around and check back in. He had it squared away in less than 5 min and I was right back in a room. Obviously your milage may vary in that specific situation as I assume it depends on availability. Room: this place in consistent. Nothing crazy over the top about the rooms. They're what you'd expect for the price point regarding accomations. Room was clean and had everything I needed but a few pieces of silverware were put away dirty. Not a world ending issuefor me. I Just washed it and kept going about my day but I can see where someone would probably not appreciate that and complain. This is quickly becoming my go-to place when I need to stay in the area.
- FSFrank ShinaultNov 23, 20255.0This place has the best staff, and they are consistent. You can tell when the courtesy is genuine, and that's what I have gotten. Victor at the front desk is professional, and always fun to talk with during check in.
- AJAndrew JSep 25, 20254.0I spent two weeks here and would recommend it overall. Pros: decent size room, adequate kitchenette with essential supplies and large refrigerator, good fitness center, complimentary coffee, free laundry, free parking, easy access to the Dulles toll road, very friendly staff. Cons: AC unit was loud and left a bad smell in the room, wifi was slow at times, office chair was very uncomfortable, toilet clogged easily, room was a bit dark, and hotel overall is a bit worn. I usually stay in higher end hotels, but considering the length of my stay, I didn't want to pay $250 a night. This hotel isn't luxurious, but it's a good value.
- SUScott ullandSep 9, 20255.0Rooms and property are clean. All staff is very friendly. I had exceptional front desk help from Gabrielle! Clean and free laundry dry facility as well as a nice gym and BBQ grills.
Frequently Asked Questions About Candlewood Suites Washington-Dulles Herndon by IHG
What are the check-in and check-out times at Candlewood Suites Washington-Dulles Herndon?
Check-in is from 3:00 PM and check-out is until 12:00 PM at Candlewood Suites Washington-Dulles Herndon.
Is the Candlewood Suites Washington-Dulles Herndon pet-friendly?
Yes, pets are welcome at Candlewood Suites Washington-Dulles Herndon and there is a dedicated outdoor space for pets.
Does Candlewood Suites Washington-Dulles Herndon offer free Wi-Fi and fitness facilities?
Yes, free Wi-Fi is available in public areas and there is a fitness center with elliptical machines, free weights, and treadmills available for guests.
Are housekeeping services available during the stay?
Yes, housekeeping services are available at Candlewood Suites Washington-Dulles Herndon.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and elevators.
What safety and sanitation measures are in place at Candlewood Suites Washington-Dulles Herndon?
The hotel uses commercial-grade disinfectants, has enhanced cleaning in common areas and guest rooms, removes high-touch items, provides sanitizer, and staff are trained in cleaning procedures and hand washing.
Are there any nearby hotels if I want alternative accommodation options?
Yes, nearby hotels include InterContinental and another Candlewood Suites location.
What nearby places of interest can I visit when staying at Candlewood Suites Washington-Dulles Herndon?
Popular nearby attractions include The National Air and Space Museum's Udvar-Hazy Center, Wolf Trap, Dulles Town Center, and Tyson's Corner Center, which are great for sightseeing before or after your stay.
Are there convenient office or business services near Candlewood Suites Washington-Dulles Herndon?
Yes, nearby you will find Regus offering shared office space and Vector Choice for IT support and services.
Is there public transportation or limousine service available near the hotel for easy travel?
Yes, A La Carte Limousine provides limo services nearby which can help you with transportation around Herndon and to local attractions.